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Need old receipt
Hello, I have been using an elgato stream deck ive had for a couple months that has just crapped out on me. Unfortunately dont have the receipt still and was wondering if there is a way i could access a copy to go through the warranty service. I was unable to see any of my orders through my account order history even…
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How does the "TWG 3YR Repair/Replace" work for a PC that keeps BSOD?
Good afternoon, In May of 2021 I purchased an HP Omen desktop for $2,049 along with the $299 warranty. The computer has worked well but recently started BSOD. I reinstalled Windows and all was well for two months and now it's stuck in an endless self repair/BSOD loop. I was originally able to reinstall Windows using the…
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Can I purchase products with a Tax Exempt Certificate ?
I am a reseller of PC Product & Service
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Status pending
I order a pc on August 13 and it’s currently august 15 in the afternoon but my order status is pending still.is that normal( I chose 2-3 day shipping)
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Is Microcenter doing no tax weekend?
Massachusetts no tax weekend is this week and I went on the website to check it out. The Website still says I have to pay tax. Is Microcenter doing the sale?
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Is there a way to cancel an in store pick up order?
My credit card was accidentally charged twice and I tried to use live chat but it is offline right now.
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Build a PC with parts not purchased from Micro Center
This discussion was created from comments split from: Bringing own parts for custom build.
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Per Household Limitation
Good afternoon, I was wanting to know if there was any insight on things that are per household restricted, if there's a period to which you could buy again. Example: Lian Li Uni SL120 3-Packs w/ Controller are set at 3 per household. Is that per week? Per Month? Forever? What's the time frame at which I buy 3 of those I…
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3D printer coupon
This discussion was created from comments split from: $100 off 3D printer coupon.
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Online ordering on Dallas web site a bit of a fiasco now
We visit Microcenter regularly - at least weekly, sometimes several times. We reserve online, and pick up in store, used to be a breeze... ...except NOW it isn't. We cannot reserve anymore, we have to pay in full. Which I could do, except... you cannot pay with your Microcenter card. So to get what I need without a…
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Video card in PowerSpec desktop exhibiting problems, how to exchange?
I purchased a PowerSpec G509 desktop with a EVGA 3060 card. It will blank the screen whenever accelration is needed, and depending on what made the request, the application will crash. For example, opening Ryzen Master will cause a screen blackout, launching a game causes the game to crash. At first I thought it was a…
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Ordered in store and return by mail
Hi, I ordered a motherboard that ended up not fitting my needs 2 days ago from Tustin Micro Center. I live pretty far from the store so I hope to return the motherboard via mail. I don't see an option to do this even after linking my order to my online account. Could someone help me?
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Returning Refurbished PC without Original Packaging
Bought a refurbished PC. After about 4 days of minor use I started getting a 'hard drive failure imminent' message. Any tries to diagnose were just met with errors. Ruling it a hardware failure. I started the return online and it tells me I need the original packaging. Since I bought this for my grandma out of state I left…
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Amount refunded when using a coupon? (Multiple items purchased)
Hey there, if I bought a few items and a $25 coupon was split amongst them instead of againsy the total, but I was returning just one, would I receive the full amount of that item or the discounted price and essentially lose that value of the coupon too? Example: $220 item/bundle - $6 coupon = $214 paid price $680 item…
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trying to buy through the website - get error
I live in Brazil and I'm trying to buy through the website using my international credit card details. I put the address of my cousin who lives there in the United States -New Jersey. -Personal details removed by Admin-
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Copy of receipt
Can stores print copies of past receipts? I signed up for the Insider but this purchase was before that, 3 months ago.
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order cancled?
i ordered the this" HP OMEN 17-ck1021nr 17.3" Gaming Laptop Computer Platinum Collection - Black, it went all the way through and was on its way and now the money is back in my account and gone. what do I do? Intel Core i7 12th Gen 12700H 1.7GHz Processor; NVIDIA GeForce RTX 3070 Ti 8GB GDDR6; 32GB DDR5-4800 RAM; 2TB Solid…
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Can I sell a used item to microcenter?
I've recently bought a new keyboard to replace my old keyboard but I have no where to turn to as none of my friends want to buy and so I was wondering if microcenter would take it off my hands as i've never used anything like Ebay, Mercari, Etc to sell.
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Has anyone delt with the Westbury Microcenter Rebuild section recently?
I dropped off my "old" pc off to get it all swapped into a new case last wed. was only aloud to pay the dianos fee 39.99 and could not pay up front was told it would take a day or 2 and would get a call or txt from the tech who would be doing the work. well its now monday at 8;05 pm end of day 5. wanted to know if this is…
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MAJOR RED FLAG!!! Microcenter sold us a 3090 graphics card with NO serial number
My partner and I have been customers and we trusted the store with all our technology need! However, back in Oct 2021 we purchased my partner's 3090 Graphics Card with the 2 yr protection plan. It was his baby and he loved it. Upon opening it we noticed that there was no serial number on the card. We thought for a sec to…
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Unable to verify billing address = lost sale
Entered address, got suggestion for slightly different format for "verified address", chose that one. Entered CC info, ==> "Unable to verify billing address." Tried different browser, added URL to white list. FAQ suggestions don't help. Don't see useful contact information. I don't live anywhere near any of your pick up…
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SSD Warranty for Inland
I have an Inland M2 SSD that I bought in December 2020, and I've been using it as my boot drive since then. It failed the other day. Looks like they have a 6 yr warranty. Can I just take it to the customer service counter at MC to handle the warranty claim?
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How long does it take for microcenter to order an item for you
I had a problem with my billing address so I called the helpline and had them order it for me. I gave all my information and now its been two hours and no word or email from them. How much longer do I wait before calling again?
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5 Days and no Build PC coupon
I submitted a build PC 5 days ago which was approved, and have yet to get e-mailed a coupon(I know it can take up to 96H). Can someone please look into it? Thank you very much.
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Can I get a copy of a receipt from an in store purchase?
Hello back in May 2021 I purchased a Corsair RM 850 PSU that I need to warranty but I’ve recently moved houses and cannot find the receipt
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Return process length?
Hi, I'm wanting to check the status of a return for #Order#:-removed by admin-
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Never received a order confirmation or tracking number?
I created an account to purchase an item, and once I had ordered I never received any order confirmation and shipping confirmation emails. Am I able to do something about this? Thanks.
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I entered in the build a PC showcase but the coupon expired. Is there a way to get a new one?
Hi had been planning a trip down to a store, its quite far away but I have other things I want to do in that city as well. earlier this month I read it takes a couple days for the "submit a PC showcase" to receive the coupon so I thought id do it early. well the expiry date was the 11th.. I had no idea it was going to…
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Microcenter Selling Dell Warranties but not registering the machine with Dell
Hello, I bought a Dell XPS15 9500 in December of 2020 and was sold a premium 3-year Dell service plan, with on-site service, drop protection...the works. The battery is now swollen and messing with the keypad. When I went to Dell site to get service, they have no record of this machine being under an extended warranty. I…
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How do I get the coupon again? It got deleted when I tried to open it. Denver, CO.
Last night, I filled the form for coupon and it sent it to my phone. When trying to open it, I swiped it and it got deleted. How can I get the coupon again? It's for Denver, CO location. Thank you
