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Order still pending after shipping date?
Greetings. I ordered a laptop online last Thursday, and the confirmation email indicated that the shipping date would be 10/7. A guy from the store called me 3 days later to confirm my shipping address and told me that the shipping date would be the long estimate. However, it is now 10/8 and my order status is still…
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Changing shipping option
hello i order a pc on Standard Delivery and i what to Change to in store
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Return on Motherboards
Hello, If we return a motherboard but don't have the disk that comes with it what kind of charges/deductions are there? It has the original box and manual but misplaced the disk.
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Is The Protection Plan Rendered Void After Upgrading A Part Of A Covered Desktop?
If I upgrade a part of my covered (accidental damage and handling protection plan) prebuilt, specifically the power supply, will all of the parts of my prebuild still be covered under the protection plan excluding the new power supply? I ask because I was told by a manager (who double checked) this was the case, then by a…
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Purchased a Prebuilt on 9/05/21 Never received BF 2042 Promo code
On 9/05/21 I purchased the POWERSPEC G901 5900X/32/2/3080/P/G and havent recieved a BF code. Was wondering if anyone can help. Thanks!
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Return/refund on protection policy?
I bought a pair of airpods on Saturday & I'm not too crazy about them I get the return policy restrictions, due to the covid stuff, but what about the protection plan? Is it refundable or transferable?
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ordered shipping when I want in store
1 should have been a pick up, not a delivery. How do I change it. I have a return and want to do the transactions at the same time. I tried calling but was on hold a long time.
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never received e-receipt
I made a purchase at the Dallas Store on 9/29 and never received my e-receipt. I logged into the only account I'm aware of having and it is not there either. Is there a way to get a copy so I can submit it to accounting?
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Resend Receipt
Hello. I am trying to get a copy of a receipt emailed to me as a PDF or a stand alone image for warranty purposes but I can not for the life of me figure out how to do so. I can see the order in my order history and I can view it but it wont let me send it to myself of save it in any way other than doing a print screen…
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Price increase after adding in card.
I had a laptop in my cart and now it's price has been increased by 100 $. Can I get it reduced back to the previous price?
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No confirmation email for my order of a monitor to be picked up in store.
Did my order go through? I made an account after ordering using the same email as a guest, but my orders do not show the monitor I just purchased and there is no email confirming this. Can you confirm? Thank you. Jheane S.
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Game promotion
This discussion was created from comments split from: Buy a qualifying GeForce RTX 30-Series desktop or laptop, get Battlefield 2042.
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how do I find out when the RTX 3090 video card will be in the MC in Tustin?
how do I find out when the RTX 3090 video card will be in the MC in Tustin?
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Price Lowered on Intel Core i7-9700K
I purchased an Intel Core i7-9700K on 9/21/2021 for $179.99. It's now $149.99. You offer a 30 day price match; how does this happen? Thanks.
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Price protection twice
I bought a i7-9700K on Sept 5th and requested a partial refund on Monday morning (Sept 27th) for 20 dollars. The price further dropped later that day or midnight by 30 dollars. Can I get an additional 30 dollar refund? I thought that by the time the request was processed they would use the new price and give me 50 dollars…
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credit card
I was approved online but would like to go the the store and make a purchase is this possible? i have the approval email and it says to bring 2 forms of id. but does that mean i dont need the physical card yet?
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Price adjustment
Hi, I purchased an HP gaming notebook for $699.99 on 9/16 and it’s now $599.99. Can I get that $100 refunded?
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VR headset
I bought a VR headset 2 days ago and they were defective will I be able to return the headset?
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How do I start a mail-in service order?
..it seems like it’s possible, but I don’t see where to start that process online and I love prohibitively far from a Micro Center to bring it in myself. It’s a broken Lenovo Chromebook under warranty. Thanks!!
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Dallas Deep Cleaning
Hi there. I drove 3 hours down to pick up an order that I was told this morning was available. I arrived at 330 pm to the store and they are closed for deep cleaning. None of the associates will help. Anyone have any ideas? I can’t afford to drive back and forth again. thanks
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Mail-in service Warranty
Hello, I purchased a powerspec g467 from someone but I'm not the original buyer. The pc was purchased 4/06/21 and has warranty through 4/05/22. I don't close enough to go to Micro Center ( closest one being in Tustin, California) but I was told because it is still under warranty I would not have to pay anything aside from…
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Warranty question
This discussion was created from comments split from: What does my warranty cover?.
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Return without physical CC
Purchased a laptop with a CC in my apple wallet. I am travelling and do not have the physical card. An associate told me I would need the card in order to initiate a return. Is there any way around this?
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Tustin, CA Repair
I was just wondering if there were additional ways to get status updates on a repair. I understand things are busy, but my laptop has been at the Tustin store since early July getting repaired. I have often gone multiple weeks at a time without any status updates, and even when reaching out by text to the number I was…
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Receipt needed
I need to get my receipt for an AMD Radeon RX 5700 XT it should be attached to this email!
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Why doesn't Micro Center upgrade their webserver for the site?
It has shown all day today that there are 8 3060TI in stock in Dallas and I know that can't be true.
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GSkillz Ripjaws not supported by Strix Mobo
Hi there, I recently purchased G Skillz Ripjaws V (skew 010496) along with an Asus Strix B550 Mobo from Microcenter in Tustin. I have been having issues running them at 3600 MHz with this motherboard and my Ryzen 5800x. I just went to the Asus website and it is not listed as a supported Ram. I have read (after the fact).…
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Headphones coupon
This discussion was created from comments split from: Complaint Department.
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Help I have 2 accounts!
hi everyone, and thank you in advance, It seems many years ago I created an online account with my hotmail, but never used it after that because I didn't shop for a long time. SO, when I started shopping again I'd forgotten about my hotmail address, and gave them my gmail address (made a gmail account?). Anyway, I do not…
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When do the new Graphic Cards Arrive? I'm looking for a RTX 3080.
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