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Pricematch
I'd like to order an xbox you have in stock for pickup at the Tustin location. Am I able to price match to best buy? https://www.bestbuy.com/site/microsoft-xbox-one-x-1tb-nba-2k20-special-edition-console-bundle/6409970.p?skuId=6409970
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Wish List Functionality
Why does a tech/computer retailer not have a system in place to notify a customer when an item in their wishlist comes back in stock. Since you won't tell anyone when your buyers expect delivery on their orders, wouldn't this be a better solution? All I've been given by your representatives is "check the website Tuesday,…
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On-line Order
I recently made an order which I thought would be delivered to my home address, but instead it appears to have been made a reservation for in-store pickup. Is there any way to get that changed? If not then I would like to cancel the order.
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New ram purchase is bad
Hello, I have been having issues with my son's new PC that we built. We ran the windows memory test and the ram tested as the problem. The ram was purchased on 4/30/2020, how can we exchange the product?
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PC builder pick up question
Hello,This is my first time using your PC builder website at your store, and I was wondering what the process was when picking my parts online. Do I select the parts I want, and when I arrive I get the parts and build the PC myself at home? Or do you guys build it in store, and I pick it up? Thanks in advanced!
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I have reserved an item I'm giving as a gift, can the recipient pick up in store?
I've reserved an item as a gift in the Chicago store. As I don't live in chicago, and the recipient does, I want the recipient of the gift to pick it up himself. The requirement to bring a credit card or ID has me stymied: have I paid for it online with my credit card? Will the payment go through only when it's picked up?…
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Just need basic information
Hello there everyone Looking to build a pc. All the parts are pretty much in the store. I just want to know how long it will take. And how much will it be for the labor to put everything together. Not the parts. Just the labor.
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Seagate Barracude HD
When installing Seagate HD , I discovered the pins on the back were broken. I bought this at the Fairfax VA store on May 6th. Is it possible to ship it to the store since it's 3 hours away for me?
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Just reserved items, but 2 not in stock?
I had just placed a reserve for the items for my build after seeing everything was in stock. After doing that, however, I get an email saying that 2 items were not in stock. One of them, the Ryzen 5 3600 shows as 10+ in stock! What gives? The other is the motherboard which I guess there was only 1 in stock and someone beat…
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Family of 5
I'm in a family of 5, can we all go inside the store together or only 2 can go? I have 2 little siblings and they cant be alone.
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Monitor Return Question
Hi there, I recently returned a monitor that had a dead pixel, within the 30 day period and exchanged it for a new monitor of the same model. However, after using the newly exchanged monitor for a week, I have noticed this new monitor has even more dead pixels than the one I returned. The 30 day return period of the…
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Can I get a copy of my invoice?
[removed personal information]
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Can someone else pick up my online order?
I've tried to call (Houston) multiple times, but their lines are full. I won't be able to pick up my order any longer (I live in Austin). Can I have a family member in Houston pick it up for me? I'm assuming they would need my family member's info and potentially mine to verify, but I can't get through on the phone.
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Financing Inquiry
Is there any way to finance a gaming desktop? I'm looking to purchase a $1500 pc and I'd like to have it fully paid off in atleast 6 months.
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I have a pc in for a tier 3 PC build order, I am wondering how I can get a status update?
So I got my pc parts all together and ordered a tier 3 build. On monday I'm wondering how I go about to find out if its finished or not? I place the order on Monday of this week.
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Two Questions!
Hello! First time customer! I have two questions. I have recently placed and order and was told it is ready and will be ready until Friday by end of day. My issue is I work until 5pm and live about 45 minutes away. Would we be able to hold my order until Saturday and I’ll definitely be there? My second question is would…
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Macintosh
I only need help with my Mac. Are there any Mac specialists at MicroCenter?
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MacBook Pro 15 inch Late 2013 Battery Replacement
Hi, I want to check and see if you guys carry a battery for MacBook Pro 15 inch Late 2013 and are able to install it if I visit the Houston store. Thank you
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Question about returns
I need to make a return for a faulty product, but my wife used her card to pay for it. She can't stand the idea of us having to drive back to Orange County so I was wondering if I could go back myself and not need her credit card to make the return.
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Financing
hey i had a quick question about the micro center credit card? i wanted to know how much it would cost monthly to buy parts that costs up to $1500 and how many months you guys finance and how much interest?
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In-Store Pickup by a friend out of state?
I am an Ohio customer, I reserved an in-store only item at one of the stores in GA, this particular item was only available at a store in NY and GA, sold out everywhere else. I have a friend that lives in GA, can he pick it up and pay for it if I give him my order number? I am going to send him cash and he will ship it up…
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Cancelled order
I ordered an item and selected in store pickup. At the time of the order, it showed 10+ in stock. Never got a confirmation email. Just got an email today stating my order was cancelled due to being out of stock. I checked the website, and it says there are 8 items in stock. Am I missing something?
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I need to drop my computer needs work
Is to slow and I have the fastest internet need to restore
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Data recovery
I replaced my Dell laptop hard drive. Can I recover the data from the old hard drive that stopped working?
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Why are there no reviews?
Microcenter has the infrastructure for reviews, but there are almost none on the site (I have not seen any, though I have done a couple). I did a 5 star review on a power supply, and it's still hanging around, but the negative review I did for a USB drive got deleted and removed from the site. I'd like to post a negative…
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Reserved Items.
Yesterday at about 2AM I made a reservation for a PowerColor 5700 at the Tustin MicroCenter. Today I received an email letting me know the item was not in stock anymore. All of yesterday I tried to contact the store through phone and live chat. This is a really disappointing first experience. I wish I would’ve known that I…
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Warranty/Return on RYZEN 5 2600X, How to do it?
i tried calling microcenter, but it doesn't pick up, that's all good. My Ryzen 2600x broke on me, and I bought an extended warranty on it. I have the original box and receipt. How would I go about returning this? Is it possible to check that it's still under warranty?
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Order Help, Would some kind soul help me with an Online Reserve order?
I ordered the wrong part for the Gaming PC I"m planning on building any chance I could swap it out?
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Customer Support HELP!
I can't reach you on the phone and you stole my money and lied to me!I ordered 2 items that were IN STOCK when I ordered them. Now one of the items is still in stock but both of the items have been cancelled and I was told that they're both not in stock and I have to reorder... But you haven't given me my money back! And…
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Could you return a GPU that have 2 years replacement plan to buy another one better?
I bought a RX 590 graphic card with 2 years replacement plan about a year ago. It still working normally, but it is not powerful enough for current modern games. Could I return it and buy the other one better? It sounds not quite right, but when I buy this card, the seller said If I get the 2 years replacement plan, I…
