i tried calling microcenter, but it doesn't pick up, that's all good. My Ryzen 2600x broke on me, and I bought an extended warranty on it. I have the original box and receipt. How would I go about returning this? Is it possible to check that it's still under warranty?
I ordered the wrong part for the Gaming PC I"m planning on building any chance I could swap it out?
I can't reach you on the phone and you stole my money and lied to me!I ordered 2 items that were IN STOCK when I ordered them. Now one of the items is still in stock but both of the items have been cancelled and I was told that they're both not in stock and I have to reorder... But you haven't given me my money back! And…
I bought a RX 590 graphic card with 2 years replacement plan about a year ago. It still working normally, but it is not powerful enough for current modern games. Could I return it and buy the other one better? It sounds not quite right, but when I buy this card, the seller said If I get the 2 years replacement plan, I…
Microcenter has the infrastructure for reviews, but there are almost none on the site (I have not seen any, though I have done a couple). I did a 5 star review on a power supply, and it's still hanging around, but the negative review I did for a USB drive got deleted and removed from the site. I'd like to post a negative…
Been having overheating and fan problems that started to cause some coil whine. Any chance of return or refund for an exchange, hopefully something from MSI or NVidia. Seems to be a common issue with Gigabyte cards. I've been referring to people to fix it but mine seems to be louder and more noticeable even at idle than…
If you need to work with a manager or store associate directly, we recommend that you visit your local store so you can speak with them in person. You may also email them at the email address listed on the business card they provided.
I know the coronavirus has wreaked havoc on supply lines and manufacturing and causing all kinds of shortages, including computer components. I also know you're all doing the best you can to re-stock items that are either out of or low in stock. What I'd like to know is how are the manufacturers doing? I'm aware many of…
I ordered an ROG Strix B450-I Motherboard this morning from the online store and received a confirmation email but the order number was listed as “?????????”. Can someone help?
hi, yes im coming from out of state and need to know if a visa debit card from home federal bank will be excepted...i have been on hold for over 45 mins and have a few very simple question...are all visa debit cards excepted and are the inventory shown online actually up to date..i dont want to drive for three hours just…
I’m having trouble putting it together lol. I’m looking for a pro to come over and finish it for me. With the corona virus stuff it will be hard but was wondering where I can go find the help I need.
We are all living through an interesting time. And I find myself in an interesting situation and needing some assistance please. I completed 2 orders for the same item (ASUS ZenWifi AX6000, black) twice Tuesday night / Wednesday morning (after a couple of hours the order did not show up in Order History and there was no…
I placed an order to be picked up in store and would like to know how long I have to wait for my confirmation and availability of my item.
I just ordered two 16gb sticks (32GB Total) from microcenter online, in edition to a new CPU / Mobo. Upon assembly I noticed the system was only recognizing 16gb. after a closer look i see they gave be two 8gb sticks (16gb total). . . really frustrating since I had to drive quite far, wait outside, wait longer inside, then…
I just placed an order for in-store pick up in Colorado on behalf of my boss, who lives in California, with her credit card. Is there any way to have her call and confirm the credit card/send a picture of her ID while I am in-store to confirm this purchase? Thank you in advance!
Order was for in-store pick up and will need to cancel to pick up at a closer store. Please let me know where I can post the order information.
Hello, I bought a CPU from the St. David’s PA location, and the part was dead. It is a Ryzen 5 2600x, and the thing doesn’t even work?! The motherboard says there’s a CPU debug, and I’ve done nothing but install the CPU correctly with its cooler. Can I return this item for a full refund, i’m very unsatisfied, all I did was…
Hi all, I’m in the looks of building my first gaming PC. I was wondering if anyone has knowledge on if the Tustin store is currently building PCs. Also, if some of the parts are purchased somewhere else can they still build it?
I bought 4 monitors last Friday, May 1st, installed for customer on Tuesday May 5th. One monitor will not power on and I can't get through on the phone to anyone at MicroCenter. What are my options? I'm 2 hours away in Tyler, TX
I've got a brand new but older model mini-itx motherboard that will support a Ryzen 3000 series with a firmware upgrade however I need an already-compatible CPU to temporarily stick use in order to do it, which I don't have. I'm tempted to just buy an Athlon 3000g since it should be compatible and is only $45, but that…
I received the incorrect product with an online order for pickup in-store (but paid for the correct product). How can I best fix the situation?
I brought my laptop in and someone called from the store (rockville, MD) can someone please contact me by email. I can't seem to get anyone on the phone. Thank you
I just received confirmation on a new line of credit with Micro Center and am picking up a reserve order this afternoon. It says I can use the line of credit without the card and will need 2 forms of ID for checkout. Id this the case or will I need anything else?
I will not be able to pick my laptop up until the day after it's scheduled to be held until - can I extend the hold time by one day?
Are open box motherboards are eligible for $20 off with the purchase of a processor? Also, can I get them serviced under the warranty, the same as if I bought a brand new sealed motherboard?
I purchased a new laptop on 04/25/2020, I was wondering if I have until 05/08 end of business day or 05/09 end of business day to return it?
How do I find out if theres a problem with my order or whats going on?
Realized item is missing pieces but don't have the box anymore
Pickup reservation was cancelled but the amount of the item was pulled when purchased. How do I go about getting a refund? Please advise.
My dad made an online reservation and he wants me to go pick it up for him. Is this possible if I have identification and a payment method?
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