Serious question: I'd like to go into one of your stores while on a business trip, buy something, or a few things, and have them shipped to my home rather than lug them around for the rest of the trip. I've no problem paying the shipping charge. Are you able to offer this service?
Is a tv Under a 30 day return policy
I was trying to confirm my reservation today and was on hold for 20 minutes, finally hung up because I was at work. The last time I had a reservation I came to pick up & nothing was there waiting for me (within time frame given in email). An associate then tried to shop the order with me & you were out of parts. Two weeks…
Does this company want my money? I have some questions about my order that I need to speak to a live person about, yet when I call the Denver store during their business hours, I get the same phone message that the hold queue is full, and my call cannot be answered. Never ever seen a retailer act like this before. Really…
Hi, I bought Asus Cerberus headphones in 2019, and a 2 year replacement plan with them. One of the sides just stopped working on me. Can I bring them to microcenter to cash the warranty and buy some new headphones?
Hi, On Sunday 6/14 I ordered an ipad 7 and surface go 2 and picked them up on monday 6/15 for my company. I started setting them up and was told that they would not work. So, I factory reset them and put them back in the boxes with their packaging. Is it possible to still return these?
I purchased 4 laptops for my client back on 5/22, but just found out that we don't need the 4th laptop. I've cut the tape on the box with the intention to open and setup when we found out it wasn't needed. So, this laptop hasn't been removed from the box at all.My client wants to know if there's anyway this laptop can be…
I need help canceling an online order asap
So I have a custom build (Ryzen 5 1600, GTX 1060, X370 Prime Pro) that is struggling and stuttering across the whole system. The problem is that nothing on any software diagnostic or hardware diagnostic indicated any issue (reinstalled windows, memtest, disk check, GPU benchmark etc) so it was especially frustrating as you…
Is there still a long wait time to get into the store?
So I’m going to micro center tomorrow to flash my pc’s bios and was wondering which is more convenient for the employees at microcenter, if I bring my built pc with everything, or if I bring the parts that are asked?
Hello, I have a swollen battery in my MacBook Pro. I have Apple Care. Apple said you are open and can do the repair. I have an Apple case number. No one answers the phone when I call Micro Center. Your website faq says the "knowledge bar" is suspended indefinitely The online scheduler says walk-ins are welcome. I would…
Hello! I'm very excited I've been planning to build a PC through Microcenter for some time now and I'm going to go to the Tustin store this weekend and meet with an advisor. I'm just curious as it's hard to talk to someone over the phone - what should I expect? What's the process like and the timeline for getting it all…
Hello, I just bought an ASUS Xonar SE 7 days ago. I installed it but there was a driver conflict. My question is, may I return this sound card if the box was thrown out in error? I have all of the contents including the static bag and receipt. Thank you for your time!
I reserved a open box B450 MSI Tomahawk. I got handed a B450 asus tuf? I exchanged the Asus after I found the tomahawk in the shelves but ended up paying the full price of 115 instead of 100 for open box. Is there anyway i can get the 15 bucks.
Hi All,I would like to know what the cost to have a new motherboard, CPU, and RAM installed on my PC. I see the individual costs listed out at https://www.microcenter.com/site/content/repair-pricing.aspx but I'm wondering if there is a bundle for doing multiple components at once. Would this fall under the pricing for…
hi - I bought a Video card along with 2 year warranty from Duluth, GA store. I like to upgrade the video card with the warranty still available on the original Video card. Question: Can I return my current video card and get the gift card valued for it and use it for my new upgraded video card in same Duluth, GA store. The…
Hi, I have left my MacBook Pro 2013 model in store for repair last Saturday. I couldn't get you guys on phone due to maximum people holding the call and don't know what is the status of it. Can you please let me know or give me a call if it is diagnosed and ready? Thanks
I took my computer into the Rockville Maryland Microcenter for some repair work and was told that I would receive a phone call in 7-8 days with an estimate. Here we are 10 days later and I can’t get a hold of the store. Is there any way that this board can get me in touch with someone. I just want to know how close I am to…
i have apple care can i come in and get a replacement phone?
Hi, I just wanted to know if there was an estimate to when the Chicago store will reopen? Will customers be notified ahead of time or will it be instantaneous? Thanks.
Hello, I had some questions regarding 3 Year Accidental Damage Protection Plan for desktop. Information regarding this plan was vague, and wanted to get an answer from here. My understanding is that, with this plan, I would either get a complete repair, replacement unit or a store credit of a unit price without tax, even…
I placed an online order for a laptop in which the store said they had 10+ in stock. How long will I have to wait till it’s ready for pick up
I ordered two Dell SE2719HR monitors online. I picked them up in Cambridge a few hours later. I discovered when I got home one of the monitors given to me was a SE2717HR even though the receipt said two SE2719HR. OK, no problem because everyone makes mistakes. It's how you handle the mistake that counts. I sent a message…
Hello, I need to cancel a recent online order. It is at the Overland Park, KS store.
hi my daughters laptop is in for repair. He replaced the battery but needed her Microsoft password to take the Windows S mode off. I’ve been trying to call for several days but can’t get through. It’s at the Westbury NY store.
I need to drop off a computer to have you reset the password. 1) I was told it costs $50 - is that correct? and 2) do I come to the store on Saturday or do I need to request a number, or how do I come to your store?
First off let me say my account had been locked since 6/6/2020 . and it took over 4 days to get it unlocked via chat and phone call whilest being on hold for over 40minutes at a time, but luckily I got a hold of a person on the phone and got account unlocked.Second every time I enter the Bethel Road Store I get followed…
The PC repair department at the Brentwood, Missouri repair department has had my PC for 17 days for what seemed like a simple repair, is totally unresponsive, does not answer the phone. How do I get me PC back?
I was sent the wrong computer - tomorrow it will have been 14 days. The store I purchased from is now temporarily closed, and I'm 19th in line for online chat. Is there an easier way to obtain an RMA - time is running out on me. Thanks.
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