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online reservation
What the process is after we have a reservation number? I got it on Sunday and was wondering when the time frame to hear back for pick up? Thanks.
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What if an In-Store Pickup item won't fit into my car?
Hi, I'm wondering what happens if I purchase a TV online that is In-Store Pickup but once I arrive at the store realize it cannot fit into my car? I think it should fit based on my measurements. But, in the event that it does not, will I be able to come back at a later time with a friend's car that is larger in order to…
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Cancel or change reserve order
i RESERVED SOME PRODUCTS. THE NEXT DAY SOMETHING I WOULD RATEHRE HAVE WENT ON SALE AND I WOULD LIKE TO SWAP ONE FOR THE OTHER.,
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Someone please help with removing authorization on a paid for order?
Micro Center Online Reservation Number: 9809582 I originally tried to purchase via a Prepaid Visa Card, which Micro Center placed a $1 hold . When I picked up my order, I used another debit card. I need this $1 hold to be removed so Visa PrePaid can refund the remaining unused back to my bank account. Paid for order:…
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Repair appointment
This discussion was created from comments split from: COVID-19 & Micro Center Frequently Asked Questions.
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Help canceling online order
Hi, I placed an online order yesterday for something that I no longer need. The order is still in a "processing" state and I haven't picked it up yet. How can I cancel the order? Thanks
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What to do when missing product from pickup order?
I picked up an order from the Microcenter in Duluth yesterday and when I got home and started to work on putting things together later that evening I found that the sticks of RAM was missing fromthe bag. I assume that when the rep bagged it up that he left it laying on the table and neither of us noticed because he had to…
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Price Matching and In-Store Protection Plan on Monitor Inquiry
Hello, I am looking into purchasing a specific monitor that is carried by my local store, but I found a different price for online through a major retailer. I'd like to know if this is possible to price match and also purchase an in-store protection plan for it. I was looking for the protection plan options, but they were…
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Can I reserve an open box item for pickup?
Hi, I found an item that I would like to purchase on the website and the site says that there is one open box item in my store. There's a link to "Select Open Box" but that link just takes me to the regular product page. It seems as if there's not a way to add the open box item to my cart. Am I not able to do that on the…
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Need my monitor
I recieved an email yesterday saying my order was ready for pickup...When I arrived the store was closed and knowone came out. I waited for an hour,there were multiple people outside waiting. I arrived at 6pm
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Ship bundles
I want to buy a motherboard and CPU bundle but your site says I can only do that if i come to the store. Is it possible to get the bundle discount of $20 off and have the parts shipped since i live over an hour away from your NJ store?
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Returns or Exchanges
How are exchanges being handled at the Westbury store? I purchased an item yesterday and would like to exchange it or return it.
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Does Microcenter Price Match?
Does Microcenter Price Match?
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Westbury Store
Is Westbury store allowing walk ins? Been on hold for 3 hours, tried ordering online all my payments are being declined and keep losing my cart. It doesnt even allow me to use my Microcenter Store card, i just want to pick up a quick hard drive be in & out. Please help anyone?
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Can you pre purchase an out of stock item?
Trying to snag a AOC CU34G2X but they get sold out so fast :( Is there any way I can pay for it and grab it when it comes in?
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Price matching?
If we find the exact same product online for a lower price, does MicroCenter price match if legitimate link/proof is provided at time of purchase?
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When can I pick up the laptop I ordered?
I ordered it yesterday. Never received an email with Pickup Information
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Reservation does not show in my account
I made a reservation for in-store pickup earlier. Unfortunately, the phone rang just as the confirmation page came up, and wasn't able to jot down the reservation number. When I returned, the page had reverted to the main store page, and the reservation does not show up in my account. Should it? Do I need to re-do this?
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Repair Status
I dropped off my Powerspec G225 on 4/17 and has not receive a call regarding the repair. The issue was no signal coming from the Graphics Card to the Monitor. I don't see any Check Repair Status button on your website and calling the store in Tustin has long hold times. Please advise.
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Returns, only to origin store?
If I have to return an item, do I have to return it to the MicroCenter I bought it from, or can I return it to the MicroCenter closest to me?
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Could I replace or return my cpu ryzen 5 ?
Hi I recently got my cpu and when I opened it, some of the pins were bent could I please get a replacement ?
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Laptop Battery Replacement
HI Team I had ordered a replacement battery for my laptop and want to confirm if it has arrived. The repair reservation confirmation number is SV2004170024. Please understand that this is urgent for me , as I am unable to login into my laptop.
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Can store pickup date be extended?
I can’t get through on the phone and can’t leave the house or get someone to pick up my order. Can the hold be extended?
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Return Policy
Will the return policy be extended the time frame considering the situation and the lines are extra long
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Trying to purchase protection plan over the phone for in store purchase.
Hi I recently made a purchase, and have unable to get in contact with anyone. Is there anyone here who can help? I was told to contact the store within 30 days to purchase it, I am trying to do that.
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Curbside Payment Option Inquiry - Ann
This discussion was created from comments split from: COVID-19 & Micro Center Frequently Asked Questions.
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Covid-19 Elderly/High-Risk Shoppers
The Coronavirus response page states that, "On Tuesdays, the first hour before regular store opening will be dedicated for customers over 60 years old and those defined by the CDC as vulnerable or at risk." Is this implying that the time set aside for those of us who are deemed to be high-risk for serious illness is at…
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Out of Stock Despite Reserving
Hi, thanks for working so hard. I made a reservation on Saturday and it's still not done. Understandable of course. But two of the items I purchased are now out of stock at the Dallas location I reserved it at. Is this going to affect the order being complete at all?
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Order Status
Hello, I placed an order for pick up on Sunday and yet to hear back if my order is ready. This is very time sensitive for me since I need this item for a work project. If this item is not available or not ready I have no choice of canceling it and going to BestBuy for same day pick up. Is there anyone that can look into…
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Checking on in store pickup
Hi there, I placed a reservation a day ago but I think my brother put the wrong email that we have no access too. I wanted to check up on my order but every time I call the store they just say it's full. I tried the online chat but after about 10-15 minutes if waiting the chat closed. Am I able to go to the store to ask…