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Repair Order
Regarding Mayfield Hts repair order RP2005210099 from 5/21: Andrew called to say that a factory reset is needed. I am now told that data under one of the user names has NOT been backed up. Please call me asap on this issue
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On Line Reservation
Yesterday I reserved a computer on line. At the time it showed one in stock. Today I received an email saying that my order was cancelled. However when I look on line it shows one in stock. I live about one hundred miles from the store and don't want to drive that distance if there is none in stock. I cannot reach the…
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Order placed 4 days ago still processing
I ordered a monitor on the 23rd and still haven't received any confirmation or anything. Is this a normal delay? My order number is 10157117
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What is the status of my computer?
I dropped off my Mac on Friday 5/15 at the Micro Center in St. Louis Park, MN. I was told I'd have a repair estimate in 3-5 business days. It's been more than 5 business days, and I still haven't heard anything. I can't reach the store because I'm unable to leave a voicemail message. Can someone please look into this for…
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Another instore Repair
Yesterday 5/19 I took my computer to my MicroCenter in St David’s PA, paid 40$ for my build to be fixed. Worked fine when I got home, played some games, shut down my computer. Later last night I went to hop back on again, but the same problem has occurred (my motherboards light will turn on, but mouse, keyboard, and…
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Online Reservation
Should I be receiving an email to come pick up my items or should I just come in?
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In Store Repair Status...
I dropped off my daughter's MacBook for a diagnosis of display issues. They said they would have a repair quote to me yesterday (5/20) or earlier. I have not heard from the MicroCenter Duluth GA repair center and when I call, nobody picks up and the "wait" is past capacity. Please have them contact me with a repair…
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Return, lost receipt
I bought a few things ca MC Cambridge MA last week and I would like to return the computer case, problem is I've lost the receipt. Can I still show up at the store and return it? I have the credit card that I used to make the purchase.
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Credit Card Offers
Where can i find information regarding availability of 0% financing
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Computer Purchased online is not the computer I received. Mouse Damaged.
Yesterday I purchased the computer below: https://www.microcenter.com/product/616288/dell-optiplex-7010-desktop-computer-(refurbished) In the picture it shows a full tower computer which is one of the reasons why I purchased it. When I brought it home and opened the box, I found that the computer is a half tower / form…
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Place Order online from store inventory
I would like to buy an ASUS router that you have in store but not available online. Could I buy it and pay to have it shipped here (Texas)? Thank you.
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Can I cancel my online order
hi i messed up and ordered the wrong item, would i be able to get my order that i place on may 22nd cancelled and not charged, my order number is [removed for privacy]
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MicroCenter Card
I misplaced my card and want to build a new pc, can I purchase the parts using my ssn to use my microcenter credit card?
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Exchanging Products
So I have bought motherboard, but could I exchange it in a different Microcenter for a different motherboard. Microcenter from Flushing, to the one in Brooklyn.
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Returns
Are you still allowing product returns / exchanges as long as they fall within the 14 day window? I recently bought a video card, am having a lot of issues with it, and would like to return it and get a different one.
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Order placing wait times
I placed an order this morning and it’s still not ready nearing the end of The business day. I need to know when I can pick up my hard drive.
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Can I please cancel my reservations
Can I please cancel these two reservations. 1. Micro Center Online Reservation Number: 10139087 2. Micro Center Online Reservation Number: 10139063
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St. Louis park store open?
Can anyone confirm if the St. Louis MN store is open I I’ll be traveling about 2 hours so I just want to check
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Partial Order Ready
I was wondering if some of my items are out of stock can i cancel them and pick different parts or when i go to the store can i look at whats in stock and get that instead
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New purchase
Do I need to purchase software with the HP 15-ef1072nr laptop? Or does word come with it? And what is a refurbished computer.
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2017 Macbook Pro keyboard repair timeframe
Hi, I have a 2017 15 in Macbook Pro that has some keys starting to fail (f,g,h area of the keyboard) and from what I can tell it seems to be covered under the apple keyboard service program found here and since the apple store near me is closed I was directed to my local micro center here in St. Louis Park (who don't seem…
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Partial Order Ready
I placed an order for pick up, but I got an email stating that some of the items are out of stock (even though it shows it as in stock on their website). Can I wait to come pick it up once my full order is ready? I don't want to have to make 2 separate trips.
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Status of Service
This discussion was created from comments split from: COVID-19 & Micro Center Frequently Asked Questions [FAQ].
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Am I able to change/add items on an in-store pickup reservation?
I have already made a reservation to pick up several items for a custom PC build in store, however, after doing some additional research, decided that I want a few different parts than what I originally reserved. I also would like to add a couple additional items on to my in-store pickup reservation as well. Is this…
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return
I bought an Acer chrome book and it is glitching after just charging it. can I just show up to the store to return it.....the phones are busy and no one is answering my emails. this sucks that there is no organization here
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A little disappointed
Hello, So today I purchased a graphics card from MC Rockville. I got come and tried to install it but the card was too long. I underestimated the length. I boxed it up neatly and went to MC Parkville. Mind you this was the end of the workday and MC Rockville I rarely shop at only if I am working out there but MC Parkville…
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Dell Preferred Program
Currently have an existing line with dell am I able to use this line of credit here at micro center. The one around me has a whole section dedicated to dell products and would like to pick up a new PC this week
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Warranty
I have a fairly new build PC that all of a sudden stooped working, the fans and lights work and there's a single beep but there's no video output. I've been able to test the video card, RAM and PSU on a separate system (Intel based) and they all work but I'm not able to test the motherboard and the CPU since they are AMD.…
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Houston Store unreachable and unhelpful via text
I'm trying to get any sort of estimate of the wait time for the service department. I'm not looking for a guaranteed time, I'm just trying to figure out if it will probably take a day or a month or 6 months to get support. The "hold capacity" on the phone has been constantly full for 30 minutes, which I find very hard to…
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Wait for e-mail? For how long?
If an item shows as being in-stock and my in-store pick-up reservation is accepted (w/credit card check), how long am I supposed to wait for this e-mail to show up telling me to come in and pick it up? I'm on day #3 and I don't understand why it takes (if I'm lucky) 3 days to mark an item as "sold" and tell me to come in.…
