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Online Returns
What is the policy for returns of online laptop purchases? Do I need to go to the store to return it? If not, is there a shipping fee for doing it by mail? if I get it delivered to me, do I have 15 days to return it after the order date or after I receive it? If I return it by mail on the 15th day and it doesn't reach…
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Misplaced my receipts for Offer Code
Hello I recently was lucky enough to purchase a Nvidia 3070 from my local Westbury, NY Micro Center location. Sadly I misplaced my receipt with the offer code for Geforce Now on the bottom. Is there anyone who can assist with situation? Thank you!
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Order never went through
I did submit an desktop build with 11 items around 20 minutes ago (11/26/2020 8:00 pm) by using the shopping card; when I clicked to finalized the order, the system reject the order. I did twice, not sure why. My credit card an all related infor is good.
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Purchased item 11/23/20 that went on sale today
Hello, I purchased the MSI MEG Z490 UNIFY ATX for $279.99 ($20 off with purchase of CPU), but now it seems that this item is now on sale on your website for 239.99 (after $20 off w/ CPU purchase). I purchased this with a credit card, and the reference # is 151-WP-9871961. Can I get the $40 + tax refunded? This is the item…
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Order still "Routed"
You say "Many of our stores still do have some inventory of the RTX 3070 cards." if this true, can you have one of them ship it to me? I'll pay the shipping, thx!!! I think that would be the VERY LEAST you could at this point.
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Receipt for MSI Unify X570 motherboard?
Hello, could I get a copy of my receipt for a MSI Unify X570 motherboard I purchased earlier this month. It should be tied to my email.Thanks!
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Need help canceling online order Order #: 11510219
Hello, Can someone help me? I need help canceling this order please. Thanks very much.
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Cancel shipping order
Hello, I just order online for shipping and I would like to cancel my order. My order number is # 11495874. Please help. Thank you.
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Cancel Online Order
Hi, I placed an online order recently and would like to cancel it. I've decided to go in-store at a time when I'm available. Order Number: 11494458
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Cancel Online Order
Hi, I would like to cancel an online order I placed this morning. It was to be shipped.
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Cancel order
I'd like to cancel an order I just placed. please help. Thanks
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Order Status
I ordered a NVIDIA GeForce RTX 3070 Graphics Card on Oct 29, I sent a couple emails inquiring about a shipping date, but never got a response. Was supposed to be shipped on11/19. Can anyone help?!
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Order issues
I placed an order 2 times for the meshify s2 computer case, but it seems that neither of them actually went through as I got no confirmation email. I'm scared I'll get double charged, can I get some help with this?
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Order Cancellation
I just placed an order and I need to cancel. The order# is 11491529. Can you please take care of this for me? Thanks!
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Lost receipt and needing to make an exchange
Last week I bought a Coolermaster AIO, and the pump has been making a ticking noise since I installed it despite following Coolermaster's recommendations to clear air bubbles from the pump. I lost the receipt and didn't give the cashier my email address when I checked out, but I did give them my phone number. Is there any…
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Any options available to me?
I've been waiting for my dream monitor to drop a bit in price and it finally has, however my local microcenter does not have any in stock and the price is in store only. Is there any options open to me other then flying across the country?
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Online Order
I tried placing on online order last night, but everytime I entered in my credit card it stopped and my order did not go through. Am I not able to place online orders and only order to pick up at the store?
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If I reserve something, will it get any discounts that may show up later before I pay?
First off, does Microcenter participate in Cyber Monday? I am planning on getting a good deal on some parts for my new build and I wanna buy during Cyber Monday, assuming that prices will change somewhat. So if they do participate, and I reserve today, will the prices change on the items I reserved if they get knocked…
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No box return
I used microcenters pc builder to build my pc. The ram I bought said it was compatible with my motherboard but it actually is not. I no longer have the box for the ram and purchased it 4 days ago. Can I still return it?
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Cancelling an order
I want to cancel an order I just placed. How do I get that done? Order#: 11479522
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No box return
I used microcenters pc builder to put together my pc. The ram they said was compatible actually is not. I no longer have the box and purchased this 4 days ago. Am I still able to return it even without the box?
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Unable to Process Order
Hello, I am new to shopping at Micro Center. I would like to ask why every time I try to check out, I enter the address and credit card information correctly, it says, "Your shopping cart has been cleared because we were unable to process the order. Please resubmit your order with another form of payment." I have uses this…
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I accidentally ordered 2 of the same item, can I get it removed?
I ordered 2 SSDs and was wondering if I could remove one of them from my reservation. My order has not been processed yet
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Purchase
I work for Chicago Public School , the number that we have on file is not working, however, you are listed as a vendor with CPS. We are interest in ordering desk tops for the school office and need information and prices
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Atari dual fight stick controller arrived damaged
I purchased Item 104281 online to be shipped to my house. I do not live near a microcenter. The product was shipped in the product packaging box only and not inside another box. This meant the product packaging was damaged easily due to shipping. The product packaging was also lacking in protection for the actual product…
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Lost receipt, placed order for in-store pickup as a guest, but I did not get a receipt?
As the title says, I placed an order online as a guest for in-store pickup but I did not get an order confirmation in my email and I failed to save/print out the order confirmation on the webpage. I have a $1 charge from micro center on my card statement, confirming I did place an order though. I'm not sure if I typed my…
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Order canceling
Hello, I was going to cancel my online order but I changed my mind and want to keep the order. Thank you!
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Double charged + cancel an order
I ordered a lian li pc 011 dynamic xl (white) and was just charged twice for $253.24. I need this resolved asap to release the hold on my funds. I only need the one dynamic xl white case. In addition, I need the order for the following item cancelled: 059204 LIANLI PC-O11D XL SLVR TG ATX The silver colored case order was a…
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Price adjustment
Purchased a monitor from you a couple weeks ago and Office Depot has it on sale for $30 less. What is policy on price adjustment/match’s?
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I like to cancel my online order
Hey I just placed an order of a Headset from online but now I notice that, the headset is wired but I need a wireless one. So I like to cancel my online order. Can anyone please tell me how can I do that?? my order id is# 11469998