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Return/Refund
Hello, I bought a CPU from the St. David’s PA location, and the part was dead. It is a Ryzen 5 2600x, and the thing doesn’t even work?! The motherboard says there’s a CPU debug, and I’ve done nothing but install the CPU correctly with its cooler. Can I return this item for a full refund, i’m very unsatisfied, all I did was…
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Building in store
Hi all, I’m in the looks of building my first gaming PC. I was wondering if anyone has knowledge on if the Tustin store is currently building PCs. Also, if some of the parts are purchased somewhere else can they still build it?
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New monitor will not power on - return
I bought 4 monitors last Friday, May 1st, installed for customer on Tuesday May 5th. One monitor will not power on and I can't get through on the phone to anyone at MicroCenter. What are my options? I'm 2 hours away in Tyler, TX
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Loaner CPU from tech support or buy a cheap CPU to throw away.
I've got a brand new but older model mini-itx motherboard that will support a Ryzen 3000 series with a firmware upgrade however I need an already-compatible CPU to temporarily stick use in order to do it, which I don't have. I'm tempted to just buy an Athlon 3000g since it should be compatible and is only $45, but that…
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Received incorrect product
I received the incorrect product with an online order for pickup in-store (but paid for the correct product). How can I best fix the situation?
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Pick up
I brought my laptop in and someone called from the store (rockville, MD) can someone please contact me by email. I can't seem to get anyone on the phone. Thank you
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new line of credit no card yet?
I just received confirmation on a new line of credit with Micro Center and am picking up a reserve order this afternoon. It says I can use the line of credit without the card and will need 2 forms of ID for checkout. Id this the case or will I need anything else?
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Need one more day on laptop being held
I will not be able to pick my laptop up until the day after it's scheduled to be held until - can I extend the hold time by one day?
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Open box motherboards
Are open box motherboards are eligible for $20 off with the purchase of a processor? Also, can I get them serviced under the warranty, the same as if I bought a brand new sealed motherboard?
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Return Policy for a new laptop?
I purchased a new laptop on 04/25/2020, I was wondering if I have until 05/08 end of business day or 05/09 end of business day to return it?
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I ordered a computer from the Web Store 9 days ago but still no confirmation email
How do I find out if theres a problem with my order or whats going on?
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Can i return items without original box?
Realized item is missing pieces but don't have the box anymore
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Pickup reservation cancelled
Pickup reservation was cancelled but the amount of the item was pulled when purchased. How do I go about getting a refund? Please advise.
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Is it possible to pick up a relative's reservation for them
My dad made an online reservation and he wants me to go pick it up for him. Is this possible if I have identification and a payment method?
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Warranty Return
We purchased parts to build a PC and the case fans have broken connectors. We have already started the build and want to exchange only the fans under warranty. How would we do this? We only noticed the bad connectors when we attempted to plug the fans into the fan hub, and really don't want to disassemble everything we've…
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can i replace an out of stock order?
I wanted to know if i can replace an item that went out of stock during purchasing online
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Cancelling an Order?
I had made an order (May 4th) for an AOC CQ32G1. I had previously attempted to purchase the same item on Saturday the 2nd, but didn't see a confirmation email right away and wasn't sure if the order went through or not. After placing the most current order for the same monitor, I found the confirmation email I had been…
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Do you accept Virtual Credit Cards?
I have 2 questions. 1. Do you accept virtual credit cards at the store? I received a pre-paid card as part of a rebate program. 2. Can I split the payment with another card since the Virtual card won't have enough to cover my entire purchase?
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online order
I ordered some parts last night and I did not get a confirmation email, and the transaction did not hit my bank. I need these parts TODAY and my associate was going to be picking them up today for me but I have nothing to give him to show for the transaction. I have been calling the store all day and it just keeps cutting…
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Will you repair a laptop under its Lenovo warranty?
I believe that my Lenovo laptop needs its wifi adapter replaced. Will you do this under its warranty? If so I assume I can bring it in. About how long does it take to repair?
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hoping to exchange a CPU and A motherboard.
Looking to return a CPU and Motherboard to Mircrocenter today. I set the computer up and it would not post. I went in to ask them to take a look at the parts and they wanted a $200.00 building fee. I decided to skip all that and just exchange the parts. Will there be a problem?
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Returns
Can you return a product to a different microcenter location or does it have to be the one you purchased the item at?
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PC Parts
Will I be able to buy every single pc part (video card, ram, etc) or is there a limit for purchasing parts because I'm building my first pc!
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Building in store during coronavirus shutdown
Hi. I want to order a custom pc and was wondering if it can be built in store like usual.
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Cancel a recent online Order
Can I send the info here to cancel?
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Remove Item from Pickup Order
I just put in an order for in-store pickup, and I realized that either I screwed up and double-ordered an item, or the system screwed up and caused a double-order on the item. I only need one of this item. Do I need to contact support to modify my order, or can I just take care of it when I go to pickup?
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Ship To Another Location
There is a product that I want but its located at another store in Chicago. Can you Have that Store ship it to the Michigan location that I could pick it up from?
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Cancel order
Hi, if there’s any admin or anyone who can help me online, can you please cancel my order. I chose delivery without knowing that it would take a week to ship and there’s 7 of the item in stock at my local Micro Center. Order number 9965534.
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Why haven't I gotten my email?
I ordered for same day pickup yesterday. I haven't gotten my pickup email. My account has been charged $1 not the amount I ordered. Tried calling the store for 3 days. VM says que is full at all times. Help.
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Should I do it myself?
Hi there. I'm looking to replace my hard drive with a SATA ssd, and upgrade memory on my laptop. Is this something most people can do themselves? If not, how much would it cost for me to bring it to your service department and have you guys do it? Thanks so much :) J
