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OLED and Extended warranty for Burn in
Hi, I recently purchased a Refurbished LG CX 48 inch back in April 15. I was told several times by different reps that your Extended 3 yr Screen Protection warranty doesn't cover Burn-In. I'm being told otherwise in this subreddit. CX48 is now on sale at microcenter for $999 : OLED_Gaming (reddit.com) I made the purchase…
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Difficult Invoice Request
I purchased a GPU from my local microcenter back in November of 2019. I have emails that had codes for the GPU I purchased, but I don’t have an actual invoice of the GPU purchase itself. Given an email address, would someone be able to find the invoice for that GPU purchase?
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Former Employee return issues
I have been told that as a former employee I can not use replacement plans and that I would need to go through a manufacture warranty. My issues are not covered under the manufacture warranty but are covered under the replacement plan. Is there anyone I can get in contact with to resolve this?
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No Confirmation E-Mail for Order; No order showing on my account
I ordered the Lenovo ThinkPad E14 14" Laptop Computer – Black around a little after 11PM on 4/24/21. I have not received the confirmation email. I did not take a screenshot of the confirmation page, hence no order number. Could someone, please respond as soon as possible to help. Thanks!
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unable to verify billing address
Every time I try to buy one of the monitors it keeps saying unable to verify the billing address. The billing address is the same as the shipping address and it refuses to work.
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Former Employee Returns
Im a former employee who needs to use a service plan. Are there any stipulations to using a service plan as a former employee?
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How do i get the order id for my model o if i don't have one?
My parents got me a Glorious Model O glossy white around December 2020- January 2021. Recently, the front side button became loose and came off the mouse. I contacted the Glorious Support Team and they need a order id. I don't have the order id and my parents said that they didn't have a email with the order id as well. Is…
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Can't find Repair Order Number?
Hi, I dropped my computer off at the Rosemont store last week to get a diagnostic performed on it, odd BSODs. Filled out the form and everything, left both it and my GPU (taken out for transit and not put in, despite offering to with the representative), got home, and realized I don't have a repair order number to check in…
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Ship date accuracy?
I ordered a thermal paste today and the ship date says the order will be shipped 8 days from now, But i purchased the Next day delivery option. I just want to know if the ship date is accurate or if i will most likely get the product by that date.
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Im wondering about the employees and management at the Tustin CA store
I've been a customer of Micro Centre for about 20 years. Been spending money at the Tustin store tuff for the last 2 years, mostly online, mostly because of covid. So when I finally got the opportunity to get out without the craziness, I decided to do some shopping in-store for a change, and I'm sorry I did. Its NO WONDER…
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No confirmation email, No order history
So I ordered an item as "Guest" (with the same email I registered to Micro Center afterwards), printed the Order Submitted page... but never received an email confirmation for the order and the order isn't showing up in my account with Micro Center.
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Price Match Request
Hello there, I wanted to know if this qualifies for price match as it seems to fit your criteria for price match. Your Item: https://www.microcenter.com/product/217486/master-caster-wire-organizer-clips Competitor listing:…
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Exchange policy, closeout, bent pins not labelled correctly.
I have a breif question, if someone there has anytime answer. Yesterday I bought an open box Motherboard with bent pins. I knew what I was getting into and have plenty of experience dealing with bent pins. When I got home, I got the CPU socket up to spec, and went to assemble the machine. Gave it breif power to see if it…
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Extended Warranty On purchased Items
On 4/17/2021 I purchased a "AMD Ryzen 7 5800X " and a "ASUS B550-F ROG Strix Gaming (WiFi)" and was told If I decided to I could purchase an extended warranty within 14 days. Do I have to go to store or can I purchase it online?
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Video Card chance to purchase......not likely!
I want to ask why Microcenter lets people camp outside the store waiting to buy the RTX 3k series video cards? I have been a very loyal customer for over 25 years and Tuesday I went into the store to the Build your own system counter to see if there was any of the RTX series video cards in stock to find out they had none…
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Micro Center in Central Cali?
Hello. So I registered just to post this. But please, open a Micro Center in California's Central Valley. I was born and raised in Modesto. Yes, there is a Best Buy but there's not a lot of GPUs in stock. Having a Micro Center in Modesto or any other neighboring cities would be a blessing to me.
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Dupilicated instore reservation
Hey, i made a duplicate instore reservation, can i have this one canceled? 12534469 for cambridge,ma store
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My order was cancelled
On 4/18 I ordered a laptop to be delivered and my order was cancelled. Order Number: 12517792
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Unable to return a damaged monitor
So I just had a terrible experience in the Houston store. I had purchased a monitor on 3/27/2021, put it in the back of my SUV, and brought it 1.5 hours back home (no we don't live in Houston). I purchased several other items during the same trip. None were damaged. Nothing was set on top of the monitor nor was it jostled…
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Need help cancelling order
Hello! I ordered a PSU last night however I no longer need it. The order has not shipped and the online chat to cancel the order is not an option. Order # is 12513589. Thank you in advance!
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What, in your estimation, constitutes "Complete" when you're selling Open Box items?
I ask because I'm going to be having to go back into your Dallas store tomorrow with two 3D printer Items. I bought an opened box Creality Ender3 v2 printer and a BL Touch bed leveling kit from you. Attached is a picture of the labels for both. Do note the claims of "Complete" on the both of them. Also attached is a…
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Refund for extended warranty
Hello. I purchased a graphics card on 3/04 with an extended warranty which I don't think need. What is the process for getting a refund if I can? Thanks.
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I purchased 4K monitor, dont have box, can i return it?
I purchased 4K monitor, dont have box, can i return it? I need to buy curved monitor.
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Can I reserve a part for a pre built pc?
I'm wondering if I can reserve or get an EVGA - NVIDIA GeForce RTX 3060 XC Gaming Dual-Fan 12GB GDDR6 PCIe 4.0 Graphics Card They're currently out of stock but I know that they restock almost every day of the week. I don't want the graphics card by itself, I'm intending on it being part of the pre-built feature on the MC…
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Order ID
I got a Glorious Model O Matte black (bought from micro center). I contacted glorious support for support. They're asking for the Order ID of the mouse; how do I get it?
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Hey Microcenter Tustin Management, have you seen this video of what is happening on your sidewalk?
I did not realize it might cost my life to wait on the sidewalk for a stupid video card. https://youtu.be/PSeR8ir3rK0
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Return unopened Cpu
I bought a AMD Ryzen 5800x. It is way pass the 30 day. I still have the digital receipt. I don't plan to resell this. The box has never been opened. Is it still possible to return this?
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I need to return an online order.
I tried to figure out how to cancel and it shipped too soon. Can I refuse the item for a refund and have if sent back? Do I need to return it to a store? How do I do a return for an online item? Has not been received yet but it has been shipped as of 4/10/21 (paid for 2-day shipping....set to arrive today 4/14/21 but it's…
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Price Adjustment for Gaming Laptop
Hello, I recently purchased the Lenovo Legion 5 17IMH05H at the Yonkers, NY location for $1,299.99 on 4/7/2021. I noticed today that there was a price drop on this item by a $100.00 making the price $1,199.99. Is there any way I can get the price adjusted and credited back to my credit card that I used for the purchase. My…
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Question
I was aiming reserves parts and have a pc be built in store, but I wasn't able to add the tier 2 custom building service towards my reservation order. Do I just need to go in-store and ask for the tier 2 custom building service in-store so I have my reserved parts be built there?
