Hi I recently made a purchase, and have unable to get in contact with anyone. Is there anyone here who can help? I was told to contact the store within 30 days to purchase it, I am trying to do that.
This discussion was created from comments split from: COVID-19 & Micro Center Frequently Asked Questions.
The Coronavirus response page states that, "On Tuesdays, the first hour before regular store opening will be dedicated for customers over 60 years old and those defined by the CDC as vulnerable or at risk." Is this implying that the time set aside for those of us who are deemed to be high-risk for serious illness is at…
Hi, thanks for working so hard. I made a reservation on Saturday and it's still not done. Understandable of course. But two of the items I purchased are now out of stock at the Dallas location I reserved it at. Is this going to affect the order being complete at all?
Hello, I placed an order for pick up on Sunday and yet to hear back if my order is ready. This is very time sensitive for me since I need this item for a work project. If this item is not available or not ready I have no choice of canceling it and going to BestBuy for same day pick up. Is there anyone that can look into…
Hi there, I placed a reservation a day ago but I think my brother put the wrong email that we have no access too. I wanted to check up on my order but every time I call the store they just say it's full. I tried the online chat but after about 10-15 minutes if waiting the chat closed. Am I able to go to the store to ask…
can I pick up and order not in my name. the person who ordered cant pick it up. Or are you offering courier delivery?
buying all parts in microcenter, how much do they charge to buiild it for you?
All of the components I need are in Westmont-Illinois except for one. It is at the Chicago-Illinois location. Is it possible to have it sent to Westmont so that I only need to go to a single location? Westmont is significantly closer to me than the Chicago location.
Hello, I have purchase an iPad Pro from the MicroCenter store in Chicago and I been wanting to exchange it for the newer model. I have tried calling the store but I couldn't get through. I unfortunately had to relocate to parents house in southern illinois because of shelter in place order. I read on the microcenter online…
Hi, I live in Jersey City and wanted to order around 10-12 parts for a build. I would like all the parts delivered to me in one go with a signature provided for sign off. Is this possible? Thanks
I ordered a few items earlier in this week to be shipped to my home. Today, one of the items were cancelled due to low stock, but it is available in my local store. Is there a way to cancel my online order so I can go and get everything at the store
I see that Micro-Center is not allowing cash payment right now. Will they allow me to split payment between two cards at checkout?
I know things are tough and everyone is trying to do the best they can. But shame on you Micro Center for how you treated me today. I placed an order online for your Dallas store. Received and email saying it was ready. Drove 45 minutes to the store so your security guard at the door could turn me away because I had not…
I would like to cancel an online order but the chat is all sorts of buggy. Is there a way to do this by myself?
Will I be able to return an item during this lockdown? Some stores like meijer refuse to accept returns due to this COVID-19.
I recently purchased the G Pro Wireless and just realized that the left click is defected with double clicking even when left click is held pressed down. Is it possible to exchange or replace it for another one?
I applied for and got a Microcenter credit account yesterday, and THEN found out that you can't use it online, making preordering for pickup somewhat difficult. Would it be possible for to pre-order ("reserve" as they put it on the web site) what I want to purchase using another payment card, but then when I get there,…
Absolutely. Just please remember payment for in-store pickup items is accepted at the store only. If a friend or family member is picking up your order, they will need to have their own form of payment.
We can help with that! Please contact us via chat or text and we can work with you to get you gaming in no time!
This discussion was created from comments split from: Can I speak with a Manager or Sales Associate in the store?.
If you are a Micro Center Insider, you can locate a copy of all your purchases under your account. If you are not a Micro Center Insider or still having trouble locating your purchase, please contact us via chat or text and we will be happy to assist you.
I'd like to return a monitor I purchased. The 30 day return period will soon end. Unfortunately, I can't get in the store, it's too busy. I can't even get in by phone. I expect to return this monitor and purchase a better one from your web site. Please tell me how I might return this within the 30 day period to my local…
Hi, I bought a 3D Printer and now after 6 days it keeps saying Error: Change Filament. Do I need to disassemble the unit to return it Steffen
My parents found a desktop computer they want and ask if I can order it for them online and pick it up for them. I see options to reserve items but not to pay for it online. Is that option available?
Not sure what's wrong with your computer? That's OK! Most customers just notice performance issues but aren't sure what's causing it. We can conduct a detailed hardware and software diagnostic in the store to identify the problem. We're an OEM Authorized Service Provider for Apple, Dell, HP, Lenovo, Acer, ASUS, MSI, and…
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Looking to get your computer upgraded at Micro Center? Yes, we do offer this service! Our store service teams can provide upgrade services for your laptop or desktop system whether it is a Windows or Mac OS based computer. Upgrade services will vary by device and what you're looking to get done. Please check out the…
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