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Question about getting some hardware upgrades for my laptop
I have an Asus TUF FX505DU gaming laptop, and I'm looking to get some hardware inside it replaced in the near future. I have plenty of experience working in desktop PCs, but not with laptops, so I'd just as soon have a pro do it. I'd like to replace both the cpu and gpu fans(at least one of them grinds a fair bit, it might…
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Cancel Online Order
Hi, I would like to cancel my order. The order number is #11895474 I ordered the wrong wattage psu. sorry for the inconvenience and thanks for the help
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Upgrading CPU on PowerSpec
Hello, My PowerSpec G705 has a Ryzen 2700x and I'm thinking of upgrading to a 3900x (purchased from MicroCenter). My research suggests that I might HAVE to change the BIOS on my ASRock B450 Pro 4 mobo, although the uploaded BIOS is obviously PowerSpec and not ASRock. How do I check and ensure that my intended CPU upgrade…
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Price adjustment needed
Hello, I made two motherboard/cpu bundle purchases on November 17, 2020. Both were priced the same for the bundle. I made a pickup reservation for them both, each bundle priced at $569.98 (not including tax). Earlier this month I examined the receipt, which is still under the refund/return policy period, and noticed that…
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no order confirmation or tracking number
hello i order a gaming router off micro center on Sunday in the morning and did not receive a confirmation or anything for that order
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Getting sales associates
I went to the microcenter in Vienna today and it was total chaos in the pc section. No lines, people cutting in front of others who had been patiently waiting, and the sales associates were not doing anything to enforce order. I waited 30 mins before I could tell a sales guy I needed for a ssd to be put in the cage up…
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Waiting over 72hrs for Micro Center to contact me
Bought in store Westbury LI Arcade Bartop stand built it missing shelf (C) as it states in instructions that their is 2 Pieces of C shelf. Well I got only one in box.. contacted Customer service told I’ll get a call back? Called the store and played virtual phone tag with an Automated system. Help me out here! This was…
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Need assistance getting a receipt
Hello! I purchased some RAM back in February 2019, and I'm working to do an RMA. I need a copy of my receipt to do so, but unfortunately all I have is the pre-sale reservation email, not the receipt. I checked my Micro Center insider account but it appears that I didn't order the RAM online, just picked it up in store. Can…
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Cancel order
Hi there, I'd like to cancel an order i made yesterday- how do I do that online?
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Website Stock/ Store Stock question
Hello, This is my first time posting on this forum yesterday I went to the Madison Heights location as I saw that there was a 5700xt Pulse in stock. However, when I got there we had to wait over 30 mins before any of the sales reps would notice my friend and I. And all they told me was that it was "ghost" listing and that…
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I made a purchase at the Brentwood store today and never received an e-receipt
I made a purchase today at the Brentwood store and need a copy of the receipt for an expense report. I did the email only receipt and it never arrived. I am new customer and did not have an account until now. Perhaps the email address used was incorrect. Can you help search by my address?
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How to cancel online order?
i ordered some ram a couple hours before this post and realized i don’t actually need it, and would be happy to know if i can get my order canceled and refunded. thank you!
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Former Employee issues
Im a former employee who is attempting to return a product, with the replacement plan on the item. I was first told by two managers "go back to my own store." in those exact words before explaining to them that i was a former employee who moved and no longer worked with them. My concern is that i will never be able to…
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I bought a ROG laptop a few (4? 5?) years back and need a copy of the receipt
I bought a republic of gamers (ASUS?) 17 inch i-7 laptop a few years back. it got stolen. i need a copy of the receipt to claim it on my insurance. Can someone please assist me? Regards, Glenn
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Lost Receipt from 2016
Is there a way to get an email receipt if I give the serial number of the product? Thanks.
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Cancelled orders
I placed an order and two days later it was cancelled due to the fact the item is no longer available to ship. It’s now been 5 days later and the money still has not been returned to my bank. The order number is 11848530. The order was placed on 1/1/21.
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Suggested Frequency of Service Repair Followups
Hi all,Recently sent my new computer/build in for service since it wouldn't post. Was told that it is $40 to diagnose the issue; paid, signed, and got a copy of the service order/invoice. A few days later, they mentioned the issue was a dead PSU. I found that strange, so I went to the store to discuss options, etc. Upon…
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Price Adjustment Request
I bought a new AMD Ryzen 9 for $499.99 last night and today I saw the price drop to $469.99. Is there a way to get a price adjustment? I paid with a credit card.Reference: 131 WP-9827894Thanks.
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Can I get the receipt for a past purchase e-mailed to me?
I made a purchase on Nov 24th for my work and need to validate the purchase, but can't find the physical receipt. Is there any way I could get the receipt for a previous purchase e-mailed to me?
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How to return an item that's high demand, low stock?
I picked up a Ryzen 5600X on a lucky day when they happened to have a truck come in. That CPU was DOA, and I don't know how to get it replaced without driving an hour away every day hoping to get lucky.
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Help cancelling order.
I would like to cancel an order that I just placed. Order # is 11874316. I can't find a way to do this on the site. Any help would be appreciated.
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I lost my receipt for a purchase made last thursday, Id like to do a return.
Is there a way for me to get this receipt or make a return without the paper receipt?
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Cancel Order
Hello, I would like to cancel my order since it wont ship unitl 1/10 and need it sooner. order # is 11857874. Thanks.
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Cancel order
Was wondering if anyone could help me cancel my order #11869160.
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Marietta Store closed for deep cleaning
Hi, The Marietta store is currently closed for deep cleaning. Is there an ETA on when it will be opened back up?
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Temporarily Closed For Deep Cleaning?
It says that the Micro Center located in Cambridge, MA is temporarily closed for deep cleaning. Is there a time you will open back up or a day? I’m looking forward to going there to buy my pc parts
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How do I cancel an online order?
Hello, I placed an order online a few hours ago and I would like to cancel if possible.
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Return
I bought a power supply that I now need to swap for a higher wattage power supply. Can I returned a power supply that I opened and exchange it for a higher wattage one?
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Registering a Dell ProSupport warranty purchased from MicroCenter
I recently purchased a Dell laptop from MicroCenter along with a 3-year ProSupport warranty. How do you register the extended service agreement? I know with Apple products this is done automatically, but in checking Dell's support site, it still shows the laptop as only having the base one-year coverage. Any advice is…
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How to cancel my Order
I online ordered the wrong monitor and now need to cancel it order number is #11546083 can someone help? how do i do this?
