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Microcenter cancelled pick up reservation
Hi, I ordered a glorious model o- the other day to pick up in-store but said it was canceled, and my debit card was not charged, next hour i check my account and i still am missing my 54$ please explain
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Purchase 11/12 (during holiday return policy) - denied??
I purchased an i7-9700K and Z390-A PRIME motherboard on 11/12 for myself at the Tustin CA Micro Center, and was almost certainly told that there was a holiday return policy in effect. I actually was gifted a i9-10850K and Z490-A PRIME motherboard for Christmas, so I was very happy with that and took the parts out to return…
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Making payments on repairs.
Long story short, I sent in my Macbook for repairs months ago. The screen was cracked and I had figured out if i sent it in at the moment in time, i would be able to afford it. Well since the Microcenter at the time was the only open certified Apple repair center in central Ohio, it took way longer than expected, and in…
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Website says in stock but it's actually not
Your website says this item is in stock as an open-box: https://www.microcenter.com/product/478361/msi-armor-radeon-rx-580-overclocked-dual-fan-8gb-gddr5-pcie-graphics-cardI drove 45min to your store to get it and when I arrived I was told it was not in stock and had been sold. The CSR said "sorry, don't trust the website"…
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Closed For Deep Cleaning
My store in Houston TX says that it is closed for deep cleaning. Is there an ETA for when it will be open again?
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Need to cancel order
How do I cancel this order, #11788784? I can't find the order online but I've received email confirmation. Estimated ship date is 1/1/2021 and I ordered it tonight. I can't wait that long for shipping.
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Return
I recently purchased a case for a Christmas present to find out that the motherboard does not fit. It is still in the return period but I cannot find the physical receipt. Can I still return it/be able to get a copy of the receipt even though I cannot find my physical copy? Also, do I have to return it to the micro center…
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Replacement Plan Return Expired during Covid
I wanted to know if would be able to return a headset who's 2 year replacement ran out just about a month ago. My niece was under the assumption that headsets could not be returned at all as per your website's covid details and didn't go to change it with in the alotted time frame thinking it would have been denied.
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Worth going to store in person?
I live about an hour away from the Tustin store and I periodically see new RTX cards go on sale. Is it worth driving there to pick one up or do they get sold out instantly? Are there long lines when new cards are on the website?
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Change shipping method
Hi, I just placed Order #11757496 and the shipping information is showing the date 29th Dec. Is this a shipping date or delivery date? Is it possible to change the shipping method, so that it can reach early? Appreciate your help.
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Looking to Cancel Order
Support Chat is offline right now, so I hope I may post here for help. I wish to cancel Order # 11789520 because it's not compatible with my laptop. I made the order only a few hours ago and it has not shipped yet. Thanks! EDIT: Support Chat got online and helped me with this just now. I don't see a delete option for the…
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Temporarily Closed For Deep Cleaning Sharronville?
Any chance they will be open again before Thanksgiving?
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price protection
This discussion was created from comments split from: Price changes/Price matching.
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Price changes/Price matching
The Ender 3 pro 3D printer had a price change of $50 dollars after the July First (With no mention of a sale or anything ending) . My closet microcenter is about an hour away so I was going to wait to wait to get the printer through later in the month, untill I noticed the price change. Does microcenter price match or…
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Item not being delivered - FedEx support unhelpful - any recourse?
Good evening. I placed an order about 2 weeks ago, and it still hasn't been delivered. It seems to be making it's rounds through a few Fed-Ex delivery hubs. I've called their customer support line, but it's just a lot of hold music. Not receiving any help with their online support system either. I've lost hope that this…
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Price Adjustment - Ryzen 6 3600
Good Morning, Wishing you a Happy Holidays. Requesting price adjustment on the Ryzen 5 3600 I purchased on 12/21/2020. Site is now showing the processor for 199.99. Purchased via credit card. Appreciate the support!
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How do I cancel an order?
How do I cancel order #10780529 which I just placed this afternoon after being told that it was in stock and would ship on Monday? Your email acknowledgment advised me that the estimated ship date would be 8/22 (today is 8/15). I can't wait that long to receive my order. I can't find anyplace on your website which allows…
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Price adjustment
Hello, I purchased a AMD Ryzen 3600 for 220 yesterday 12/23 and now it's on sale today 12/25 for 200. Is it possible to get a price adjustment?
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Don't offer 2 day shipping if you can't ship it in at least 3 days!
I get that it's crazy times right now, but don't offer 2-day shipping on a product and charge more for it if it won't arrive for SIX days after the purchase. I paid an extra $30 for that? That is completely unacceptable. Sadly you are the 2nd retailer to screw me on this product this month. Now my son's Christmas gifts…
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Price protection again...
Hello, on 12-19 I purchased a 75in Q70 tv. And now it is 600$ less. Please refund my card as you have done to others I just read about on the site. THANK YOU
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payment
If I secure an order online with my credit card, can I pay cash when I get to the store?
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Price Protection
Hi, I have a question about your price protection plan. On 12/20 I puchased an Acer laptop. Three days later, on Wednesday 12/23, the price was at $479.99. With me still in the return period, will you credit me the difference and save us both the trouble of my returning my purchase and then rebuying it at the lower price?…
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Can I bring in my old computer to the build your own computer center?
Hi, I currently have an Alienware Aurora R5 (I got it in 2015). It still runs, and runs most games pretty well, but it's five years old and I'd like to update it before it gets really behind in regards to specs. I just have a question, since I know the bare minimum about building computers, would I be able to bring my…
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How to cancel an order?
I just recently completed an order but found a better version of what I wanted so i purchased that instead. Now I need the first order canceled which the number is 11727535
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Price Protection Questions
I've searched the boards here and have a couple questions about the price protection policies.1. Is it a 14-day or 30-day window for matching Micro Center prices? I've seen both.2. Is the best way to initiate a claim really a new topic on this forum?
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Please cancel an accidental duplicate order
Hello, I accidentally placed two orders online for the same products. Could you please cancel the 2nd of the two orders: 11760133 Thank you.
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Returning/cancelling microcenter protection plans
I bought a graphics card with a microcenter protection plan just today. Is it possible to return/cancel the plan?
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How to Cancel Online Order when Service Center Does Not Answer
I am trying to cancel an order I made online, but I cannot reach anyone at the customer service center, either by phone or by chat. I attempted to call my local store but no one picked up the phone either.
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Price Adjustment
On 12/16, I purchased the following Apple AirPods with Charging Case (2nd Generation) - White * SKU: 932897 * Condition: New * Quantity: 1 * Price Each: 119.9900 * Total Price: $119.99 Today (12/22) I noticed it's down to $99.99 on your site Please send me the information to start the price match process. thanks
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How can I cancel an online order?
I recently ordered a mouse to be shipped to me but I found a replacement for it. I wanted to know how I can cancel my online order. Order number is 11738852
