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Pickup reservation cancelled
Pickup reservation was cancelled but the amount of the item was pulled when purchased. How do I go about getting a refund? Please advise.
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Is it possible to pick up a relative's reservation for them
My dad made an online reservation and he wants me to go pick it up for him. Is this possible if I have identification and a payment method?
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Warranty Return
We purchased parts to build a PC and the case fans have broken connectors. We have already started the build and want to exchange only the fans under warranty. How would we do this? We only noticed the bad connectors when we attempted to plug the fans into the fan hub, and really don't want to disassemble everything we've…
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can i replace an out of stock order?
I wanted to know if i can replace an item that went out of stock during purchasing online
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Cancelling an Order?
I had made an order (May 4th) for an AOC CQ32G1. I had previously attempted to purchase the same item on Saturday the 2nd, but didn't see a confirmation email right away and wasn't sure if the order went through or not. After placing the most current order for the same monitor, I found the confirmation email I had been…
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Do you accept Virtual Credit Cards?
I have 2 questions. 1. Do you accept virtual credit cards at the store? I received a pre-paid card as part of a rebate program. 2. Can I split the payment with another card since the Virtual card won't have enough to cover my entire purchase?
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online order
I ordered some parts last night and I did not get a confirmation email, and the transaction did not hit my bank. I need these parts TODAY and my associate was going to be picking them up today for me but I have nothing to give him to show for the transaction. I have been calling the store all day and it just keeps cutting…
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Will you repair a laptop under its Lenovo warranty?
I believe that my Lenovo laptop needs its wifi adapter replaced. Will you do this under its warranty? If so I assume I can bring it in. About how long does it take to repair?
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hoping to exchange a CPU and A motherboard.
Looking to return a CPU and Motherboard to Mircrocenter today. I set the computer up and it would not post. I went in to ask them to take a look at the parts and they wanted a $200.00 building fee. I decided to skip all that and just exchange the parts. Will there be a problem?
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Returns
Can you return a product to a different microcenter location or does it have to be the one you purchased the item at?
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PC Parts
Will I be able to buy every single pc part (video card, ram, etc) or is there a limit for purchasing parts because I'm building my first pc!
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Building in store during coronavirus shutdown
Hi. I want to order a custom pc and was wondering if it can be built in store like usual.
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Cancel a recent online Order
Can I send the info here to cancel?
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Remove Item from Pickup Order
I just put in an order for in-store pickup, and I realized that either I screwed up and double-ordered an item, or the system screwed up and caused a double-order on the item. I only need one of this item. Do I need to contact support to modify my order, or can I just take care of it when I go to pickup?
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Ship To Another Location
There is a product that I want but its located at another store in Chicago. Can you Have that Store ship it to the Michigan location that I could pick it up from?
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Cancel order
Hi, if there’s any admin or anyone who can help me online, can you please cancel my order. I chose delivery without knowing that it would take a week to ship and there’s 7 of the item in stock at my local Micro Center. Order number 9965534.
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Why haven't I gotten my email?
I ordered for same day pickup yesterday. I haven't gotten my pickup email. My account has been charged $1 not the amount I ordered. Tried calling the store for 3 days. VM says que is full at all times. Help.
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Should I do it myself?
Hi there. I'm looking to replace my hard drive with a SATA ssd, and upgrade memory on my laptop. Is this something most people can do themselves? If not, how much would it cost for me to bring it to your service department and have you guys do it? Thanks so much :) J
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Why are some items labeled "Limit One Per Household"?
We're frequently able to offer you amazing deals - but in limited quantities. In order to make these hot offers available to more customers, we designate them LIMIT ONE PER HOUSEHOLD. When an item is limited, you'll be able to purchase just one, whether you choose in-store pickup or shipping.
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In store pick up question
Me and my fiancé bought the kiddos A gaming monitor, we paid for it on her credit card and after check out it tells me I need the card and ID on pick up, but due to her being 6months pregnant she is not leaving the house due to COVID-19. What are my options on picking it up without her?
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Warranty coverage inquiry
This discussion was created from comments split from: Can I return a product that is defective?.
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warranty question...
since I can't connect with MicroCenter support, I thought I'd throw this question out here...I purchased a Dell Inspiron PC from MC a year ago. I purchased a two year protection plan. I just got an e-mail from Dell asking if I want to pay for another year of Dell's warranty protection. Should I extend the Dell plan or am I…
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Will you delay pickup.
I ordered an item last Sunday expecting to pick it up in the 60+ window on Tuesday. The pickup confirmation didn't come until Thursday so now with the 3 day limit, it won't be there for the coming Tuesday 60+ pickup window. The reference is <removed>. will you hold it until this coming Tuesday 4/28?
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Financing instead of 5%
Hello, I am trying to get information about your financing offers. I do not want to apply to find out there is only 3 months financing available. So is there a way to find out if there is a certain amount to get a certain number of months interest free? If so how should we go about it in this COVID environment? Thanks
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Amazon Price Match?
Do you price match with items sold/shipped by Amazon?
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Missing Item from Purchase
On Friday the 17th of April I came in and purchased items I had reserved. When I got home I was missing my Seagate Barracuda hard drive I bought in the bag. I have been trying to get some type of help all weekend and have not gotten any real responses just put on hold for hours and told to wait for emails for days.
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Micro Center Retail Credit Card
Hello, my question is If I have made a reservation on products which can only be reserved for 3 days but I am waiting on my Micro Center credit card to be shipped by mail is there any way to have your reservation extended? Note: currently can't get anyone on the phone at the micro center near me. I also tried online chat…
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How do MicroCenters get moved?
At the moment I live in Tennessee and there is not a Microcenter anywhere near me for 100 miles. However there are some in the states surrounding TN? For example, Georgia has two stores right next to each other. Where I live the only place to get PC parts is Best Buy but their prices are high. I am wondering if Microcenter…
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What Should I do? I need help.
(I'm so sorry about my broken English. I'm still learning it.) I built my computer on my own three months ago. I bought my mother board as open box from Microcenter. one week ago, it made a loud noise and my monitor showed me monitor no signal. I thought it might be problem on mother board. I contacted with ASRock to send…
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Order Placed, still in Processing
I placed an order yesterday (Wed. 4/29/20), and the order is still in processing. This is at the Houston Store. I have plans to set up a customer this weekend. If this order will not be ready by Friday I will need to cancel. How do I cancel an order that is pending if customer service does not answer the phone?
