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Why are there no reviews?
Microcenter has the infrastructure for reviews, but there are almost none on the site (I have not seen any, though I have done a couple). I did a 5 star review on a power supply, and it's still hanging around, but the negative review I did for a USB drive got deleted and removed from the site. I'd like to post a negative…
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Reserved Items.
Yesterday at about 2AM I made a reservation for a PowerColor 5700 at the Tustin MicroCenter. Today I received an email letting me know the item was not in stock anymore. All of yesterday I tried to contact the store through phone and live chat. This is a really disappointing first experience. I wish I would’ve known that I…
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Warranty/Return on RYZEN 5 2600X, How to do it?
i tried calling microcenter, but it doesn't pick up, that's all good. My Ryzen 2600x broke on me, and I bought an extended warranty on it. I have the original box and receipt. How would I go about returning this? Is it possible to check that it's still under warranty?
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Order Help, Would some kind soul help me with an Online Reserve order?
I ordered the wrong part for the Gaming PC I"m planning on building any chance I could swap it out?
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Customer Support HELP!
I can't reach you on the phone and you stole my money and lied to me!I ordered 2 items that were IN STOCK when I ordered them. Now one of the items is still in stock but both of the items have been cancelled and I was told that they're both not in stock and I have to reorder... But you haven't given me my money back! And…
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Could you return a GPU that have 2 years replacement plan to buy another one better?
I bought a RX 590 graphic card with 2 years replacement plan about a year ago. It still working normally, but it is not powerful enough for current modern games. Could I return it and buy the other one better? It sounds not quite right, but when I buy this card, the seller said If I get the 2 years replacement plan, I…
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Why are there no reviews?
Microcenter has the infrastructure for reviews, but there are almost none on the site (I have not seen any, though I have done a couple). I did a 5 star review on a power supply, and it's still hanging around, but the negative review I did for a USB drive got deleted and removed from the site. I'd like to post a negative…
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Gigabyte RTX 2060 Super OC rev.2
Been having overheating and fan problems that started to cause some coil whine. Any chance of return or refund for an exchange, hopefully something from MSI or NVidia. Seems to be a common issue with Gigabyte cards. I've been referring to people to fix it but mine seems to be louder and more noticeable even at idle than…
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Can I speak with a Manager or Sales Associate in the store?
If you need to work with a manager or store associate directly, we recommend that you visit your local store so you can speak with them in person. You may also email them at the email address listed on the business card they provided.
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Restocking items
I know the coronavirus has wreaked havoc on supply lines and manufacturing and causing all kinds of shortages, including computer components. I also know you're all doing the best you can to re-stock items that are either out of or low in stock. What I'd like to know is how are the manufacturers doing? I'm aware many of…
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Order Confirmation Email No Order Number
I ordered an ROG Strix B450-I Motherboard this morning from the online store and received a confirmation email but the order number was listed as “?????????”. Can someone help?
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HELP
hi, yes im coming from out of state and need to know if a visa debit card from home federal bank will be excepted...i have been on hold for over 45 mins and have a few very simple question...are all visa debit cards excepted and are the inventory shown online actually up to date..i dont want to drive for three hours just…
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Where can I get help in putting my PC together?
I’m having trouble putting it together lol. I’m looking for a pro to come over and finish it for me. With the corona virus stuff it will be hard but was wondering where I can go find the help I need.
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Need Assistance Cancelling Online Order
We are all living through an interesting time. And I find myself in an interesting situation and needing some assistance please. I completed 2 orders for the same item (ASUS ZenWifi AX6000, black) twice Tuesday night / Wednesday morning (after a couple of hours the order did not show up in Order History and there was no…
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Online Pickup
I placed an order to be picked up in store and would like to know how long I have to wait for my confirmation and availability of my item.
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Online Order Was Given Wrong Item
I just ordered two 16gb sticks (32GB Total) from microcenter online, in edition to a new CPU / Mobo. Upon assembly I noticed the system was only recognizing 16gb. after a closer look i see they gave be two 8gb sticks (16gb total). . . really frustrating since I had to drive quite far, wait outside, wait longer inside, then…
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Having someone confirm over the phone credit card for in-store pick up.
I just placed an order for in-store pick up in Colorado on behalf of my boss, who lives in California, with her credit card. Is there any way to have her call and confirm the credit card/send a picture of her ID while I am in-store to confirm this purchase? Thank you in advance!
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Can I please have assistance cancelling an order?
Order was for in-store pick up and will need to cancel to pick up at a closer store. Please let me know where I can post the order information.
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Return/Refund
Hello, I bought a CPU from the St. David’s PA location, and the part was dead. It is a Ryzen 5 2600x, and the thing doesn’t even work?! The motherboard says there’s a CPU debug, and I’ve done nothing but install the CPU correctly with its cooler. Can I return this item for a full refund, i’m very unsatisfied, all I did was…
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Building in store
Hi all, I’m in the looks of building my first gaming PC. I was wondering if anyone has knowledge on if the Tustin store is currently building PCs. Also, if some of the parts are purchased somewhere else can they still build it?
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New monitor will not power on - return
I bought 4 monitors last Friday, May 1st, installed for customer on Tuesday May 5th. One monitor will not power on and I can't get through on the phone to anyone at MicroCenter. What are my options? I'm 2 hours away in Tyler, TX
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Loaner CPU from tech support or buy a cheap CPU to throw away.
I've got a brand new but older model mini-itx motherboard that will support a Ryzen 3000 series with a firmware upgrade however I need an already-compatible CPU to temporarily stick use in order to do it, which I don't have. I'm tempted to just buy an Athlon 3000g since it should be compatible and is only $45, but that…
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Received incorrect product
I received the incorrect product with an online order for pickup in-store (but paid for the correct product). How can I best fix the situation?
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Pick up
I brought my laptop in and someone called from the store (rockville, MD) can someone please contact me by email. I can't seem to get anyone on the phone. Thank you
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new line of credit no card yet?
I just received confirmation on a new line of credit with Micro Center and am picking up a reserve order this afternoon. It says I can use the line of credit without the card and will need 2 forms of ID for checkout. Id this the case or will I need anything else?
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Need one more day on laptop being held
I will not be able to pick my laptop up until the day after it's scheduled to be held until - can I extend the hold time by one day?
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Open box motherboards
Are open box motherboards are eligible for $20 off with the purchase of a processor? Also, can I get them serviced under the warranty, the same as if I bought a brand new sealed motherboard?
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Return Policy for a new laptop?
I purchased a new laptop on 04/25/2020, I was wondering if I have until 05/08 end of business day or 05/09 end of business day to return it?
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I ordered a computer from the Web Store 9 days ago but still no confirmation email
How do I find out if theres a problem with my order or whats going on?
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Can i return items without original box?
Realized item is missing pieces but don't have the box anymore
