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on line order customer service help
I ordered a battery for my PC in mid February on line from the micro center site. I have a copy of my order and order # but when I sign in the site does not provide any way to put this info in. The battery is defected. I just used the pc on battery only charge one month ago. The battery will charge but it only holds this…
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No order status or email confirmation received
I placed an order earlier today and i have not received any email confirmation as of yet and the order is not on my account status, but I was charged for the item already, making be believe that the order should have went through? However i cannot see any status or confirmation about my order. It just updated after a…
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CPU/GPU bottlenecking when playing games
I have a Ryzen 3700X paired with an X570 gaming edge motherboard and a MSI 4070TI Suprim. Out of nowhere a few days ago most games have been unplayable due to insane lag. My main game I play is Call of Duty BO6. Up until a few days ago I consistently have ran 144 fps and have never experienced a single FPS drop. Now My FPS…
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Price protection
I purchased a laptop a week and a half ago on my microcenter card. Since then the price has gone down $100. How do I go about getting that lower price?
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Need Help Choosing Parts
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System died after installing W10
I purchased an AMD bundle ASUS Prime 8650 M Ryzen 5 7600x I installed everything and the system booted up to the BIOS I then installed Windows 10 and validated it, the system seemed to run fine. I powered the system down to add the second monitor and the system would do nothing could not get to BIOS or windows only the…
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Website wont let me purchase pc for some reason?
So i tried to buy a building service and the purchase just wont go through. I tried everything, the bank says everything is fine on my end. It's a visa debit if that helps at all?
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Question about the GPU I got for 1st gaming PC
This week I got a 6600 GPU with a ryzen 5600 cpu at my local Micro Center But I keep getting conflicting advices on build suggestions, even though I said I'm on a budget. One of the suggestions was a rtx 3060 ti, though my MC only has a rtx 3060 Using Userbenchmark, I'm incline to agree but I don't want to keep going back…
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How did your sales associate sell me the wrong battery for my laptop?
I brought my laptop & old battery into the store. I was sold the wrong battery.
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Wanting to build a PC tower for graphic design
Hello! I wanted to start building a PC tower for my graphic design career. I work a lot with Creative Cloud, Glyphs, and since I want to start working with apparel soon, I will probably be saving a lot of files. I already know that I want an LG ultrawide monitor, I just do not have enough PC tower knowledge. I am thinking…
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Return Items purchased online and shipped?
Can Items bought on the website and shipped be returned? Are they subject to the same return and Holiday Return policies? Thanks
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Motherboard Replacement
I've had my PC since 2020 (not from microcenter) and I was wondering if microcenter could install a new motherboard and cpu into it for me. If so how much might it cost? I have the parts, it's just too much of a hassle to figure out on my own.
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Can anyone tell me how to share your wish list / favorites list with friends and family?
I remember a few years ago before the UI update there was a "share list" option. I just want to know if I'm missing something or if its a known issue.
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Compatible Scanner for Latest Surface Laptop
I have the latest Surface laptop with the snapdragon ARM-64 processor and now learned my ScanSnap (Fujitsu) iX500 is not compatible (nor are any of the others). Does anyone have a recommendation on a scanner that is compatible? Just a scanner, not an all-in-one. Help is appreciated.
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New G235 PC Bluescreening and GPU Error while playing game
Hello, I've recently purchased a G235 prebuilt PC and I've had some occurrences of blue screening and today it started crashing games with a GPU error. The bluescreenview app doesnt show the GPU errors that I'm experiencing today, 12/10. I have only downloaded google chrome and league of legends on this PC. I don't know if…
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How can I make a warranty claim?
I purchased an Inland Gaming Performance Plus 8TB SSD a couple years ago. It is now dead. I have tested by replacing the SSD with another and the slot is fine. I've also moved the SSD's around in different nvme slots and the issue follows the SSD in question. How can I go about making a warranty claim and get a replacement?
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In store or order online?
Hello, I was curious if I should go in store with my list or should I order online and pick up. I'm fine with either I just don't know exactly what I'm doing when it comes to building PC. I have some knowledge, definitely not very much. Regardless thanks for the help.
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Could I cancel my order?
Hello I was hoping to buy a custom pc and when I clicked purchase I noticed that it was at the wrong store. the order number is 18761584 I really hope I can get help with this and I appreciate it in advance
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Is the 25$ coupon coming back?
The submission page appears to say that you guys offer the 25$ promotion for submitting a build. Is this still an ongoing thing?
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Price Match?
I ordered the Simagic Alpha Wheel Base SKU: 696013 and found on simagic's website the wheel base for $589. I asked for the price match and they said that they'll only price match it to 589 if I buy insurance on it too?? With the insurance the total would come up to 700+ and ordering it straight from the manufacturer would…
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Out of State Order
Hello. My name is Gabriel Frazier, and I live in Louisiana. This Micro Center in Houston, TX, is nearest to my location but is still +250 miles away from me. Can my aunt Sheila, who lives in Houston, pick up my order and also pay w/ my credit card? My order number is 18813071.
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PowerSpec G439 BIOS Update
Greetings, This BIOS adjusts the fan curves for this system. As well as providing our customized version of the latest 7D25v1A for this board. Option 1 covers the BIOS update. Option 2 provides instructions on adjusting the fan settings without flashing your BIOS. This BIOS is an optional update. WARNING: This BIOS is for…
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Do I need to buy windows when they build my PC?
I bought windows pro a couple months ago and still have the key. I updated my bios firmware and my PC got f'd, had to get it fixed and some how it un registered my windows so I bought a new key for windows 11 pro. I am trying to get in touch with people at my local microcenter, I even sent an email and text asking for a…
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HP Elitebook for Image Analysis and Light-Medium Gaming?
Hello, I'm looking to purchase a laptop for under $900. Must haves are good resolution&color accuracy, and ability to handle casual but frequent gaming. I don't know a whole lot about specs but from what I've researched, the HP Elitebook 845 G11 seems to fit the bill. I would love to know if there are similarly priced…
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How often does Microcenter restock?
Hey guys, Im currently building my first pc and trying to get a 9800X3D. As expected, all of the 9800X3D's are sold out near me (Tustin). I'm curious how often Microcenter gets "truck days" or a restock so I can go and hopefully purchase a 9800X3D for my build. Thanks in advance! Also if it matters, my Microcenter i'm…
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Return/Exchange CPU from Bundle
Hi! I was wondering if it would be possible to return/exchange a CPU from a bundle deal? I recently purchased the Ryzen 5 7600X3D bundle, but found that it might not be enough for my productivity use, such as programming with Python and data analysis/management with SQL and R. I noticed that the Ryzen 7 7700X also has a…
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Product Station Website
Hey; I went to the store the other day and they printed out this super cool price quote. I'd like to make some changes to it, but then print it out in the same format to bring with me to the store. Does anyone know how I access the product station website?
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Pass over on custom pc
Hey there, am about to pull the trigger and buy a custom pc but I would like some opinions on it first. Thanks for your time. https://www.microcenter.com/site/content/custom-pc-builder.aspx?load=df2fb985-47f3-4b3a-9cdb-68ccd88800a7
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How to Cancel an Online Order
I had made a an online order and wanted to know two things, 1 did it ship already? If not can i cancel it before it does.
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Never received receipt for computer purchased tonight
Hello — I bought a computer in person and they looked up my account and asked I would like the receipt emailed. However, I never received an email and I have no order in my order history on this accoun. The account I am using now from a while back, and now that I log in I see the street address on this account is different…
