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Service Quality
I purchased a new PowerSpec PC under a month ago and the AIO went bad. I promptly took it to the Overland Park, KS location for service. When I arrived there was a line of approximately 10-15 people waiting due to the fact that only one person was working the registers in the service department; keep in mind this is the…
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Is a Oculus Link Cable returnable
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How to return product?
I see most of the webpages regarding returns are 404 errors on the website. I tried chat over and over and either its a 4-6 hour wait or it wont load the chat. Is a credit card charge back my only option? It looks like it was damaged in shipping. I should not be out anything. This is my last attempt to contact you since I…
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Order Cancellation
Hi, I placed an order a bit ago, I wanted to cancel it. How do I go about doing that?
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What's the wait time to get into the Tustin store?
I need to go pick up a CPU so I can RMA my current one, but on Sunday around noon the wait to get into the Tustin store was over an hour long. Anyone happen to know what the wait time will be like this morning? Is it possible to join the queue remotely?
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Somebody selling Micro Center gift cards on Reddit...it smells fishy.
Wanted to get this attention right away, somebody's purportedly selling a bunch of Micro Center gift cards on Reddit with a big discount. Don't get it, anyone, this stinks to high heaven.https://www.reddit.com/r/Microcenter/comments/ki2pnr/selling_micro_center_gift_cards/Please take care of this ASAP in case it's a scam…
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Price protection
Hello, I recently purchased an iPad at the IL-Westmont store recently. Credit Card Transaction. Purchased: 299.99 Listed Price Now: 279.99 How can I start the process of getting the difference back? Thank you
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Cancel a pending order
Hello, I am inquiring how to cancel an order I just made for a Meshify S2 case. I did not realize the case I ordered did not come with a glass panel and would like to cancel my pending order. However, I do not yet have an order number yet so it's still early. I would just like my money back so I can buy the correct case. I…
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Cancel an Extra Order
Hi there,I mistakenly thought an order did not go through after waiting a few minutes and tried again.. oops. I have not seen a way to cancel this extra one, however. The extra order number is: #11820265 Thanks for the help
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Refund
I placed an order on December 16th and cancelled it on December 17th. My order number was 11695895. I received the cancelation email and am wondering how long it is supposed to take to get the item refunded as it has now been 12 days and the card I used has no record of the cancelation.
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Where is my Refund?
I placed an order on December 16th and cancelled it on December 17th. My order number was 11695895. I received the cancelation email and am wondering how long it is supposed to take to get the item refunded as it has now been 12 days and the card I used has no record of the cancelation.
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Best time to get a 3070/3080?
I've been patiently waiting to upgrade my gtx 1070 to a 3070 or 3080 without paying scalper prices. Can anyone give me tips on what time/day I should get to Micro Center in Brentwood to increase my chances of one being available or another way I can go about getting it? Thanks!
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Protection plan
Is there a way to swap out my graphics card with a protection plan? My local Overland Park store basically has zero stock of graphics cards. Do they have extra stock held back for this?
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Price Match
Hello,I just bought a projector and I forgot to ask for price match as it's 50 dollars less at Best Buy. The store is 40 minutes away. Do I need to return to store to request the price match or could it be done online?Thank you
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Lost receipt
I am looking on how to get another receipt because I lost the original How can I get another one?.
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Overland Park Kansas Store Closed for Deep Cleaning
Does anyone know what time the store will open back up today? Thank you.
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removed order
removed order from order history will it cancel my order
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Cancel an order or return the already shipped order
You guys were not able to fulfill my whole order and without asking if I still wanted to place the order you sent it anyway. I do not want the RAM I ordered if I cannot get all 4 sticks. My order number is 11800600. I tried opening a discussion first thing this morning when I noticed that I had ordered the wrong speed and…
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Canceling orders
Hi there I wanted to know how to cancel orders I accidentally clicked online order instead of in store pick up can you help me out? Order # is : 11804675Thank you Reece Herkemij
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Damaged Case. Repair or return?
Hello. Yesterday I purchased a Maingear Vybe RGB case, and upon starting my build, I realized that the glass side panel was not properly assembled from the factory. As you can see in the pictures, the metal piece which houses the mounting screws was glued improperly. I needed to get this build done today, so returning the…
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Need a copy of my receipt
I lost the receipt for a router I bought recently and need to get a copy if possible. I saw some other similar questions on here and it looked like a MC rep answered. Would be very helpful if this is still possible, thanks.
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return request
May I please request a return for an item just received?
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Refund
Hello, I returned an item via FedEx with the return label micro center provided. I have confirmation of delivery and signing on 12/11 but I have not received my refund. Can someone check the status? Thanks
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Retroactive mobo/cpu discount?
Just wondering, I was able to get a motherboard I wanted a week ago, but with Zen 3 still being hard to get, I wasn't able to get a CPU at the same time. Would I be able to retroactively receive the discount if I were able to get a CPU sometime this week?
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Cancel an order
I'm embarrassed to say that I can't seem to figure out where/how to cancel an online order - it's still processing - not yet shipped (and isn't expected to for some time). Order number is 11783094 Thanks in advance.....
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Dallas Store queue issues
I visited the MicroCenter store in Dallas today and left empty handed and extremely disappointed in my experience. After checking the online stock availability of the 3000 series GPUs and discovering over 11 models were in stock this morning I decided to make the trip to see if I could luck out and grab one for myself. I…
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Microcenter cancelled pick up reservation
Hi, I ordered a glorious model o- the other day to pick up in-store but said it was canceled, and my debit card was not charged, next hour i check my account and i still am missing my 54$ please explain
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Purchase 11/12 (during holiday return policy) - denied??
I purchased an i7-9700K and Z390-A PRIME motherboard on 11/12 for myself at the Tustin CA Micro Center, and was almost certainly told that there was a holiday return policy in effect. I actually was gifted a i9-10850K and Z490-A PRIME motherboard for Christmas, so I was very happy with that and took the parts out to return…
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Making payments on repairs.
Long story short, I sent in my Macbook for repairs months ago. The screen was cracked and I had figured out if i sent it in at the moment in time, i would be able to afford it. Well since the Microcenter at the time was the only open certified Apple repair center in central Ohio, it took way longer than expected, and in…
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Website says in stock but it's actually not
Your website says this item is in stock as an open-box: https://www.microcenter.com/product/478361/msi-armor-radeon-rx-580-overclocked-dual-fan-8gb-gddr5-pcie-graphics-cardI drove 45min to your store to get it and when I arrived I was told it was not in stock and had been sold. The CSR said "sorry, don't trust the website"…
