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Can I return a CPU without the box? The hold queue at my store is full so I can't talk to anyone.
Hello! I need to return a CPU, but I no longer have the box for it. I did buy the two year replacement plan on it though, so I would assume it would be good. I have the receipt. I'll also need to clean the thermal paste off of it.I'm just looking for some confirmation on if I'll be able to exchange it.
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Gaming Chair return policy
Hello, i have purchased a Inland gaming chair ($199) yesterday and built it. after using it for 4-5 hours, I have found that it doesn't not solve problem I had with my old chair (my butt goes numb after spending hours on it during WFH). What is the return policy on furniture? can I just bring the chair back assembled and…
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Receipt
Can I please get my past 2 receipts emailed to me.
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Ram sticks
On 6/25/2020 I purchased 2 ram sticks for my computer for all of that time I had no problems until about a week ago. Just today I found out that my problem was because of a ram stick by running memtest86 which when removing and then switching my ram that I had one faulty ram stick. I do not have the original packaging but…
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Exceptions to returns?
3080 release has officially exhausted me to the point where I’d rather just wait until I’m in a better place to build. I ordered my parts in bursts and all of them are past the return window, 2-3 days. Are there any exceptions to this? I don’t live very close, but would make this trip today if I can return these items.
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Canceling an order
How do I go about doing this? Tried calling customer support, was put on hold for 30 minutes and immediately hung up on upon someone picking up the phone.
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Why are employees saying that you can upgrade with the protection plans if its not true.
I recently upgraded my PC. Gutted my case and bought all new components. One of their selling points is that you can upgrade with the Protection Plan but as I've researched here, apparently that is false. I feel cheated honestly after paying over 500$ in protection plan costs based on that one selling point, especially…
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Cancel Order
I made an order early this morning and it was for the wrong case. I ordered the correct one and went to my orders to cancel the original order but didn't have any options through the website to do so? I also didn't have any order number generated yet so couldn't include that in the email. I just got the order number and…
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I need to cancel an online order quickly.
Good morning, last night I placed an order for the wrong store. I ordered at the Brooklyn location but it was supposed to be for the North Jersey location. I've tried for an hour to call you guys but there's no live person to talk to. Could you please cancel that order. Thanks. The order number is #11014668.
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Gaming X Trio 3080 at Tustin?
Will Tustin MC have the Gaming X Trio 3080 at launch?
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CUSTOM BUILD PC
I'd like to inquire about your services, specifically regarding the custom-built PCs:* Based on your website, what are the details of the 5 tier builds you offer? How much would the starting cost be if the components/parts were purchased from different shops (assembly only)? * I also saw that you have gift cards for Xbox…
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Please help me out
Hi, I came in store this past Sunday at the St.Louis Park, MN location to discussion a few ideas on Upgrading my Computer or building a whole new set up. I currently have a HP Pavilion p6-2133w that I bought a long time ago roughly 8-10 years. I've upgraded the Power Supply to a Dynex 520 Watt Atx and put in a EVGA GeForce…
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Customer service not helpful
I’ve talk to a representative about myself buying a faulty refurbished 2080 ti. I bought this graphics card within 90 days and a representative told me to go through EVGA or I can return the graphics card for a gift card for the same credit I bought the card. EVGA was not helping me out. So I called back and the reason…
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Can I trade in my CPU for store credit if I have a warranty on it?
I’ve been thinking of upgrading my cpu and was wondering if I could trade in my current one for store credit since I bought a warranty so I could have some money to upgrade.
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Stores similar to Micro Center
Are there other stores like Micro Center in the OC/San Diego region? I was told it would take 3 days for a MC tech to call me back. I may not be able to wait that long. Thanks.
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Cancel Order
Hello, I ordered a LG 34GN850, and would like to cancel my order. the order number is 10953034.
Would I receive a confirmation of a cancel if this goes through? Thanks !EDIT: Disregard, Talked to someone on live chat on cancel, Thanks !
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Cancel Order
I would like to cancel my order #: 10972826. This is scheduled to be shipped but I'm going to cancel this order and re-order for in-store pick-up.
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Cancel Order
Hello, I ordered an SSD and would like to cancel my order. It has not shipped yet and is in routed status. Order # is #10959110. I didnt realize it would take so long to ship and i found it locally at a cheaper price. Thanks
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Shortage on an online pick up
Good afternoon. On Saturday 9/5/2020 I placed an online order at the St.Louis Park store. I went in and picked up what I ordered. When I got home and started the build the SSD was not in the bag. I called on Saturday and was told someone from the store would make contact. Saturday goes by, so does Sunday and Monday with no…
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Cancelling an order
I need to cancel an order on a router that I order earlier today. The order number is 10963967.
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GPU Warranty/MicroCenter Extended Warranty
Greetings, I've purchased a high end GPU(2080 Ti) a couple of months ago for both work and entertainment purposes. As of a week ago I've had overheating issues, crashes and stability issues when handling design software rendering as well when running high end games etc. I know MicroCenter doesn't handle GPU repairs, so…
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Headset Exchange?
Hi, I bought a Red Dragon Zeus2 headset yesterday and noticed a dead zone in the right ear (I have to fiddle with it before the volume works). I understand that there is a no-refund policy on headsets right now due to covid-19 precautions, but the product is defective and I would like to get a replacement. What is the…
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Update on return policy for VR headsets
Hi, I was wondering if there is/will be an update to the return policy for VR headsets? I've been wanting to return my headset for some time now, it's been sitting in the box for probably a month.
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in stock discrepancy
Hi. I just reserved a laptop sku number: SKU:088443. I would like to purchase a second one and would like to find out if I will be able to pick up both or if the second one would need to be ordered in. Can you help me?
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Return Cable Without Packaging?
Hello, I recently purchased a Cat6 75ft ethernet cable and was hoping to return it for a shorter one. I think I may have accidentally thrown the packaging away (it was a plastic bag), so I was wondering if it is still possible to return it. I also unfortunately don't have the receipt. Thanks in advance and sorry for the…
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Price Adjustment
Good morning! I have a computer I purchased 15 days ago that has dropped from $2199 > $1999. Can I please get a price adjustment? Order # [removed for privacy]
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Cancel order
Hello, I placed an order in the past 30 minutes but was hoping to cancel. Order number 10936635. Thank you!
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Can I return something without the receipt?
I recently bought the RTX 2060 SUPER last weekend (Saturday). I just heard of the new 3000 series of NVIDIA graphics cards and went to see if I could return the 2060. When I couldn't find my receipt, I went to the live chat system. Whenever I was up, it would give me a prompt to reload but when I did, it would put me at…
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Cancel order
I need to make sure I cancelled order #10913847. It’s a duplicate
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Returning CPU and Motherboard
Hello, I've recently purchased these items and was wondering what the open box fee would be if I had lost the manuals/accessories within the box? Also, I've applied thermal paste on my cpu, would it still be eligible for return? Thanks in advance!
