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Exchange for Malfunctioning Part
Hello, I built a PC for my nephew back in December for Christmas and now the task manager is showing 100% Disk Utilization constantly. The computer is running extremely slow, and this just started happening three days ago. I contacted his father since I am out of state and could not help and I had him try a clean boot,…
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Online order pick up
I put in a order for several thing put in my card info and got charged 1 dollar now there is nothing on my profile saying anything about pick up times or anything
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FIXED
FIXED
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Returning a product to another store?
I live closer to the paterson store, but went to yonkers to make a purchase, the part isnt right for what I needed. Can I return it at the paterson store or does it have to go back to yonkers. alternatively can I return it online by shipping it to micro centers online return place thing. Thanks in advance :)
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More of a statement than question.
It is almost impossible to build and order a multi thousand dollar machine through email and text and chat, with nobody answering phones. Seems like business is there and should have more employees maybe. Crazy It is a very slow process, not sure how much longer I can take this.
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returning TP-Link router
I'm returning tp-link AC1200 wireless dual band router - what does ethernet RJ45 cable look like? color? Yellow? I want to make sure I have everything before I get to the store. thanks
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iphone
This discussion was created from comments split from: reservation.
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How can I get a repair status online?
Since all lines are busy, how can I get repair status online? I don't see where I can enter my repair order #. That would be handy.
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I want to know what is the status for my PC, i dropped of last week and no one called me
please for your respond [removed full name for privacy]
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Laptop screen repair
hey I bought a hp pavilion x360 from microcenter last year. The Warrenty i belive expired a few months ago, Unfortunately for me. It fell off of my desk and the screen shattered. I can still see everything on the screen, its just the glass that is broken, and I think because the screen shattered it won't let me use the…
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3d Printer Purchase
I purchased in-store a Creality Ender 3 Pro 3D printer about a week ago. Unit is currently online at a lower price, is it possible to get a price adjustment?
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Return
I purchased a Dell laptop 14 days ago and I want to return it. Can I still do so after 14 days?
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Can I have someone else bring in my PowerSpec PC for repair under the warranty?
Having trouble getting a response from customer support because of the crazy times we live in. I ordered a PowerSpec PC over a month ago (so outside return window) with at least one major issue: the GPU fans never spin up and eventually it seems to overheat and the screen goes black. Driver/BIOS/Windows reinstall didn't…
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iPad 7th gen 128gb price match
I’ll like to know if I can get a price match for the iPad 7th gen 128gb space gray?
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Hours
What are the hours for the Westmont, IL location today ?
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Price Matching
Hi, I bought an IPad Pro 2020 less than two weeks ago and just found out Apple has started their student discount deal which includes free AirPods upon purchase. I was wondering if you guys could do some kind of price match, as they also offer an upgrade to the AirPods Pro for just $90. Otherwise, could I return the iPad…
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online order reservation has gone to ???
Once upon a time, I had the ability to do online orders to pay in the store. I do understand someone adding a verification method of some sort because of people gaming the system and reserving things but never picking it up. Now, I am unable to even reserve with a credit card. Error: "The Credit Card Information entered…
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credit card payment option
Although I am buying a product in person, is it possible for another person that is outside to pay for the product using their credit card through a confirmation in a phone call? Sorry if the question has confusing wording.
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Order pickup
I ordered a laptop and want to have my office tech pick it up. How can I pay ahead of time with my corporate CC so that he can just bring the receipt and pick it up. I am in MD and he is in VA near the store. Tried to call the store but cannot get anyone on the phone.
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Is Microcenter on Elston Open?
If a store is abnormally closed like the one on Elston it would be nice if you could provide some status plastered everywhere on your web site with a link to info as to when that store will open or if it finally reopened so I don't make a special trip over there and find it's still closed. Calling into that phone tree is…
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May I purchase something in store and ask you guys to then ship it to me?
Serious question: I'd like to go into one of your stores while on a business trip, buy something, or a few things, and have them shipped to my home rather than lug them around for the rest of the trip. I've no problem paying the shipping charge. Are you able to offer this service?
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TV return policy
Is a tv Under a 30 day return policy
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Customer Service?
I was trying to confirm my reservation today and was on hold for 20 minutes, finally hung up because I was at work. The last time I had a reservation I came to pick up & nothing was there waiting for me (within time frame given in email). An associate then tried to shop the order with me & you were out of parts. Two weeks…
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Unacceptable- Unable to contact Denver store by phone during business hours
Does this company want my money? I have some questions about my order that I need to speak to a live person about, yet when I call the Denver store during their business hours, I get the same phone message that the hold queue is full, and my call cannot be answered. Never ever seen a retailer act like this before. Really…
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2 year Replacement plan warranty on headphones
Hi, I bought Asus Cerberus headphones in 2019, and a 2 year replacement plan with them. One of the sides just stopped working on me. Can I bring them to microcenter to cash the warranty and buy some new headphones?
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Return
Hi, On Sunday 6/14 I ordered an ipad 7 and surface go 2 and picked them up on monday 6/15 for my company. I started setting them up and was told that they would not work. So, I factory reset them and put them back in the boxes with their packaging. Is it possible to still return these?
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Possible Return
I purchased 4 laptops for my client back on 5/22, but just found out that we don't need the 4th laptop. I've cut the tape on the box with the intention to open and setup when we found out it wasn't needed. So, this laptop hasn't been removed from the box at all.My client wants to know if there's anyway this laptop can be…
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Cancel an order
I need help canceling an online order asap
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Custom PC Build diagnosis at Flushing Microcenter unreliable
So I have a custom build (Ryzen 5 1600, GTX 1060, X370 Prime Pro) that is struggling and stuttering across the whole system. The problem is that nothing on any software diagnostic or hardware diagnostic indicated any issue (reinstalled windows, memtest, disk check, GPU benchmark etc) so it was especially frustrating as you…
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Tustin: huge wait to get in still?
Is there still a long wait time to get into the store?