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Order placed 4 days ago still processing...
I placed an online order to pick up in the Houston store on Monday, and it's still showing as processing today, Thursday. Is four or five days the current wait time, or did my order slip through the cracks?
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Obtaining Apple Product Purchasing Doc with Serial #/IMEI #
Request purchase documentation information for iPad Mini purchased in 2014. In order to get it serviced, Apple requires a receipt with the Serial # or the IMEI on the receipt. I have the emailed receipt and the purchase history on my MicroCenter account; but neither include the serial # or IMEI. Please help!
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Need to return a fully assembled printer, its defective, can i walk in to the store without reserve?
I have brought an ender 3 pro printer two days back, but it turns out the printer is defective, it took me a while to assemble it. Can i get a replacement printer? Can i just bring the printer along with its packaging without disassembling it? It will be hard for me to unassemble everything again. Also, do i need a…
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Old Computer Parts
If I have old computer parts that I do not need anymore do I dispose of them in the trash normally or do you guys have a drop off where I can deliver them? The Dallas, TX location would be the closest to me. Thank you.
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Cancellation Request
How to cancel a purchase without visiting the store and store telephone is blocked so cannot access customer service
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Increase in store pickup window
Hi, I ordered a tv in the NY, flushing store but have not been able to contact the store directly as the phone line has been busy. Right now I have a pick up of Thursday but I won’t be able to make it that day and I need an extension until Saturday May 2nd. Is this doable? Thanks
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Order Status Question
I'm posting in here because I can't figure out how to post in the customer support forums. Sorry. I ordered a motherboard on the April 24th. Order status shows as "routed".I was hoping someone could tell me if my order has shipped or what's going on with it. Order #:
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How do i make a payment if i have a Dell Preferred Account?
I added items to my cart and on checkout there was no way to use my Dell preferred account to pay.Is this something i have to do IN-STORE when i get there? how does it work?
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Price matching online?
If I want to price match for an order I'm placing to pick-up in store (Houston), how do I do this?
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Cancelling a Reservation
I called on Monday to cancel an online reservation and I was told that it was cancelled but just received the email last night that my order was ready.
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Repair Reservation #(Removed)
Can you all tell me the status of the watch repair?
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Can I put a purchase on my micro center credit account with just a driver license in store?
I have a micro center card but I don't have the physical card handy. Am I able to put a purchase on the account at checkout in store with my driver license?
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Do you honor warranty on a dead laptop battery?
I purchased a battery for my laptop 6/2/19 and the box says it has a one year warranty. It no longer holds a charge. It is: 042150 DRBATTERY NBBATT 10.8V 4400MAH
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How do I get a power cord that was missing from my recent Monitor purchase?
Missing a Power Cord from my recent Monitor purchase. I have been dealing with this issue since 3/25/2020. I feel now that I am just being ignored and the hope is that I will just go away. I purchased an Acer monitor on 3/25 and noticed that Friday that in the box the plastic that the cords were in and that the base for…
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Phone calls
Why can't i call to local store in minneapolis? I'm curious only cause best buy is closer and they can tell me all i need if i have a question. It's Near impossible to run 40 mins to your store to get what i need. you also don't accept paypal
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Laptop Service Status
Hi,
I had given my laptop for service in Brooklyn earlier this week and was told that a technician would call me in 48 hours after diagnosing the problem in my laptop . It's been more than 48 hours and I'm yet to hear back from anyone , or get any confirmation email about my service/repair number.
I would like an update…
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Can anyone tell lme how to post to customer support?
Calling for customer support the voicemail suggests going to the community. Fine, except I can find no way how to post a question / discussion to the Customer Support category. Or in general if there is a user guide to using this community, I don't see that either. A bit difficult to get started without any instruction!
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How to make an order on the phone for pickup
I'd like to make an order, but I'm having difficulty, and I'm sure it's due to the coronavirus. I want to pay in person at pickup because I have two forms of payment and the website won't let me on a single order. The parts I want to buy are rarely in stock on the website at the same time also. I'm also an hour away from…
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online reservation
What the process is after we have a reservation number? I got it on Sunday and was wondering when the time frame to hear back for pick up? Thanks.
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What if an In-Store Pickup item won't fit into my car?
Hi, I'm wondering what happens if I purchase a TV online that is In-Store Pickup but once I arrive at the store realize it cannot fit into my car? I think it should fit based on my measurements. But, in the event that it does not, will I be able to come back at a later time with a friend's car that is larger in order to…
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Cancel or change reserve order
i RESERVED SOME PRODUCTS. THE NEXT DAY SOMETHING I WOULD RATEHRE HAVE WENT ON SALE AND I WOULD LIKE TO SWAP ONE FOR THE OTHER.,
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Someone please help with removing authorization on a paid for order?
Micro Center Online Reservation Number: 9809582 I originally tried to purchase via a Prepaid Visa Card, which Micro Center placed a $1 hold . When I picked up my order, I used another debit card. I need this $1 hold to be removed so Visa PrePaid can refund the remaining unused back to my bank account. Paid for order:…
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Repair appointment
This discussion was created from comments split from: COVID-19 & Micro Center Frequently Asked Questions.
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Help canceling online order
Hi, I placed an online order yesterday for something that I no longer need. The order is still in a "processing" state and I haven't picked it up yet. How can I cancel the order? Thanks
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What to do when missing product from pickup order?
I picked up an order from the Microcenter in Duluth yesterday and when I got home and started to work on putting things together later that evening I found that the sticks of RAM was missing fromthe bag. I assume that when the rep bagged it up that he left it laying on the table and neither of us noticed because he had to…
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Price Matching and In-Store Protection Plan on Monitor Inquiry
Hello, I am looking into purchasing a specific monitor that is carried by my local store, but I found a different price for online through a major retailer. I'd like to know if this is possible to price match and also purchase an in-store protection plan for it. I was looking for the protection plan options, but they were…
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Can I reserve an open box item for pickup?
Hi, I found an item that I would like to purchase on the website and the site says that there is one open box item in my store. There's a link to "Select Open Box" but that link just takes me to the regular product page. It seems as if there's not a way to add the open box item to my cart. Am I not able to do that on the…
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Need my monitor
I recieved an email yesterday saying my order was ready for pickup...When I arrived the store was closed and knowone came out. I waited for an hour,there were multiple people outside waiting. I arrived at 6pm
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Ship bundles
I want to buy a motherboard and CPU bundle but your site says I can only do that if i come to the store. Is it possible to get the bundle discount of $20 off and have the parts shipped since i live over an hour away from your NJ store?
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Returns or Exchanges
How are exchanges being handled at the Westbury store? I purchased an item yesterday and would like to exchange it or return it.
