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Can you diagnose a problem with my computer?
Not sure what's wrong with your computer? That's OK! Most customers just notice performance issues but aren't sure what's causing it. We can conduct a detailed hardware and software diagnostic in the store to identify the problem. We're an OEM Authorized Service Provider for Apple, Dell, HP, Lenovo, Acer, ASUS, MSI, and…
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I have a technical concern with this website. What should I do?
If you'd like to submit feedback for www.microcenter.com, please click the orange feedback button on the right side of the screen and let us know what you think!
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Is my personal information safe?
Yes. Micro Center Online uses SSL (Secure Socket Layer) to protect your personal information. Also, we do not store any account information. Read more about our Safe Shopping Promise and Privacy Policy.
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Do you upgrade computers?
Looking to get your computer upgraded at Micro Center? Yes, we do offer this service! Our store service teams can provide upgrade services for your laptop or desktop system whether it is a Windows or Mac OS based computer. Upgrade services will vary by device and what you're looking to get done. Please check out the…
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When will my warranty expire?
Warranties will expire at midnight (12:00 a.m.) 1, 2, or 3 years from their purchase date.
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How long is a product on sale?
This can vary from product to product from time to time. If you are ever worried you may miss out on a sales price, place an In-Store Pickup reservation and we will hold it at that price for three days.
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Can you extend my In-Store Pickup reservation? How long are reservations held for?
Our system automatically cancels in-store pickup reservations at the end of the third day giving everyone an equal opportunity to get the product.
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Can I cancel my In-Store Pickup reservation?
We know you're busy, so there is no need to contact us. All in-store pickup reservations are automatically canceled if not picked up within three days.
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Can I pay ahead of time? Can I pay over the phone?
Payment for in-store pickup items is only accepted in store.
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Can I pick up my purchases at a Micro Center store?
Absolutely. If you want to place a reservation online and have it ready for pickup, please do!
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Can you hold an item for me?
Our In-Store Pickup is a great way to have an item reserved for you. Reserve today and our In-Store Pickup Pros will grab the item for you and send you an email letting you know we are holding it for you. We’ll hang onto it for three days. This will also guarantee the price.
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Is my reservation ready?
Our goal is to locate the item within 18 minutes and communicate via email. When your reservation is ready, you will receive a Reservation Ready email notifying you. If for some reason the product cannot be reserved, you will receive a cancellation email. Note: All emails come from csrs@microcenterorder.com. Please double…
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How do I make a warranty claim?
All Micro Center protection plans and extended warranties can be handled right in your local store. Please bring your covered product in and we will take it from there. Note: Some TVs are eligible for in-home services. Please contact technical support via chat or text for further assistance.
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Can I get a quote or estimate over the phone for a repair, service, or upgrade?
Our starting prices for different services can be found by type on our service page. For the most accurate pricing, visit our in-store expert technicians who can help you understand what will be required to meet your needs. Diagnostic services start at just $39.99.
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When will you get more of an item in stock?
Items are re-stocked depending on several factors including supply and demand. Stores typically receive shipments of new product every week, but that does not guarantee all products will be restocked within that time frame. Stock will be updated on microcenter.com to reflect current availability every 10 minutes.
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Need a new device, but not entirely sure what you need? Have questions about a product?
Micro Center has long been known as the best computer and electronic device store with the most experienced, knowledgeable and helpful sales associates and walk-in technical support. We also have hundreds of items on display and would be happy to make some recommendations. Please visit our store experts and we will help…
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How do I check product availability or if a product is in stock?
If you haven't already, select your store as shown below. Once you're certain your store is selected you'll be able to see "real-time" inventory specific to your store! Please keep in mind that stock levels will not account for an item in another customer’s shopping cart in the store. Do you want verification before you…
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Working & Learning at Home
Working or learning from home can present new challenges, but Micro Center
has solutions: Like many of us you may have found yourself in the
unfamiliar situation of working or learning from home. What used to take
seconds to accomplish, now can take several minutes or longer. Issues with your
home network, PC, keyboard,…
