-
Can I speak with a Manager or Sales Associate in the store?
If you need to work with a manager or store associate directly, we recommend that you visit your local store so you can speak with them in person. You may also email them at the email address listed on the business card they provided.
-
Restocking items
I know the coronavirus has wreaked havoc on supply lines and manufacturing and causing all kinds of shortages, including computer components. I also know you're all doing the best you can to re-stock items that are either out of or low in stock. What I'd like to know is how are the manufacturers doing? I'm aware many of…
-
Order Confirmation Email No Order Number
I ordered an ROG Strix B450-I Motherboard this morning from the online store and received a confirmation email but the order number was listed as “?????????”. Can someone help?
-
HELP
hi, yes im coming from out of state and need to know if a visa debit card from home federal bank will be excepted...i have been on hold for over 45 mins and have a few very simple question...are all visa debit cards excepted and are the inventory shown online actually up to date..i dont want to drive for three hours just…
-
Where can I get help in putting my PC together?
I’m having trouble putting it together lol. I’m looking for a pro to come over and finish it for me. With the corona virus stuff it will be hard but was wondering where I can go find the help I need.
-
Need Assistance Cancelling Online Order
We are all living through an interesting time. And I find myself in an interesting situation and needing some assistance please. I completed 2 orders for the same item (ASUS ZenWifi AX6000, black) twice Tuesday night / Wednesday morning (after a couple of hours the order did not show up in Order History and there was no…
-
Online Pickup
I placed an order to be picked up in store and would like to know how long I have to wait for my confirmation and availability of my item.
-
Online Order Was Given Wrong Item
I just ordered two 16gb sticks (32GB Total) from microcenter online, in edition to a new CPU / Mobo. Upon assembly I noticed the system was only recognizing 16gb. after a closer look i see they gave be two 8gb sticks (16gb total). . . really frustrating since I had to drive quite far, wait outside, wait longer inside, then…
-
Having someone confirm over the phone credit card for in-store pick up.
I just placed an order for in-store pick up in Colorado on behalf of my boss, who lives in California, with her credit card. Is there any way to have her call and confirm the credit card/send a picture of her ID while I am in-store to confirm this purchase? Thank you in advance!
-
Can I please have assistance cancelling an order?
Order was for in-store pick up and will need to cancel to pick up at a closer store. Please let me know where I can post the order information.
-
Return/Refund
Hello, I bought a CPU from the St. David’s PA location, and the part was dead. It is a Ryzen 5 2600x, and the thing doesn’t even work?! The motherboard says there’s a CPU debug, and I’ve done nothing but install the CPU correctly with its cooler. Can I return this item for a full refund, i’m very unsatisfied, all I did was…
-
Building in store
Hi all, I’m in the looks of building my first gaming PC. I was wondering if anyone has knowledge on if the Tustin store is currently building PCs. Also, if some of the parts are purchased somewhere else can they still build it?
-
New monitor will not power on - return
I bought 4 monitors last Friday, May 1st, installed for customer on Tuesday May 5th. One monitor will not power on and I can't get through on the phone to anyone at MicroCenter. What are my options? I'm 2 hours away in Tyler, TX
-
Loaner CPU from tech support or buy a cheap CPU to throw away.
I've got a brand new but older model mini-itx motherboard that will support a Ryzen 3000 series with a firmware upgrade however I need an already-compatible CPU to temporarily stick use in order to do it, which I don't have. I'm tempted to just buy an Athlon 3000g since it should be compatible and is only $45, but that…
-
Received incorrect product
I received the incorrect product with an online order for pickup in-store (but paid for the correct product). How can I best fix the situation?
-
Pick up
I brought my laptop in and someone called from the store (rockville, MD) can someone please contact me by email. I can't seem to get anyone on the phone. Thank you
-
new line of credit no card yet?
I just received confirmation on a new line of credit with Micro Center and am picking up a reserve order this afternoon. It says I can use the line of credit without the card and will need 2 forms of ID for checkout. Id this the case or will I need anything else?
-
Need one more day on laptop being held
I will not be able to pick my laptop up until the day after it's scheduled to be held until - can I extend the hold time by one day?
-
Open box motherboards
Are open box motherboards are eligible for $20 off with the purchase of a processor? Also, can I get them serviced under the warranty, the same as if I bought a brand new sealed motherboard?
-
Return Policy for a new laptop?
I purchased a new laptop on 04/25/2020, I was wondering if I have until 05/08 end of business day or 05/09 end of business day to return it?
-
I ordered a computer from the Web Store 9 days ago but still no confirmation email
How do I find out if theres a problem with my order or whats going on?
-
Can i return items without original box?
Realized item is missing pieces but don't have the box anymore
-
Pickup reservation cancelled
Pickup reservation was cancelled but the amount of the item was pulled when purchased. How do I go about getting a refund? Please advise.
-
Is it possible to pick up a relative's reservation for them
My dad made an online reservation and he wants me to go pick it up for him. Is this possible if I have identification and a payment method?
-
Warranty Return
We purchased parts to build a PC and the case fans have broken connectors. We have already started the build and want to exchange only the fans under warranty. How would we do this? We only noticed the bad connectors when we attempted to plug the fans into the fan hub, and really don't want to disassemble everything we've…
-
can i replace an out of stock order?
I wanted to know if i can replace an item that went out of stock during purchasing online
-
Cancelling an Order?
I had made an order (May 4th) for an AOC CQ32G1. I had previously attempted to purchase the same item on Saturday the 2nd, but didn't see a confirmation email right away and wasn't sure if the order went through or not. After placing the most current order for the same monitor, I found the confirmation email I had been…
-
Do you accept Virtual Credit Cards?
I have 2 questions. 1. Do you accept virtual credit cards at the store? I received a pre-paid card as part of a rebate program. 2. Can I split the payment with another card since the Virtual card won't have enough to cover my entire purchase?
-
online order
I ordered some parts last night and I did not get a confirmation email, and the transaction did not hit my bank. I need these parts TODAY and my associate was going to be picking them up today for me but I have nothing to give him to show for the transaction. I have been calling the store all day and it just keeps cutting…
-
Will you repair a laptop under its Lenovo warranty?
I believe that my Lenovo laptop needs its wifi adapter replaced. Will you do this under its warranty? If so I assume I can bring it in. About how long does it take to repair?
