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hoping to exchange a CPU and A motherboard.
Looking to return a CPU and Motherboard to Mircrocenter today. I set the computer up and it would not post. I went in to ask them to take a look at the parts and they wanted a $200.00 building fee. I decided to skip all that and just exchange the parts. Will there be a problem?
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Returns
Can you return a product to a different microcenter location or does it have to be the one you purchased the item at?
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PC Parts
Will I be able to buy every single pc part (video card, ram, etc) or is there a limit for purchasing parts because I'm building my first pc!
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Building in store during coronavirus shutdown
Hi. I want to order a custom pc and was wondering if it can be built in store like usual.
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Cancel a recent online Order
Can I send the info here to cancel?
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Remove Item from Pickup Order
I just put in an order for in-store pickup, and I realized that either I screwed up and double-ordered an item, or the system screwed up and caused a double-order on the item. I only need one of this item. Do I need to contact support to modify my order, or can I just take care of it when I go to pickup?
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Ship To Another Location
There is a product that I want but its located at another store in Chicago. Can you Have that Store ship it to the Michigan location that I could pick it up from?
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Cancel order
Hi, if there’s any admin or anyone who can help me online, can you please cancel my order. I chose delivery without knowing that it would take a week to ship and there’s 7 of the item in stock at my local Micro Center. Order number 9965534.
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Why haven't I gotten my email?
I ordered for same day pickup yesterday. I haven't gotten my pickup email. My account has been charged $1 not the amount I ordered. Tried calling the store for 3 days. VM says que is full at all times. Help.
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Should I do it myself?
Hi there. I'm looking to replace my hard drive with a SATA ssd, and upgrade memory on my laptop. Is this something most people can do themselves? If not, how much would it cost for me to bring it to your service department and have you guys do it? Thanks so much :) J
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Why are some items labeled "Limit One Per Household"?
We're frequently able to offer you amazing deals - but in limited quantities. In order to make these hot offers available to more customers, we designate them LIMIT ONE PER HOUSEHOLD. When an item is limited, you'll be able to purchase just one, whether you choose in-store pickup or shipping.
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In store pick up question
Me and my fiancé bought the kiddos A gaming monitor, we paid for it on her credit card and after check out it tells me I need the card and ID on pick up, but due to her being 6months pregnant she is not leaving the house due to COVID-19. What are my options on picking it up without her?
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Warranty coverage inquiry
This discussion was created from comments split from: Can I return a product that is defective?.
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warranty question...
since I can't connect with MicroCenter support, I thought I'd throw this question out here...I purchased a Dell Inspiron PC from MC a year ago. I purchased a two year protection plan. I just got an e-mail from Dell asking if I want to pay for another year of Dell's warranty protection. Should I extend the Dell plan or am I…
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Will you delay pickup.
I ordered an item last Sunday expecting to pick it up in the 60+ window on Tuesday. The pickup confirmation didn't come until Thursday so now with the 3 day limit, it won't be there for the coming Tuesday 60+ pickup window. The reference is <removed>. will you hold it until this coming Tuesday 4/28?
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Financing instead of 5%
Hello, I am trying to get information about your financing offers. I do not want to apply to find out there is only 3 months financing available. So is there a way to find out if there is a certain amount to get a certain number of months interest free? If so how should we go about it in this COVID environment? Thanks
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Amazon Price Match?
Do you price match with items sold/shipped by Amazon?
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Missing Item from Purchase
On Friday the 17th of April I came in and purchased items I had reserved. When I got home I was missing my Seagate Barracuda hard drive I bought in the bag. I have been trying to get some type of help all weekend and have not gotten any real responses just put on hold for hours and told to wait for emails for days.
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Micro Center Retail Credit Card
Hello, my question is If I have made a reservation on products which can only be reserved for 3 days but I am waiting on my Micro Center credit card to be shipped by mail is there any way to have your reservation extended? Note: currently can't get anyone on the phone at the micro center near me. I also tried online chat…
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How do MicroCenters get moved?
At the moment I live in Tennessee and there is not a Microcenter anywhere near me for 100 miles. However there are some in the states surrounding TN? For example, Georgia has two stores right next to each other. Where I live the only place to get PC parts is Best Buy but their prices are high. I am wondering if Microcenter…
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What Should I do? I need help.
(I'm so sorry about my broken English. I'm still learning it.) I built my computer on my own three months ago. I bought my mother board as open box from Microcenter. one week ago, it made a loud noise and my monitor showed me monitor no signal. I thought it might be problem on mother board. I contacted with ASRock to send…
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Order Placed, still in Processing
I placed an order yesterday (Wed. 4/29/20), and the order is still in processing. This is at the Houston Store. I have plans to set up a customer this weekend. If this order will not be ready by Friday I will need to cancel. How do I cancel an order that is pending if customer service does not answer the phone?
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Order placed 4 days ago still processing...
I placed an online order to pick up in the Houston store on Monday, and it's still showing as processing today, Thursday. Is four or five days the current wait time, or did my order slip through the cracks?
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Obtaining Apple Product Purchasing Doc with Serial #/IMEI #
Request purchase documentation information for iPad Mini purchased in 2014. In order to get it serviced, Apple requires a receipt with the Serial # or the IMEI on the receipt. I have the emailed receipt and the purchase history on my MicroCenter account; but neither include the serial # or IMEI. Please help!
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Need to return a fully assembled printer, its defective, can i walk in to the store without reserve?
I have brought an ender 3 pro printer two days back, but it turns out the printer is defective, it took me a while to assemble it. Can i get a replacement printer? Can i just bring the printer along with its packaging without disassembling it? It will be hard for me to unassemble everything again. Also, do i need a…
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Old Computer Parts
If I have old computer parts that I do not need anymore do I dispose of them in the trash normally or do you guys have a drop off where I can deliver them? The Dallas, TX location would be the closest to me. Thank you.
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Cancellation Request
How to cancel a purchase without visiting the store and store telephone is blocked so cannot access customer service
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Increase in store pickup window
Hi, I ordered a tv in the NY, flushing store but have not been able to contact the store directly as the phone line has been busy. Right now I have a pick up of Thursday but I won’t be able to make it that day and I need an extension until Saturday May 2nd. Is this doable? Thanks
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Order Status Question
I'm posting in here because I can't figure out how to post in the customer support forums. Sorry. I ordered a motherboard on the April 24th. Order status shows as "routed".I was hoping someone could tell me if my order has shipped or what's going on with it. Order #:
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How do i make a payment if i have a Dell Preferred Account?
I added items to my cart and on checkout there was no way to use my Dell preferred account to pay.Is this something i have to do IN-STORE when i get there? how does it work?