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Customer service not helpful
I’ve talk to a representative about myself buying a faulty refurbished 2080 ti. I bought this graphics card within 90 days and a representative told me to go through EVGA or I can return the graphics card for a gift card for the same credit I bought the card. EVGA was not helping me out. So I called back and the reason…
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Can I trade in my CPU for store credit if I have a warranty on it?
I’ve been thinking of upgrading my cpu and was wondering if I could trade in my current one for store credit since I bought a warranty so I could have some money to upgrade.
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Stores similar to Micro Center
Are there other stores like Micro Center in the OC/San Diego region? I was told it would take 3 days for a MC tech to call me back. I may not be able to wait that long. Thanks.
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Cancel Order
Hello, I ordered a LG 34GN850, and would like to cancel my order. the order number is 10953034.
Would I receive a confirmation of a cancel if this goes through? Thanks !EDIT: Disregard, Talked to someone on live chat on cancel, Thanks !
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Cancel Order
I would like to cancel my order #: 10972826. This is scheduled to be shipped but I'm going to cancel this order and re-order for in-store pick-up.
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Cancel Order
Hello, I ordered an SSD and would like to cancel my order. It has not shipped yet and is in routed status. Order # is #10959110. I didnt realize it would take so long to ship and i found it locally at a cheaper price. Thanks
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Shortage on an online pick up
Good afternoon. On Saturday 9/5/2020 I placed an online order at the St.Louis Park store. I went in and picked up what I ordered. When I got home and started the build the SSD was not in the bag. I called on Saturday and was told someone from the store would make contact. Saturday goes by, so does Sunday and Monday with no…
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Cancelling an order
I need to cancel an order on a router that I order earlier today. The order number is 10963967.
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GPU Warranty/MicroCenter Extended Warranty
Greetings, I've purchased a high end GPU(2080 Ti) a couple of months ago for both work and entertainment purposes. As of a week ago I've had overheating issues, crashes and stability issues when handling design software rendering as well when running high end games etc. I know MicroCenter doesn't handle GPU repairs, so…
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Headset Exchange?
Hi, I bought a Red Dragon Zeus2 headset yesterday and noticed a dead zone in the right ear (I have to fiddle with it before the volume works). I understand that there is a no-refund policy on headsets right now due to covid-19 precautions, but the product is defective and I would like to get a replacement. What is the…
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Update on return policy for VR headsets
Hi, I was wondering if there is/will be an update to the return policy for VR headsets? I've been wanting to return my headset for some time now, it's been sitting in the box for probably a month.
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in stock discrepancy
Hi. I just reserved a laptop sku number: SKU:088443. I would like to purchase a second one and would like to find out if I will be able to pick up both or if the second one would need to be ordered in. Can you help me?
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Return Cable Without Packaging?
Hello, I recently purchased a Cat6 75ft ethernet cable and was hoping to return it for a shorter one. I think I may have accidentally thrown the packaging away (it was a plastic bag), so I was wondering if it is still possible to return it. I also unfortunately don't have the receipt. Thanks in advance and sorry for the…
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Price Adjustment
Good morning! I have a computer I purchased 15 days ago that has dropped from $2199 > $1999. Can I please get a price adjustment? Order # [removed for privacy]
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Cancel order
Hello, I placed an order in the past 30 minutes but was hoping to cancel. Order number 10936635. Thank you!
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Can I return something without the receipt?
I recently bought the RTX 2060 SUPER last weekend (Saturday). I just heard of the new 3000 series of NVIDIA graphics cards and went to see if I could return the 2060. When I couldn't find my receipt, I went to the live chat system. Whenever I was up, it would give me a prompt to reload but when I did, it would put me at…
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Cancel order
I need to make sure I cancelled order #10913847. It’s a duplicate
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Returning CPU and Motherboard
Hello, I've recently purchased these items and was wondering what the open box fee would be if I had lost the manuals/accessories within the box? Also, I've applied thermal paste on my cpu, would it still be eligible for return? Thanks in advance!
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So why ya blocking my email from the free drive give away..
SO tired to use the same email i use for this forum and for my online orders at microcenter.com for the free drive give away and i get .. We're having trouble registering this email address. Is there another you'd like to try? Not the first time i have had this issue with some companies because i use a rather aggressive…
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Change in store to shipping order
Hi, I placed an order but did not realize it was for in-store pickup. Can I update it to be shipped to my address on file?
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MC Credit Card
Thinking about getting a MC Card. How long does the 0% interest last for?
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Micro Center credit card
When applying to MC credit card, can I add an authorized user to the card?
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Cancelling an order
Why is it so difficult on this site? I would like to cancel my order of li liancool mesh case. Order Number »10900447
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Canceling Online Order?
Bought the wrong item and looking to cancel order #10797380, however I can't seem to figure out how let alone even see it in my order history.
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Question about return/exchanges
I want to return something and exchange it for something else. I was just wondering if I can exchange it for something else and pay the difference on my debit card, rather than refunding it and waiting 5 days for the full money to be given back. In other words, can I just return it for immediate store credit to be spent on…
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Arranging for a payment and pickup.
I live in California and have been looking everywhere for this product: https://www.microcenter.com/product/617587/lian-li-dk-05f-dual-eatx-tempered-glass-rgb-desk---black The Tustin store closest to me does not carry it. Micro Center does not ship this item, only pick up. I have found the item in stock in the store in…
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Changing shipping option
I ordered a monitor (order#: 10876400) and want to change the shipping from standard to 2 day delivery. Can I receive some help on how to do this?
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How do I add an order to my account?
I recently bought a laptop but checked out without an account. I made one after and I was wondering if I can add my order onto my account. Thank you.
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How to cancel order
Hello I ordered an item and I mean to do in store pick up and I accidentally picked ship to me and I just want to cancel it now and I’m not sure how to do it
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Need copy of receipt and warranty
I bought and received a Dell laptop from MicroCenter less that a month ago. I cannot find the receipt, warranty, or any other info that should have come with the computer. There is also no Windows 10 backup disk.
