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Can you pre purchase an out of stock item?
Trying to snag a AOC CU34G2X but they get sold out so fast :( Is there any way I can pay for it and grab it when it comes in?
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Price matching?
If we find the exact same product online for a lower price, does MicroCenter price match if legitimate link/proof is provided at time of purchase?
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When can I pick up the laptop I ordered?
I ordered it yesterday. Never received an email with Pickup Information
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Reservation does not show in my account
I made a reservation for in-store pickup earlier. Unfortunately, the phone rang just as the confirmation page came up, and wasn't able to jot down the reservation number. When I returned, the page had reverted to the main store page, and the reservation does not show up in my account. Should it? Do I need to re-do this?
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Repair Status
I dropped off my Powerspec G225 on 4/17 and has not receive a call regarding the repair. The issue was no signal coming from the Graphics Card to the Monitor. I don't see any Check Repair Status button on your website and calling the store in Tustin has long hold times. Please advise.
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Returns, only to origin store?
If I have to return an item, do I have to return it to the MicroCenter I bought it from, or can I return it to the MicroCenter closest to me?
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Could I replace or return my cpu ryzen 5 ?
Hi I recently got my cpu and when I opened it, some of the pins were bent could I please get a replacement ?
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Laptop Battery Replacement
HI Team I had ordered a replacement battery for my laptop and want to confirm if it has arrived. The repair reservation confirmation number is SV2004170024. Please understand that this is urgent for me , as I am unable to login into my laptop.
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Can store pickup date be extended?
I can’t get through on the phone and can’t leave the house or get someone to pick up my order. Can the hold be extended?
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Return Policy
Will the return policy be extended the time frame considering the situation and the lines are extra long
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Trying to purchase protection plan over the phone for in store purchase.
Hi I recently made a purchase, and have unable to get in contact with anyone. Is there anyone here who can help? I was told to contact the store within 30 days to purchase it, I am trying to do that.
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Curbside Payment Option Inquiry - Ann
This discussion was created from comments split from: COVID-19 & Micro Center Frequently Asked Questions.
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Covid-19 Elderly/High-Risk Shoppers
The Coronavirus response page states that, "On Tuesdays, the first hour before regular store opening will be dedicated for customers over 60 years old and those defined by the CDC as vulnerable or at risk." Is this implying that the time set aside for those of us who are deemed to be high-risk for serious illness is at…
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Out of Stock Despite Reserving
Hi, thanks for working so hard. I made a reservation on Saturday and it's still not done. Understandable of course. But two of the items I purchased are now out of stock at the Dallas location I reserved it at. Is this going to affect the order being complete at all?
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Order Status
Hello, I placed an order for pick up on Sunday and yet to hear back if my order is ready. This is very time sensitive for me since I need this item for a work project. If this item is not available or not ready I have no choice of canceling it and going to BestBuy for same day pick up. Is there anyone that can look into…
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Checking on in store pickup
Hi there, I placed a reservation a day ago but I think my brother put the wrong email that we have no access too. I wanted to check up on my order but every time I call the store they just say it's full. I tried the online chat but after about 10-15 minutes if waiting the chat closed. Am I able to go to the store to ask…
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Return Inquiry
This discussion was created from comments split from: COVID-19 & Micro Center Frequently Asked Questions.
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Can I pick up an order that is not in my name?
can I pick up and order not in my name. the person who ordered cant pick it up. Or are you offering courier delivery?
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How much does microcenter charge to build pc ?
buying all parts in microcenter, how much do they charge to buiild it for you?
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Do you move stock internally between stores?
All of the components I need are in Westmont-Illinois except for one. It is at the Chicago-Illinois location. Is it possible to have it sent to Westmont so that I only need to go to a single location? Westmont is significantly closer to me than the Chicago location.
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Trying to return a product, had to relocate because of COVID 19
Hello, I have purchase an iPad Pro from the MicroCenter store in Chicago and I been wanting to exchange it for the newer model. I have tried calling the store but I couldn't get through. I unfortunately had to relocate to parents house in southern illinois because of shelter in place order. I read on the microcenter online…
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Delivery to Jersey City
Hi, I live in Jersey City and wanted to order around 10-12 parts for a build. I would like all the parts delivered to me in one go with a signature provided for sign off. Is this possible? Thanks
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Can I Cancel an Online Order
I ordered a few items earlier in this week to be shipped to my home. Today, one of the items were cancelled due to low stock, but it is available in my local store. Is there a way to cancel my online order so I can go and get everything at the store
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Split Payment Between Two Cards
I see that Micro-Center is not allowing cash payment right now. Will they allow me to split payment between two cards at checkout?
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Shame on Microcenter
I know things are tough and everyone is trying to do the best they can. But shame on you Micro Center for how you treated me today. I placed an order online for your Dallas store. Received and email saying it was ready. Drove 45 minutes to the store so your security guard at the door could turn me away because I had not…
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Cancel online order
I would like to cancel an online order but the chat is all sorts of buggy. Is there a way to do this by myself?
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COVID lockdown return
Will I be able to return an item during this lockdown? Some stores like meijer refuse to accept returns due to this COVID-19.
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Would I be able to exchange defective G Pro Wireless mouse?
I recently purchased the G Pro Wireless and just realized that the left click is defected with double clicking even when left click is held pressed down. Is it possible to exchange or replace it for another one?
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Question about using the MicroCenter credit account
I applied for and got a Microcenter credit account yesterday, and THEN found out that you can't use it online, making preordering for pickup somewhat difficult. Would it be possible for to pre-order ("reserve" as they put it on the web site) what I want to purchase using another payment card, but then when I get there,…
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Can someone else pick up my In-Store Pickup reservation?
Absolutely. Just please remember payment for in-store pickup items is accepted at the store only. If a friend or family member is picking up your order, they will need to have their own form of payment.
