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Return Inquiry
This discussion was created from comments split from: COVID-19 & Micro Center Frequently Asked Questions.
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Can I pick up an order that is not in my name?
can I pick up and order not in my name. the person who ordered cant pick it up. Or are you offering courier delivery?
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How much does microcenter charge to build pc ?
buying all parts in microcenter, how much do they charge to buiild it for you?
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Do you move stock internally between stores?
All of the components I need are in Westmont-Illinois except for one. It is at the Chicago-Illinois location. Is it possible to have it sent to Westmont so that I only need to go to a single location? Westmont is significantly closer to me than the Chicago location.
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Trying to return a product, had to relocate because of COVID 19
Hello, I have purchase an iPad Pro from the MicroCenter store in Chicago and I been wanting to exchange it for the newer model. I have tried calling the store but I couldn't get through. I unfortunately had to relocate to parents house in southern illinois because of shelter in place order. I read on the microcenter online…
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Delivery to Jersey City
Hi, I live in Jersey City and wanted to order around 10-12 parts for a build. I would like all the parts delivered to me in one go with a signature provided for sign off. Is this possible? Thanks
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Can I Cancel an Online Order
I ordered a few items earlier in this week to be shipped to my home. Today, one of the items were cancelled due to low stock, but it is available in my local store. Is there a way to cancel my online order so I can go and get everything at the store
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Split Payment Between Two Cards
I see that Micro-Center is not allowing cash payment right now. Will they allow me to split payment between two cards at checkout?
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Shame on Microcenter
I know things are tough and everyone is trying to do the best they can. But shame on you Micro Center for how you treated me today. I placed an order online for your Dallas store. Received and email saying it was ready. Drove 45 minutes to the store so your security guard at the door could turn me away because I had not…
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Cancel online order
I would like to cancel an online order but the chat is all sorts of buggy. Is there a way to do this by myself?
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COVID lockdown return
Will I be able to return an item during this lockdown? Some stores like meijer refuse to accept returns due to this COVID-19.
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Would I be able to exchange defective G Pro Wireless mouse?
I recently purchased the G Pro Wireless and just realized that the left click is defected with double clicking even when left click is held pressed down. Is it possible to exchange or replace it for another one?
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Question about using the MicroCenter credit account
I applied for and got a Microcenter credit account yesterday, and THEN found out that you can't use it online, making preordering for pickup somewhat difficult. Would it be possible for to pre-order ("reserve" as they put it on the web site) what I want to purchase using another payment card, but then when I get there,…
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Can someone else pick up my In-Store Pickup reservation?
Absolutely. Just please remember payment for in-store pickup items is accepted at the store only. If a friend or family member is picking up your order, they will need to have their own form of payment.
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My game / promotion code is missing, invalid, expired, or already active.
We can help with that! Please contact us via chat or text and we can work with you to get you gaming in no time!
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Confirmation email delay
This discussion was created from comments split from: Can I speak with a Manager or Sales Associate in the store?.
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Need a copy of your receipt?
If you are a Micro Center Insider, you can locate a copy of all your purchases under your account. If you are not a Micro Center Insider or still having trouble locating your purchase, please contact us via chat or text and we will be happy to assist you.
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Need to return a monitor
I'd like to return a monitor I purchased. The 30 day return period will soon end. Unfortunately, I can't get in the store, it's too busy. I can't even get in by phone. I expect to return this monitor and purchase a better one from your web site. Please tell me how I might return this within the 30 day period to my local…
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3D Printer return
Hi, I bought a 3D Printer and now after 6 days it keeps saying Error: Change Filament. Do I need to disassemble the unit to return it Steffen
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Pay online for pickup?
My parents found a desktop computer they want and ask if I can order it for them online and pick it up for them. I see options to reserve items but not to pay for it online. Is that option available?
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Can you diagnose a problem with my computer?
Not sure what's wrong with your computer? That's OK! Most customers just notice performance issues but aren't sure what's causing it. We can conduct a detailed hardware and software diagnostic in the store to identify the problem. We're an OEM Authorized Service Provider for Apple, Dell, HP, Lenovo, Acer, ASUS, MSI, and…
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I have a technical concern with this website. What should I do?
If you'd like to submit feedback for www.microcenter.com, please click the orange feedback button on the right side of the screen and let us know what you think!
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Is my personal information safe?
Yes. Micro Center Online uses SSL (Secure Socket Layer) to protect your personal information. Also, we do not store any account information. Read more about our Safe Shopping Promise and Privacy Policy.
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Do you upgrade computers?
Looking to get your computer upgraded at Micro Center? Yes, we do offer this service! Our store service teams can provide upgrade services for your laptop or desktop system whether it is a Windows or Mac OS based computer. Upgrade services will vary by device and what you're looking to get done. Please check out the…
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When will my warranty expire?
Warranties will expire at midnight (12:00 a.m.) 1, 2, or 3 years from their purchase date.
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How long is a product on sale?
This can vary from product to product from time to time. If you are ever worried you may miss out on a sales price, place an In-Store Pickup reservation and we will hold it at that price for three days.
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Can you extend my In-Store Pickup reservation? How long are reservations held for?
Our system automatically cancels in-store pickup reservations at the end of the third day giving everyone an equal opportunity to get the product.
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Can I cancel my In-Store Pickup reservation?
We know you're busy, so there is no need to contact us. All in-store pickup reservations are automatically canceled if not picked up within three days.
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Can I pay ahead of time? Can I pay over the phone?
Payment for in-store pickup items is only accepted in store.
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Can I pick up my purchases at a Micro Center store?
Absolutely. If you want to place a reservation online and have it ready for pickup, please do!
