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HOW DO I ADD APPLECARE BEFORE CHECKOUT?
I've been trying to call, chat and find answers for the past 3 days. Trying to purchase an apple product but no add-on option or way to buy AppleCare. Site just says enroll in-store but I was trying to purchase online for in store-pickup. Anyone??
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data recovery for nvme SSD Mac book pro
Hey everyone, so quick question - does microcenter do datarecovery on 2015 mac book pro nvme SSD drives? mine stopped Working a few days ago and cannot be read by the computer... wondering the chances if its totally dead or data can be extracted with an external card reader? thanks!
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computer wont post so changed motherboard and CPU and now turns on for 30s and then off and on.
I built computer with specs below. I turned on the power and nothing happens execept power to fans etc. 550 Watt 80 Plus Bronze ATX Non-Modular Power Supply1 of (SKU) 402396 512GB SSD 3D NAND M.2 2280 PCIe NVMe 3.0 x4 Internal Solid State Drive1 of (SKU) 860304 Windows 10 Home 64-bit OEM DVD - English1 of (SKU)…
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New Build, Motherboard won't read 2 RAM slots
Hello! I'm pretty sure I need to return *something*, but I don't really know what. I had an issue seating my CPU cooler, which resulted in the CPU (Ryzen 3700x) being pulled out of the socket and some pins being bent. I was able to put the pins back in line, get the CPU seated, and eventually get the whole thing running...…
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Games Keep Crashing Out of Nowhere
Hi! A PC I built about 4 months ago recently started having problems. About 10 minutes into a game session, no matter the game or intensity (ranging from Call of Duty: Modern Warfare to Minecraft) my PC never fails to crash the game or the system in it's entirety. I'm not too knowledgeable on the more intricate hardware…
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Both monitors are black, can only see mouse curser
Today I was playing a game in my pc, the game disconnected and I tried restarting the game a few minutes later. When doing so I just got a black screen on my monitor. I closed the tab on my second monitor but never regained a picture on my main monitor. I tried restarting my pc after that, and the computer started booting…
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Microphone and Line-In Problems with Dell Vostro 3470
We are having problems with the line-in port, and the microphone to the microphone port of our Dell Vostro 3470. We need to connect and make recordings from our digital piano to the line-in port, and the microphone to the microphone port of the Vostro. Neither of these are working. We cannot make any recordings because the…
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need help trouble shooting on first build
firs build, and the motherboard is not getting power. what do I need to look at? the PSU is working, I tested it already
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PowerSpec G464; Two questions: 1) How to add an HD, 2) Issue using one HD on the RAID controller.
Purchased a new PowerSpec G464, an additional M.2 SSD, and a 10TB HD. Need help with accessing the expansion bays for 10TB HD. Dumb question, where is the access panel, I can't seem to locate all of the "key" screws to allow access? Additionally, found on the PowerSpec website the recommendation that HD's only be added in…
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XBox One bundle "out of warranty" though purchased brand new 6 months ago
Hi MicroCenter. I need your help. My XBox One controller
is malfunctioning and it’s been only 6 months since I purchased the bundle
brand new from your Yonkers Store on 10/2/2019 (order reference#
[removed]). I tried yesterday to do
a warranty claim at XBox.com but the website showed that it's "out of
warranty". Within 10…
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Speaker fuses
I need fuses for kef 105 speakers. Do you have them?
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SKU 942771 Availability Inquiry
This discussion was created from comments split from: Westbury Store.
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Nook Repair
Hello! I bought a used Nook Simple Reader online and it won't connect to my wifi. I'm not sure if it needs to be factory reset or if there's some other issue, but I wanted to go in to my local MicroCenter and see if the customer support workers can help. Does MicroCenter service nooks? If not, what should I do?
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Power up issue?
Computer will turn on for 3ish seconds then turn off then return on. This will continue until I turn the switch off in the back. So far my solution to when this happens is to just randomly unplug and replug wires in until it works. Anyone else run in to this problem and have a solution for it?
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Recently bought a computer built with 2 hard drives and does not work
I recently bought and assembled my computer and for some reason does not detect any of my 2 drives. Both have their power connections to the power supply and SATA connections as well. Still the Bios doesn't see any of them...
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Warranty question on NZXT Kragen Z63
Hello Micro Center community, I recently bought an NZXT Kragen Z63 over the week end at the Tustin branch for a new complete PC build, unfortunately during the install process I damaged the fins on the radiator unit. I opened a support ticket with NZXT mentioning the situation and explaining it was my fault. They said…
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Screen problem
I have a white blotch on my screen. Am I out of luck?
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Replacement plans cost
Hello, I am trying to find additional details for your replacement plans. Specifically, how much it costs. I've looked through your site and are unable to find these details. When buying a replacement plan for a CPU or GPU, how is the cost determined, or is it a flat price? How long do the replacement plans last? Can a…
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Office card
This discussion was created from comments split from: Warranty coverage inquiry.
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No signal
Hello i was wondering what was wrong with my rx 580 8gb because when i put it into my PC it would say no signal when i would boot my PC up , then when i would replace it with my old graphics card (gt 710) i can see my screen my current specs are: gigabyte ga-78lmt-usb3 r2 fx 6300 8gb of ram and 600 w ps please i need help.
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Screen blur
I just built a gaming rig with components from Micro Center. Team was fantastic supporting me throughout the selection, purchase and post-build process. My mouse blurs on the main screen and my game (Rainbow Six Siege) blurs when I turn in the game. I've made sure "Display pointer trails" is disabled. Changed the motion…
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I have a Dell inspiron 3650 desktop and when I insert a cd into the optical drive it ejects it
I insert a cd and again after a few seconds it ejects it out again and again says insert a cd. I just dont get what the issue is. is there a way to fix it?
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Transfer Software
Is there transfer software available for Inland SSD's? I have used Samsung and their software (using Apricorn cable) works good (and easy), but only on Samsung SSD's.
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How to enable the touchpad on a Lenovo IdeaPad Z400
This topic came up recently and we wanted to make sure we have accurate information available for people with these systems. The touchpad can the IdeaPad Z400 (and most other laptops) can be toggled using the function keys. Sometimes when a computer goes to sleep, hibernate, or gets a Windows update it can potentially turn…
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DPC_Watchdog_Violation when playing games?
Hey all, new here! I just booted up a Powerspec G465 Gaming Computer, downloaded Steam and PUBG, tried to play, but my screen froze and I got a DPC_Watchdog_Violation code before the computer restarted? Apparently this is a driver issue? Does anyone have experience with this? Please help!
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Dropdown pickers on website don't work in iOS
I started noticing this recently. The drop down pickers don't work in iOS. I specifically mean the store selector and the sort order picker. I want to change stores and select "low price" and neither work. Works fine on other platforms.
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Can't open Blu g60 to insert battery
We just got the Blu G60 phone we ordered a couple weeks ago and open the case and find phone and battery (battery not installed). Instructions say to install battery, but don't show HOW to get the case open. Can't find anything online for this model.Can't find any seam in the case to open.Was frustrated with the long delay…
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DPC_Watchdog_Violation error code when trying to play a game?
Hey all, new here! I just booted it a Powerspec G465 Gaming Computer, downloaded Steam and PUBG, tried to play, but my screen froze and I got a DPC_Watchdog_Violation code before the computer restarted? Apparently this is a driver issue? Does anyone have experience with this issue? Keep in mind I am fairly new to PC's and…
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Acer Swift 3 - black screen
Hello, Just recently purchased an Acer Swift 3 laptop. I like the laptop, except for the “ black screen” that happens occasionally. Happened last two times during Zoom video conferences and had to be shutdown and restarted. Online discussions I’ve seen only talk about possible work arounds, not what is actually causing the…
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My brand new dead laptop
What do I do to get my laptop going again? It (Removed by Moderator) died about 5 weeks after I brought it home. Emails have not been answered. There is no reaching you by phone. No car. I am fearful of taking the bus to you (72 with respiratory ailments) but if I did I would need to know exactly what to expect. MY PHONE #…