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Can i get a refund?
I reserved a open box B450 MSI Tomahawk. I got handed a B450 asus tuf? I exchanged the Asus after I found the tomahawk in the shelves but ended up paying the full price of 115 instead of 100 for open box. Is there anyway i can get the 15 bucks.
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Cost to Upgrade Motherboard, CPU, & RAM
Hi All,I would like to know what the cost to have a new motherboard, CPU, and RAM installed on my PC. I see the individual costs listed out at https://www.microcenter.com/site/content/repair-pricing.aspx but I'm wondering if there is a bundle for doing multiple components at once. Would this fall under the pricing for…
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Video Card Upgrade
hi - I bought a Video card along with 2 year warranty from Duluth, GA store. I like to upgrade the video card with the warranty still available on the original Video card. Question: Can I return my current video card and get the gift card valued for it and use it for my new upgraded video card in same Duluth, GA store. The…
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MacBook in for diagnose and repair
Hi, I have left my MacBook Pro 2013 model in store for repair last Saturday. I couldn't get you guys on phone due to maximum people holding the call and don't know what is the status of it. Can you please let me know or give me a call if it is diagnosed and ready? Thanks
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7-8 Business Days
I took my computer into the Rockville Maryland Microcenter for some repair work and was told that I would receive a phone call in 7-8 days with an estimate. Here we are 10 days later and I can’t get a hold of the store. Is there any way that this board can get me in touch with someone. I just want to know how close I am to…
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iphone fix
i have apple care can i come in and get a replacement phone?
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Chicago Store
Hi, I just wanted to know if there was an estimate to when the Chicago store will reopen? Will customers be notified ahead of time or will it be instantaneous? Thanks.
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Question Regarding 3 Year Accidental Damage Protection Plan for desktop
Hello, I had some questions regarding 3 Year Accidental Damage Protection Plan for desktop. Information regarding this plan was vague, and wanted to get an answer from here. My understanding is that, with this plan, I would either get a complete repair, replacement unit or a store credit of a unit price without tax, even…
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Online order
I placed an online order for a laptop in which the store said they had 10+ in stock. How long will I have to wait till it’s ready for pick up
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The worst
I ordered two Dell SE2719HR monitors online. I picked them up in Cambridge a few hours later. I discovered when I got home one of the monitors given to me was a SE2717HR even though the receipt said two SE2719HR. OK, no problem because everyone makes mistakes. It's how you handle the mistake that counts. I sent a message…
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Cancel a recent online order
Hello, I need to cancel a recent online order. It is at the Overland Park, KS store.
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Laptop in for repair
hi my daughters laptop is in for repair. He replaced the battery but needed her Microsoft password to take the Windows S mode off. I’ve been trying to call for several days but can’t get through. It’s at the Westbury NY store.
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Coming in on a Saturday
I need to drop off a computer to have you reset the password. 1) I was told it costs $50 - is that correct? and 2) do I come to the store on Saturday or do I need to request a number, or how do I come to your store?
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A Very bad time each time I get in store.
First off let me say my account had been locked since 6/6/2020 . and it took over 4 days to get it unlocked via chat and phone call whilest being on hold for over 40minutes at a time, but luckily I got a hold of a person on the phone and got account unlocked.Second every time I enter the Bethel Road Store I get followed…
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Totally unresponsive repair center.
The PC repair department at the Brentwood, Missouri repair department has had my PC for 17 days for what seemed like a simple repair, is totally unresponsive, does not answer the phone. How do I get me PC back?
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Return - obtaining an RMA
I was sent the wrong computer - tomorrow it will have been 14 days. The store I purchased from is now temporarily closed, and I'm 19th in line for online chat. Is there an easier way to obtain an RMA - time is running out on me. Thanks.
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Building in store?
I wanna bring my current pc build in and get some new parts. My question is can I bring it in, take it apart, then after buying new parts, rebuild it back all in store?
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reservation
i need my reservation for a motherbaord at tustin Microcenter in claifornia extended until friday i really need help on this if anyone can help me
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Disappointing experience today
I went in today to order a custom desktop computer build. We started going over the parts I was looking to use and it turned out that the motherboard type I was looking for (an X570 chipset) is out of stock. I said that I'm not in a rush, and that they could just build the computer when the parts come in. I was told that…
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About to purchase SSD, are you able to Price Match Newegg and/or Amazon?
I'm about to purchase an SSD from Micro Center, but the model I'm in is cheaper at Newegg and/or Amazon. Its taking a while to get a hold of someone at Micro Center via chat and over the phone. Is it possible to make a pre-purchase or post-purchase adjustment in-store? Also, instead of going straight to the pick-up counter…
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Return Question
I bought a auros b 450m motherboard and a rysen 5 2600x as my CPU. I bought it like a month ago and just haven't had time to sent it up except this weekend. After a lot of trouble shooting and frustration I figured that it was defective and wanted to return the motherboard and the cpu. Is there any way you accept the…
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Replacement Battery for Dell Inspiron 13 7000 Series
Does Micro Center have one?
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Price Match
Hello there, my son is looking to buy an Acer 43” 4K monitor. You have it at 429 but Acer the manufacturer shows it at 399. Would like to buy it from Microcenter since I buy a lot from Microcenter. Can you match the manufacturer?
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Purchased (new) Monitor and was sold an open box or used one
The title pretty much is what is going on. Yesterday I purchased an $800 monitor, was supposed to be new. I get home and while unboxing it, something just seemed a little off.... and after plugging it in and not having to install anything i viewed the logs for the monitor and someone had it 2 weeks or so ago I am assuming…
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Customer service...
Hi, I realize this won’t change anything and I doubt anything will come out of me saying this but I feel the need to sort of state the disappointment in the services I’ve been given post purchase of my custom builds. I purchased two custom builds from microcenter totaling over $8,000 and it is now the 8th day I have yet to…
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can't get status on a repair
I brought my laptop to the Brooklyn store last Saturday (5/30/20). Over the past few days I've tried several ways to get its updated status ( via website, technician, manager, customer service). Best answer I've gotten is that MicroCenter will let me know within three days. Three days, plus the six that have already…
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is there anyway to get a hold of someone?
I have been calling and texting the store in Westmont, IL because I have questions about a repair job they are doing and prefer answers before I wait for a long time in person. Phone lines are full and no one answers my texts. This has been going on for several days.
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Return question
I posted earlier about returning a motherboard. I have all the packing and everything that came with the motherboard except the cardboard insert. Will I still be able to return it? The reason for returning is that the motherboard seems to have ongoing issues with memory. I have found numerous posts of people having the…
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Can I exchange earbuds that did not work out of box for the same product?
Hello Micro Center, I bought Bluetooth wireless earbuds (SKU-075986, $19.99) on May 31, 2020. One of the wireless earbud buttons does not depress; it is not usable at all. Am I able to exchange the defective earbud for the same product? I understand there Micro Center has a return policy for earbuds due to COVID-19. Micro…
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Cambridge Microcenter telephone is hanging up
I have attempted to call, but the voice answering system hangs up immediately.
