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Refurbished being sold as Open-Box
I just purchased a computer listed as Open-Box on the Microcenter of Westbury website. Unfortunately, I received a used computer that was used as floor model deduced by the stickers that were removed leaving the glue behind on the front panel. Not to mention the various scratches and wear and tear (dents), including the…
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Bought my PC as a custom build need to return cpu and motherboard but can't find socket Cover in the
I bought my PC as a custom build computer and need to return the CPU and Motherboard as I am going to down grade but the service tech who built my PC did not put my CPU socket Cover in the boxes returned to me is there anything the store can do?
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Online Pickup Order Problems Twice in a Row
Two days ago I put in an order for some parts. All of them showed in stock. However, when my order was ready to pickup the e-mail said the motherboard in question was not available. I doubled checked online and it showed 1 in stock. So I called the store (Dallas) and waited on hold for 35 minutes. They told me yes it…
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do you have an indoor lap tp support
Need to bring in my computer to be fixed.
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Pc build
hello, i live in north Africa and i see how much your service and offer is good. may i ask if i can order from here a gaming pc ? and thanks .
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Who Thinks some stores are using Human Malware to drop the ball?
am thinking that if I call the local Microcenter to ask a simple question and get told at 10am that all customer hold lines are full someone isn't doing their job and I will have little to no choice but to go looking else ware to do business I live over 2 hours away from my local store and need questions answered before…
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open today?
open today?
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Cancel an in-store pickup order
I just made an order and I need to cancel it. How do I do that?
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Stock availability / Store hours (Tustin)
- Store hours for Tustin on July 3, 4. Is the Store closed on July 4? Mini ITX Motherboard availability - Gigabyte Z490I AORUS ULTRA Mini ITX LGA1200 Motherboard PC Case Availability- NZXT 210i If not currently available, is there a scheduled stock update?
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GPU Question
So I was building my 1st PC in about march and april of 2020, I ended up buying the rx 5700 at the time of building. Unfortunately it has not performed as expected and I figured waiting for some updates from AMD would fix the issue but it has not. I was wondering if I would be able to exchange for a more expensive card…
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is there a problem with my online order?
I placed an online order and have yet to receive online email reservation confirmation of my order. my order number is 10448219. it was placed at 11:49 am today. is there a problem with my order.
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About making a purchase in person
When might I be able to drive to Paterson NJ to make a purchase of a new notebook computer in the store? I am interested in a Microsoft Surface Pro and would need all of the current information on my Acer notebook transferred. Help me know how to plan for this. I live in NYC, but am supposed to move out of the country in…
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Refurbished LG OLED TV
Hi. Purchased a 55” LG oled (refurbished) from Fairfax store. Out of the box the tv has what looks like a knife cut in the screen. There are no others in stock so I can’t exchange. What do you recommend? Can a substitution be made?
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Online Pickup Question
So I just recently placed a hold on a bunch of parts for a PC I plan on building for in store pickup. After I placed the order, I noticed that there was actually a motherboard on the site that I thought would work better and put that on hold as well but I now realize that I want to stick with the original choice. Can I…
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Refund or Store Credit?
Hello, I recently purchased an Acer Laptop and 2 weeks later I see the same laptop for $100 less than I paid. I'm sure I can return the laptop based on your policy, but I wanted to see the possibility of getting a refund or credit for the difference instead of returning and buying new one. My order # is [removed for…
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Returns
So about a month and some change ago I bought the parts to build a new computer. I've been building PCs for quite a few years and knew exactly what I wanted. I got the Ryzen 5 3600 for my new build and since I had a Ryzen 3 1200 laying around from building my ex girlfriends pc and needing that pesky bios update on a x470…
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Computer Repair
I need to have someone look at my 5 year old custom built computer. It is lagging bad and completely freezes up the computer when I try to launch a game. I was just wondering if the store is open for me to talk with someone and get it looked at that day, or if it is only open for me to drop off the computer and pick it up…
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Refurbished 65" TV - first time plugin, 30% of the screen is dead!
Hello, a couple weeks ago I got one of those TCL 6 series 65" screens, and I just got around to trying it out yesterday. To my surprise and dismay, while the physical screen looked undamaged, it was clearly dropped during the refurbishing/restocking process at some point. The Microcenter return policy doesn't say much…
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can i go into a store and get a custom pc built?
I am going to micro center in brentwood Missouri monday and was wondering if i could still get a custom pc built.
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$1 Holds
I have 5 holds from Micro Center for 5 reservations, 4 of which were canceled. I read somewhere on the forums that it would take 3 days for them to be refunded, but it has been beyond that window, the earliest one being exactly 6 days from today and the latest one being 3. I just want to know when I'll get my money…
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Why did Micro Center Sell my parts
My buddy went to Micro Center to buy his first gaming PC. We picked out all the parts and went to checkout. As he was checking out his card got declined because of the bank thinking it was fraud. The employees told him they could hold it until Monday when his bank opens in order to complete the purchase. He goes back on…
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Extension warranty
Without going to the store, how do I find out if my product is under extension warranty or not?
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Exchange for Malfunctioning Part
Hello, I built a PC for my nephew back in December for Christmas and now the task manager is showing 100% Disk Utilization constantly. The computer is running extremely slow, and this just started happening three days ago. I contacted his father since I am out of state and could not help and I had him try a clean boot,…
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Online order pick up
I put in a order for several thing put in my card info and got charged 1 dollar now there is nothing on my profile saying anything about pick up times or anything
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FIXED
FIXED
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Returning a product to another store?
I live closer to the paterson store, but went to yonkers to make a purchase, the part isnt right for what I needed. Can I return it at the paterson store or does it have to go back to yonkers. alternatively can I return it online by shipping it to micro centers online return place thing. Thanks in advance :)
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More of a statement than question.
It is almost impossible to build and order a multi thousand dollar machine through email and text and chat, with nobody answering phones. Seems like business is there and should have more employees maybe. Crazy It is a very slow process, not sure how much longer I can take this.
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returning TP-Link router
I'm returning tp-link AC1200 wireless dual band router - what does ethernet RJ45 cable look like? color? Yellow? I want to make sure I have everything before I get to the store. thanks
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iphone
This discussion was created from comments split from: reservation.
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How can I get a repair status online?
Since all lines are busy, how can I get repair status online? I don't see where I can enter my repair order #. That would be handy.
