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Really bad experience, my order cancelled after I was told I could pick it up
I ordered the components for a computer build last week and received and email Friday saying that they were in stock and ready to pick up in Tustin. I had to order the CPU elsewhere because it was out of stock but all other parts showed up as being in stock and had planned to bring the CPU in this morning to complete the…
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Returns
I bought a RX 570 in December will I be able to return it?
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is Brentwood open?
I'll make this brief I called microcenter and the automated message directed me here and they said something about a wait list and I dont wanna drive 50 miles round trip till i know for certain its open. thanks and stay safe -Mike, stl
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Return Question - Can I return this?
Last weekend I bought all the parts for a complete build. (cpu, mobo, ram, ssd, case,tower heatsink, 3dcard, and some led RGB strips) I finally got a chance to put the build together Friday. I spent all weekend trying to get it to boot with D.O.C.P. profile loaded. I even returned the memory I had originally bought and…
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Store credit instead of refund.
Could you just give me store credit instead of a refund to my credit card? The store has already received the money and the refund is nowhere in sight and I'm afraid that it might be too late when it does arrive since I have reserved a laptop.
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Order Cancelled with no notification or refund?!
My order for a mobo was cancelled. I received no notification and have not received a refund. What gives? This is the worst customer service I have ever experienced. I tried calling their customer service line and I get hing up on every time. Can I get some kind of help?
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How do I get a hard copy of a sales receipt from 02/09/2020 , Brentwood MO ?
help they are not answering their phone...….
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Headset return
I bought a headset about a week ago from the Parkville MD store and am unsatisfied with it. I would like to exchange it for a different one, but the COVID19 return policy does not allow for returning headsets. Will the return window be extended? Can I still return the headset now anyway? I feel like they could just accept…
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Please Cancel Reservation
I have 2 pending reservations because I inadvertently ordered the wrong Ipad Pro the first time. Please cancel Reservation number [removed]. I will pick up the other the order in the second reservation. Thank you.
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Why was I charged $1.00 to reserve items???? A long time MC customer.
Hello community, I have been reserving items at MC for pickup for about 2 years approx. Usually I would walk in and buy. Anyways, did they change policies where now they charge you $1.00 to reserve? What and when was this implemented? This is crazy. Can someone clarify this matter please? I know its just a $1.00 but still.
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Return
I have a evga 2070 I'd like to exchange for the ultra version. Do y'all need to refund the full price or can I just get store credit and pay the difference. Also if the anti static bag is missing would I still be able to return my gpu?
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How can I schedule time to get laptop maintenence?
My HP Spectre x360 recently died on me and I was wondering if/when I could come in to get it looked at.
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How do I make a reservation at the Towson Maryland store to make a purchase or by phone
Please let me know
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Friend Picking Up Online Order
I placed an order online, but need my friend to pick it up. It said in an email that the person picking it up needs a form of payment. Can I not pay over the phone and have my friend pick it up? If not, then I can have her pay for it, but it's under my name. Would you still allow her to pick it up? I tried calling, but it…
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Microcenter Westbury able to build tier 3?
Hi, I recently bought all of the parts necessary for a tier 3 build. Would Microcenter Westbury be able to assemble it? Also, how would I address any cable management requests I have to the person building? Thanks in advance.
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Attention: Do not post your personal information!
This is a quick PSA for all our users: Do not post your personal information on Community! This is a public forum. While there are many Micro Center employees or Micro Center users posting here and responding to your questions, anything you post can be seen by anybody else on the page. For the sake of your privacy, please…
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Repair Order
Regarding Mayfield Hts repair order RP2005210099 from 5/21: Andrew called to say that a factory reset is needed. I am now told that data under one of the user names has NOT been backed up. Please call me asap on this issue
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On Line Reservation
Yesterday I reserved a computer on line. At the time it showed one in stock. Today I received an email saying that my order was cancelled. However when I look on line it shows one in stock. I live about one hundred miles from the store and don't want to drive that distance if there is none in stock. I cannot reach the…
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Order placed 4 days ago still processing
I ordered a monitor on the 23rd and still haven't received any confirmation or anything. Is this a normal delay? My order number is 10157117
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What is the status of my computer?
I dropped off my Mac on Friday 5/15 at the Micro Center in St. Louis Park, MN. I was told I'd have a repair estimate in 3-5 business days. It's been more than 5 business days, and I still haven't heard anything. I can't reach the store because I'm unable to leave a voicemail message. Can someone please look into this for…
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Another instore Repair
Yesterday 5/19 I took my computer to my MicroCenter in St David’s PA, paid 40$ for my build to be fixed. Worked fine when I got home, played some games, shut down my computer. Later last night I went to hop back on again, but the same problem has occurred (my motherboards light will turn on, but mouse, keyboard, and…
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Online Reservation
Should I be receiving an email to come pick up my items or should I just come in?
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In Store Repair Status...
I dropped off my daughter's MacBook for a diagnosis of display issues. They said they would have a repair quote to me yesterday (5/20) or earlier. I have not heard from the MicroCenter Duluth GA repair center and when I call, nobody picks up and the "wait" is past capacity. Please have them contact me with a repair…
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Return, lost receipt
I bought a few things ca MC Cambridge MA last week and I would like to return the computer case, problem is I've lost the receipt. Can I still show up at the store and return it? I have the credit card that I used to make the purchase.
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Credit Card Offers
Where can i find information regarding availability of 0% financing
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Computer Purchased online is not the computer I received. Mouse Damaged.
Yesterday I purchased the computer below: https://www.microcenter.com/product/616288/dell-optiplex-7010-desktop-computer-(refurbished) In the picture it shows a full tower computer which is one of the reasons why I purchased it. When I brought it home and opened the box, I found that the computer is a half tower / form…
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Place Order online from store inventory
I would like to buy an ASUS router that you have in store but not available online. Could I buy it and pay to have it shipped here (Texas)? Thank you.
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Can I cancel my online order
hi i messed up and ordered the wrong item, would i be able to get my order that i place on may 22nd cancelled and not charged, my order number is [removed for privacy]
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MicroCenter Card
I misplaced my card and want to build a new pc, can I purchase the parts using my ssn to use my microcenter credit card?
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Exchanging Products
So I have bought motherboard, but could I exchange it in a different Microcenter for a different motherboard. Microcenter from Flushing, to the one in Brooklyn.
