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Registering a Dell ProSupport warranty purchased from MicroCenter
Howdy, I recently purchased a system from Micro Center with a 4 year warranty from Dell but it has not updated on their website. Would someone be able to assist me in making sure the warranty get's updated? Thank you, Shane Motes
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Platinum Collection?
What is the platinum collection that I see on the website, I see it on this: https://www.microcenter.com/product/637901/asus-rog-strix-ga15-gaming-pc-platinum-collection
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Open a store in Washington State
The west coast is lacking Micro Center locations!
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Am I just out of luck? :(
So I purchased my headphones from the micro center near me and I am 100% positive that I purchased the 2 year warranty with it. I even have the warranty paper that the guy helping me gave me with the version I purchased circled in pen with his employee sticker that they always put on it if they help you, but I can't for…
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Headphone Return Question
I bought a pair of Corsair Virtuoso Wireless headphones a couple weeks ago, and just now had the chance to open them and realize I had purchased the special edition by mistake. The headphones have never been worn, I have only taken off the plastic surrounding the ear pads. Are these still ineligible to return due to the…
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Can I make a change to my order?
Hi, I ordered a desktop from Micro Center and it says that it will be shipped in about a week. I was looking to get it sooner and was wondering if I could make a change to this as I do not want to wait very long. My order # is 12963622
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What's the best way to get to your Patersnn store from a NJTransit stop ?
Hello there,Retired, don't own car, need to get some parts.Thanks, very much for your help with this.
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Returning Items Through Shipping
Hello, last weekend I purchased a keyboard from the Yonkers location that I'm not happy with. It's a very long drive for me back to Micro Center, and I wondered if it's possible to ship the keyboard back to the store. I still have all the items, box, etc. Thank you.
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Some simple questions about buying computers
Chicago Store 1. If the item is not on display do I have to ask clerk ? The next two are from things I've read in reviews. I would rather know up front so that I don't pressure the store clerks. According to one review, if you ask you are allowed to go to tech support and boot the computer to make sure everything is fine.…
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Price protection
Hello, I purchased SKU 269878 (Seagate Expansion drive) on 7/1/2021 for $314.99 (reference number 025-WP-5458598) but now the price dropped to $238.99. Would it be possible to get a credit for the difference? Thank you very much in advance.
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My order history disappeared
My monitor got a dead pixel after less than a year of use, so I went to check if it had warranty left on it but my order history is blank. I looked up the issue and noticed other people have had the same issue. It's been nearly an entire year since I bought it and I don't have the receipt anymore. What do I do?
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Warranty
Is it necessary to keep the monitor and printer packaging when claiming a warranty?
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product purchased in store, can I return by mail
I drove to the Microcenter in Columbus a few days ago and bought a graphics card. I'd like to return it, but it's a several hours long drive. Can I send the card back by UPS? Thanks.
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MN location return process...
I rarely have to do any returns however the process now is to have one of the checkout counter reps process the return for you (at least at the MN location). Anyone shopping here knows how busy that can be. They used to have a separate return station that wasn't always manned, nor did it need to be but to stand inline for…
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Return
bought a wireless mouse and a wireless number pad both are not working, but I threw out the packaging can I return them to the store?
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Micro Center Video Card Wait List
Last week, I went to the Fairfax Micro Center to get some computer parts. And of course, there was no GPU's. An employee recommended me to sign up for a wait list. I told him the video card class, and some other info. 2 days later, I received an email that my in-store reservation was ready to pickup. The GPU reserved was…
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Trying to find out the status of computer being built
I don't know if this is the right place for this but I can't get in contact with anyone else. I purchased all the parts through the Custom PC Builder along "Same Day Pro Assembly" on Sunday in the hopes it would be built the following day considering it was advertised as "Same day, if ordered 4 hours before closing." The…
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Lost Receipt
Hello, I bought a corsair mouse around August of 2019 and was wondering if it would still be possible to recover the receipt somehow. The mouse has begun exhibiting the dreaded double click problem and was hoping to RMA it with Corsair before my 2 year warranty expires. Thanks in advance.
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Website clarification
Hi, before making the long drive to a local store, I wanted check if anybody know if MC carries this item. the website shows they carry this one below- But MSI doesn't make a MAG342cqm, They only make MAG342CQR-144hz MAG342CQRV-100hz It's a little confusing because the website product overview for the odd one mentions…
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Store inventory
Trying to find out why this store (Madison Heights) seems to never get the hot items in stock like the pg32uqx. I see Microcenter's in Ohio are getting them in regular basis and the Madison heights only had the 2ea a few weeks ago nothing since. What gives I do not want to travel to the Ohio locations if I don’t have to…
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Accidentally purchased as a guest
I bought a new motherboard and didn’t get a confirmation email, then realized that I wasn’t signed into my account when I purchased it. Is there any that I can add that order to my account?
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Price Matching after recent purchase
Hello everyone, I'm curious if Microcenter will honor or price match an item I bought in the past week when there has been a price drop on it, especially on other stores. It would be within the return period. Thank youV
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Switching cases and adding parts.
I want to buy a new pc case, 4 fans, a ssd, cpu fan and maybe some rgb lights. Wondering if I bought all the parts from micro center would they be able to transfer my current pc into the one I buy and add all the parts and how much it would cost? Last person I had do it for me it ended up looking horrible. Thanks in advance
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Returning an item
I recently bought a "Pro Gaming Kit" that included a headset, a keyboard, and a mouse. I have not used the headset because I want to return the item (Mainly because of the keyboard and mouse included in the kit). Can I return the full kit? If not, can I return part of the kit?
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Problematic repair of a warrantied Powerspec
Hello, I purchased a G900 3 months ago. A few days ago the AIO pump started making rattling noises. I brought the machine for repairs in my local MicroCenter and the AIO was replaced with a newer version (Coolermaster 240L V2). However, when I powered up the machine, my CPU temperatures were considerably higher than…
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Reserved an order
I placed an order for me to pick up some items for my new computer. At the time it said the ram I wanted was in stock, however after placing the order I got an email saying it's not in stock and to check back later and order it for shipping. I was wondering when I get to the store can I just exchange that ram for one…
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Can't place order
Hello I'm trying to place an order but I keep getting the error "Your shopping cart has been cleared because we were unable to process the order. Please resubmit your order with another form of payment." I know the card in question is still valid because I just made a purchase with it. I'm not really sure what could be…
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PowerSpec PC warranty repair delays
Hey there! I bought a PowerSpec G706 from you guys on July 5th. I brought it in for service (service number upon request) to my local store on Sunday, August 16th around 1pm due to a couple of issues: 1. The PC sometimes wakes from sleep and hibernate on its own. This is intermittent and sometimes it'll sleep/hibernate no…
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Question about return policy for PC parts
I recently bought the parts to a new PC and built the PC at my home. On the receipt it says "ALL COMPUTER PARTS MUST BE RETURNED." If I wanted to return a single computer part, would I have to bring the entire PC?
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Do you have to have I.D. to buy a GPU?
When I went to micro center people who were buy gpu's looked like they had to show ID. My problem is do I have to show ID since I am a minor? I want to buy a graphics card but I don't have ID. Would I have to bring a parent?