-
Dell Preferred Program
Currently have an existing line with dell am I able to use this line of credit here at micro center. The one around me has a whole section dedicated to dell products and would like to pick up a new PC this week
-
Warranty
I have a fairly new build PC that all of a sudden stooped working, the fans and lights work and there's a single beep but there's no video output. I've been able to test the video card, RAM and PSU on a separate system (Intel based) and they all work but I'm not able to test the motherboard and the CPU since they are AMD.…
-
Houston Store unreachable and unhelpful via text
I'm trying to get any sort of estimate of the wait time for the service department. I'm not looking for a guaranteed time, I'm just trying to figure out if it will probably take a day or a month or 6 months to get support. The "hold capacity" on the phone has been constantly full for 30 minutes, which I find very hard to…
-
Wait for e-mail? For how long?
If an item shows as being in-stock and my in-store pick-up reservation is accepted (w/credit card check), how long am I supposed to wait for this e-mail to show up telling me to come in and pick it up? I'm on day #3 and I don't understand why it takes (if I'm lucky) 3 days to mark an item as "sold" and tell me to come in.…
-
Electronics return
I bought a wifi extender right before the Covid19 restrictions took place (March 14). Were returns delayed due to Covid19 restrictions or am I still stuck with the 30 day from purchase on this electronic item. It has been causing issues with my wifi signals in the house.
-
Can I do an exchange on a motherboard?
I purchase a motherboard for my Dad on 3/25/20 and I was not able to make the return by date because of this covid situation we are going through. Is it possible to be able to do an exchange for another motherboard asap in the store?
-
Pricematch
I'd like to order an xbox you have in stock for pickup at the Tustin location. Am I able to price match to best buy? https://www.bestbuy.com/site/microsoft-xbox-one-x-1tb-nba-2k20-special-edition-console-bundle/6409970.p?skuId=6409970
-
Wish List Functionality
Why does a tech/computer retailer not have a system in place to notify a customer when an item in their wishlist comes back in stock. Since you won't tell anyone when your buyers expect delivery on their orders, wouldn't this be a better solution? All I've been given by your representatives is "check the website Tuesday,…
-
On-line Order
I recently made an order which I thought would be delivered to my home address, but instead it appears to have been made a reservation for in-store pickup. Is there any way to get that changed? If not then I would like to cancel the order.
-
New ram purchase is bad
Hello, I have been having issues with my son's new PC that we built. We ran the windows memory test and the ram tested as the problem. The ram was purchased on 4/30/2020, how can we exchange the product?
-
PC builder pick up question
Hello,This is my first time using your PC builder website at your store, and I was wondering what the process was when picking my parts online. Do I select the parts I want, and when I arrive I get the parts and build the PC myself at home? Or do you guys build it in store, and I pick it up? Thanks in advanced!
-
I have reserved an item I'm giving as a gift, can the recipient pick up in store?
I've reserved an item as a gift in the Chicago store. As I don't live in chicago, and the recipient does, I want the recipient of the gift to pick it up himself. The requirement to bring a credit card or ID has me stymied: have I paid for it online with my credit card? Will the payment go through only when it's picked up?…
-
Just need basic information
Hello there everyone Looking to build a pc. All the parts are pretty much in the store. I just want to know how long it will take. And how much will it be for the labor to put everything together. Not the parts. Just the labor.
-
Seagate Barracude HD
When installing Seagate HD , I discovered the pins on the back were broken. I bought this at the Fairfax VA store on May 6th. Is it possible to ship it to the store since it's 3 hours away for me?
-
Just reserved items, but 2 not in stock?
I had just placed a reserve for the items for my build after seeing everything was in stock. After doing that, however, I get an email saying that 2 items were not in stock. One of them, the Ryzen 5 3600 shows as 10+ in stock! What gives? The other is the motherboard which I guess there was only 1 in stock and someone beat…
-
Family of 5
I'm in a family of 5, can we all go inside the store together or only 2 can go? I have 2 little siblings and they cant be alone.
-
Monitor Return Question
Hi there, I recently returned a monitor that had a dead pixel, within the 30 day period and exchanged it for a new monitor of the same model. However, after using the newly exchanged monitor for a week, I have noticed this new monitor has even more dead pixels than the one I returned. The 30 day return period of the…
-
Can I get a copy of my invoice?
[removed personal information]
-
Can someone else pick up my online order?
I've tried to call (Houston) multiple times, but their lines are full. I won't be able to pick up my order any longer (I live in Austin). Can I have a family member in Houston pick it up for me? I'm assuming they would need my family member's info and potentially mine to verify, but I can't get through on the phone.
-
Financing Inquiry
Is there any way to finance a gaming desktop? I'm looking to purchase a $1500 pc and I'd like to have it fully paid off in atleast 6 months.
-
I have a pc in for a tier 3 PC build order, I am wondering how I can get a status update?
So I got my pc parts all together and ordered a tier 3 build. On monday I'm wondering how I go about to find out if its finished or not? I place the order on Monday of this week.
-
Two Questions!
Hello! First time customer! I have two questions. I have recently placed and order and was told it is ready and will be ready until Friday by end of day. My issue is I work until 5pm and live about 45 minutes away. Would we be able to hold my order until Saturday and I’ll definitely be there? My second question is would…
-
Macintosh
I only need help with my Mac. Are there any Mac specialists at MicroCenter?
-
MacBook Pro 15 inch Late 2013 Battery Replacement
Hi, I want to check and see if you guys carry a battery for MacBook Pro 15 inch Late 2013 and are able to install it if I visit the Houston store. Thank you
-
Question about returns
I need to make a return for a faulty product, but my wife used her card to pay for it. She can't stand the idea of us having to drive back to Orange County so I was wondering if I could go back myself and not need her credit card to make the return.
-
Financing
hey i had a quick question about the micro center credit card? i wanted to know how much it would cost monthly to buy parts that costs up to $1500 and how many months you guys finance and how much interest?
-
In-Store Pickup by a friend out of state?
I am an Ohio customer, I reserved an in-store only item at one of the stores in GA, this particular item was only available at a store in NY and GA, sold out everywhere else. I have a friend that lives in GA, can he pick it up and pay for it if I give him my order number? I am going to send him cash and he will ship it up…
-
Cancelled order
I ordered an item and selected in store pickup. At the time of the order, it showed 10+ in stock. Never got a confirmation email. Just got an email today stating my order was cancelled due to being out of stock. I checked the website, and it says there are 8 items in stock. Am I missing something?
-
I need to drop my computer needs work
Is to slow and I have the fastest internet need to restore
-
Data recovery
I replaced my Dell laptop hard drive. Can I recover the data from the old hard drive that stopped working?
