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My order history disappeared
My monitor got a dead pixel after less than a year of use, so I went to check if it had warranty left on it but my order history is blank. I looked up the issue and noticed other people have had the same issue. It's been nearly an entire year since I bought it and I don't have the receipt anymore. What do I do?
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Warranty
Is it necessary to keep the monitor and printer packaging when claiming a warranty?
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product purchased in store, can I return by mail
I drove to the Microcenter in Columbus a few days ago and bought a graphics card. I'd like to return it, but it's a several hours long drive. Can I send the card back by UPS? Thanks.
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MN location return process...
I rarely have to do any returns however the process now is to have one of the checkout counter reps process the return for you (at least at the MN location). Anyone shopping here knows how busy that can be. They used to have a separate return station that wasn't always manned, nor did it need to be but to stand inline for…
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Return
bought a wireless mouse and a wireless number pad both are not working, but I threw out the packaging can I return them to the store?
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Micro Center Video Card Wait List
Last week, I went to the Fairfax Micro Center to get some computer parts. And of course, there was no GPU's. An employee recommended me to sign up for a wait list. I told him the video card class, and some other info. 2 days later, I received an email that my in-store reservation was ready to pickup. The GPU reserved was…
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Trying to find out the status of computer being built
I don't know if this is the right place for this but I can't get in contact with anyone else. I purchased all the parts through the Custom PC Builder along "Same Day Pro Assembly" on Sunday in the hopes it would be built the following day considering it was advertised as "Same day, if ordered 4 hours before closing." The…
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Lost Receipt
Hello, I bought a corsair mouse around August of 2019 and was wondering if it would still be possible to recover the receipt somehow. The mouse has begun exhibiting the dreaded double click problem and was hoping to RMA it with Corsair before my 2 year warranty expires. Thanks in advance.
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Website clarification
Hi, before making the long drive to a local store, I wanted check if anybody know if MC carries this item. the website shows they carry this one below- But MSI doesn't make a MAG342cqm, They only make MAG342CQR-144hz MAG342CQRV-100hz It's a little confusing because the website product overview for the odd one mentions…
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Store inventory
Trying to find out why this store (Madison Heights) seems to never get the hot items in stock like the pg32uqx. I see Microcenter's in Ohio are getting them in regular basis and the Madison heights only had the 2ea a few weeks ago nothing since. What gives I do not want to travel to the Ohio locations if I don’t have to…
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Accidentally purchased as a guest
I bought a new motherboard and didn’t get a confirmation email, then realized that I wasn’t signed into my account when I purchased it. Is there any that I can add that order to my account?
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Price Matching after recent purchase
Hello everyone, I'm curious if Microcenter will honor or price match an item I bought in the past week when there has been a price drop on it, especially on other stores. It would be within the return period. Thank youV
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Switching cases and adding parts.
I want to buy a new pc case, 4 fans, a ssd, cpu fan and maybe some rgb lights. Wondering if I bought all the parts from micro center would they be able to transfer my current pc into the one I buy and add all the parts and how much it would cost? Last person I had do it for me it ended up looking horrible. Thanks in advance
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Returning an item
I recently bought a "Pro Gaming Kit" that included a headset, a keyboard, and a mouse. I have not used the headset because I want to return the item (Mainly because of the keyboard and mouse included in the kit). Can I return the full kit? If not, can I return part of the kit?
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Problematic repair of a warrantied Powerspec
Hello, I purchased a G900 3 months ago. A few days ago the AIO pump started making rattling noises. I brought the machine for repairs in my local MicroCenter and the AIO was replaced with a newer version (Coolermaster 240L V2). However, when I powered up the machine, my CPU temperatures were considerably higher than…
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Reserved an order
I placed an order for me to pick up some items for my new computer. At the time it said the ram I wanted was in stock, however after placing the order I got an email saying it's not in stock and to check back later and order it for shipping. I was wondering when I get to the store can I just exchange that ram for one…
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Can't place order
Hello I'm trying to place an order but I keep getting the error "Your shopping cart has been cleared because we were unable to process the order. Please resubmit your order with another form of payment." I know the card in question is still valid because I just made a purchase with it. I'm not really sure what could be…
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PowerSpec PC warranty repair delays
Hey there! I bought a PowerSpec G706 from you guys on July 5th. I brought it in for service (service number upon request) to my local store on Sunday, August 16th around 1pm due to a couple of issues: 1. The PC sometimes wakes from sleep and hibernate on its own. This is intermittent and sometimes it'll sleep/hibernate no…
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Question about return policy for PC parts
I recently bought the parts to a new PC and built the PC at my home. On the receipt it says "ALL COMPUTER PARTS MUST BE RETURNED." If I wanted to return a single computer part, would I have to bring the entire PC?
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Do you have to have I.D. to buy a GPU?
When I went to micro center people who were buy gpu's looked like they had to show ID. My problem is do I have to show ID since I am a minor? I want to buy a graphics card but I don't have ID. Would I have to bring a parent?
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Issue at Store
This discussion was created from comments split from: cr.
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Lost Receipt needed for RMA
Hi, I need a receipt/invoice from 2/9, I lost my receipt and need it for a 3070 suprim x RMA
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Getting a copy of a receipt for a warranty
Hello, I just want to know how to obtain a receipt from a purchase I made in January of 2020 for parts on my PC. I had purchased warranties on parts of it and my PC has stopped functioning and if a part has gone bad I would want to get it replaced and use the warranty. Thank you!
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How can I request a price match
Hi I bought a Rog ryujin 360 RGB AIO Liquid Cpu cooler in Micro Center on May 9th, but I found the price on Amazon is cheaper. How can I request a price match?
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Warranty question?
If a product I purchased at micro center has a 2 yr warranty plan, am I able to bring in said product at any time during the 2 yr window and have it exchanged (for the same product obviously) at 0 cost? or does something HAVE TO be wrong with it internally or physically? also is my receipt 100% required or will the…
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Is there a way to check on the status of your pc build?
How long did it take for your pc build to be completed?
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Price protection
Hello i recently bought a cooler master sfx psu for 179 and i noticed today, 12 days later it is 159. Can i get a credit for the difference? Order Number »12711593
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Price Adjustment
I bought an Intel core i9-10850K less than a week ago and just noticed the price went down $30. Do I have to go all the way back to the store to get a price adjustment? Thank you...
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Price Protection/Adjustment
Hello! I purchased the Intel Core i7-10700K processor on 5/25 for $269.99, and I see that it is now (6/5) listed at $249.99. Since it is still within the item's 15 day return period, can you please let me know how I can get credited the difference under your price protection policy? Thank you!
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Price Adjustment
Hi, I purchased an Intel i7-10700k processor for $269.99 on May 19, 2021 and now the price is at $249.99. I was wondering if there was a price adjustment policy that would allow me to be refunded the $20 difference. Thank you!
