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Are there wait times to enter the store?
Depending on the situation at your local store, you may experience wait-times to enter and shop. In accordance with COVID-19 recommendations, to eliminate crowds, lines and to adhere to social distancing, we are limiting the number of customers in the store at one time. If we have reached our customer limit, you will be…
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Is my reservation ready?
Our goal is to locate the item within 18 minutes and communicate via email. When your reservation is ready, you will receive a Reservation Ready email notifying you. If for some reason the product cannot be reserved, you will receive a cancellation email. Note: All emails come from csrs@microcenterorder.com. Please double…
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Are stores open?
Current store hours are displayed on our website. At the top of microcenter.com, there is a section labeled My Store. Click on Store Info right underneath and you can view the address and current hours for your location. You can also visit our webpage here and click on your local store for more information.…
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Is an item in stock?
Product availability is displayed on our website and is updated every 10 minutes to reflect current inventory for your local store. When you view the product page for an item, current stock should be listed right above the price. If you see 10+ IN STOCK, then there should be sufficient stock prior to your visit. If you see…
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What happens to the Protection plan?
What would happen to protection plan if I were to sell my 30 series card to my friend? Would they be able to use it?
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How to cancel an online order
I ordered a router but it won't arrive in time, how do I cancel it?
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got a voicemail today asking to call back their customer service number, but its closed?
i just got a voicemail asking to give them a call back about an order i placed a few days ago, im worried that my order is messed up now and i wont be getting my laptop in time for my move. i cant give them a call back because their number is closed on sundays, someone please help? what do i do?
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Receipt
Hi I recently bought a couple of items, but I lost my receipt. Can you mail it to me; I would really appreciate it.
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Did not get a receipt
Hello, today I just bought a LG 27GL850-B monitor and the cashier told me that I would receive it through email which I did not. Would it be possible to send the receipt to my email, because I think they may have made a mistake when writing my email.
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Cancel order
Hello. I recently bought something that has yet to be received. The status says it was already shipped, but the routing still says pending. It's already a few days late. I didn't think it would take this long so I would like to get my money back and buy somewhere else. My order number is 11216738. Can you cancel it even…
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How do I cancel my order?
Order #11261615 I dont see any option to cancel on my order page. Thanks
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Components in store
Hi this is not related to part picking but I was just wondering when the MicroCenter in Westbury will go back in stock because some of my components are out of stock
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How to schedule a partial return? - Two Thirds of my order delivered by FedEx was incorrect.
I purchased nine Individual Lian Li Uni Fan SL120 fans (3pack was not avaiable) and it was delivered to a wrong address by FedEx. FedEx found the order and redelivered it to my address 5 days later. I opened the box and found 9 Individual Lian Li Uni Fan SL120 fans in the box. The issue here is, there are three black Lian…
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Cancel Online Order
Hello,I placed an order for shipping but I would like to cancel it as the item I want is available in store now. Please let me know how I can do that. Thank you!
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3080 restock when?
Hi so when will you guys restock the 3080s rtx at the duluth georgia micro center
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Temporarily closed for deel cleaning?
When will the Dallas store be opening back up? right now it is closed for deep cleaning and that they would be opening back up later today but they didn't not say when. Can I get some information on that?
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How long will it take to get my computer or laptop serviced?
Depending on the volume of current repairs and part availability from manufacturers and vendors, this time can vary. While the diagnostic process can take from 24-48 hours, the service queue and time to bench can vary from location to location. We recommend bringing your desktop or laptop to your local service department…
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How to write a review for a product
For the Microcenter sweepstakes event this month, it says you have to write a review for a product and you will be entered, does that mean if your write multiple reviews you would have more chances?? Also, how do you write review?? I went to a Microcenter item I bought on the website, and I can’t seem to find the “write a…
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Online Order Cancellation
Hi I need to cancel my online order. It was just placed minutes ago.
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why was i charged for something i did not order?
my credit card was charged $63.89 and did not order anything
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Repair/Replace Possibly Defective CPU
I purchased an AMD Ryzen 3800x processor from the Marietta Micro Center earlier this year. I believe it was May. I did not open the box or use the product until July when I began building my PC. I do not think I have the receipt. I finished the PC about 2 weeks ago, and since have noticed the CPU temperature was running…
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Repair without receipt
We purchased an LG television in January of this year and now there is no picture on the TV. We do not have a receipt, but I have a reference number and proof of purchase from micro Center on my bank statement, it just does not specifically show what was purchased. Is there anyway Micro Center can look up our purchase…
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Any sales planned to compete on Prime Day?
My son and I are building a PC for his upcoming bday/Christmas. I plan to get most of the components during the upcoming Prime Days sales across multiple vendors. Micro Center is my go to store for PC parts but I haven't seen anything mentioned regarding any sales that week. I don't want to wait until black Friday because…
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Manufacturer warranty
So I just bought a powerspec laptop, and I was looking to install an SSD into the laptop, since the original hard drive is lacking. i saw a teardown of the laptop and theres a tray for a 2.5" drive. if i were to install a new SSD into that tray, and not change the NVME drive, would that void the warranty?
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Cancel an order.
Hello. I would like to cancel an order I just made. It's still pending. Thanks much!
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Hi I have a new desktop in mind to build (but I need it to be shipped to my location in Costa Rica)
Will you send me the necessary computer components to me in Costa Rica? Thanks! Dave
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need to cancel my online order
i ordered a case about 2 days ago but i dont need it and want to cancel the ordr
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Exchange/return
I bought a 5 3600xt bundle with an aorus motherboard when the cpu was on sale for $219.99, total for the bundle was $329.99. Now I check again the price went up for the total of $339.99. I want to exchange my board for the ROG one which is the same price as the aorus. Does the bundle I bought still apply if I want to…
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How to cancel my order
I ordered a case (order# 11154283) this morning and would like to cancel my order. I'm afraid that if I go through email it would be too late
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12 days to process order and 5 to 7 more to arrive is a little long for me
Would like to cancel my online order. Not sure why it would take 12 days to process, but that seems a little unreasonable. Given it's 5 to 7 days standard shipping. That might be something I missed in the ordering process or maybe it should be better explained. I noticed some other similar issues in the chat and I hope…