-
Returns
Are you still allowing product returns / exchanges as long as they fall within the 14 day window? I recently bought a video card, am having a lot of issues with it, and would like to return it and get a different one.
-
Order placing wait times
I placed an order this morning and it’s still not ready nearing the end of The business day. I need to know when I can pick up my hard drive.
-
Can I please cancel my reservations
Can I please cancel these two reservations. 1. Micro Center Online Reservation Number: 10139087 2. Micro Center Online Reservation Number: 10139063
-
St. Louis park store open?
Can anyone confirm if the St. Louis MN store is open I I’ll be traveling about 2 hours so I just want to check
-
Partial Order Ready
I was wondering if some of my items are out of stock can i cancel them and pick different parts or when i go to the store can i look at whats in stock and get that instead
-
New purchase
Do I need to purchase software with the HP 15-ef1072nr laptop? Or does word come with it? And what is a refurbished computer.
-
2017 Macbook Pro keyboard repair timeframe
Hi, I have a 2017 15 in Macbook Pro that has some keys starting to fail (f,g,h area of the keyboard) and from what I can tell it seems to be covered under the apple keyboard service program found here and since the apple store near me is closed I was directed to my local micro center here in St. Louis Park (who don't seem…
-
Partial Order Ready
I placed an order for pick up, but I got an email stating that some of the items are out of stock (even though it shows it as in stock on their website). Can I wait to come pick it up once my full order is ready? I don't want to have to make 2 separate trips.
-
Status of Service
This discussion was created from comments split from: COVID-19 & Micro Center Frequently Asked Questions [FAQ].
-
Am I able to change/add items on an in-store pickup reservation?
I have already made a reservation to pick up several items for a custom PC build in store, however, after doing some additional research, decided that I want a few different parts than what I originally reserved. I also would like to add a couple additional items on to my in-store pickup reservation as well. Is this…
-
return
I bought an Acer chrome book and it is glitching after just charging it. can I just show up to the store to return it.....the phones are busy and no one is answering my emails. this sucks that there is no organization here
-
A little disappointed
Hello, So today I purchased a graphics card from MC Rockville. I got come and tried to install it but the card was too long. I underestimated the length. I boxed it up neatly and went to MC Parkville. Mind you this was the end of the workday and MC Rockville I rarely shop at only if I am working out there but MC Parkville…
-
Dell Preferred Program
Currently have an existing line with dell am I able to use this line of credit here at micro center. The one around me has a whole section dedicated to dell products and would like to pick up a new PC this week
-
Warranty
I have a fairly new build PC that all of a sudden stooped working, the fans and lights work and there's a single beep but there's no video output. I've been able to test the video card, RAM and PSU on a separate system (Intel based) and they all work but I'm not able to test the motherboard and the CPU since they are AMD.…
-
Houston Store unreachable and unhelpful via text
I'm trying to get any sort of estimate of the wait time for the service department. I'm not looking for a guaranteed time, I'm just trying to figure out if it will probably take a day or a month or 6 months to get support. The "hold capacity" on the phone has been constantly full for 30 minutes, which I find very hard to…
-
Wait for e-mail? For how long?
If an item shows as being in-stock and my in-store pick-up reservation is accepted (w/credit card check), how long am I supposed to wait for this e-mail to show up telling me to come in and pick it up? I'm on day #3 and I don't understand why it takes (if I'm lucky) 3 days to mark an item as "sold" and tell me to come in.…
-
Electronics return
I bought a wifi extender right before the Covid19 restrictions took place (March 14). Were returns delayed due to Covid19 restrictions or am I still stuck with the 30 day from purchase on this electronic item. It has been causing issues with my wifi signals in the house.
-
Can I do an exchange on a motherboard?
I purchase a motherboard for my Dad on 3/25/20 and I was not able to make the return by date because of this covid situation we are going through. Is it possible to be able to do an exchange for another motherboard asap in the store?
-
Pricematch
I'd like to order an xbox you have in stock for pickup at the Tustin location. Am I able to price match to best buy? https://www.bestbuy.com/site/microsoft-xbox-one-x-1tb-nba-2k20-special-edition-console-bundle/6409970.p?skuId=6409970
-
Wish List Functionality
Why does a tech/computer retailer not have a system in place to notify a customer when an item in their wishlist comes back in stock. Since you won't tell anyone when your buyers expect delivery on their orders, wouldn't this be a better solution? All I've been given by your representatives is "check the website Tuesday,…
-
On-line Order
I recently made an order which I thought would be delivered to my home address, but instead it appears to have been made a reservation for in-store pickup. Is there any way to get that changed? If not then I would like to cancel the order.
-
New ram purchase is bad
Hello, I have been having issues with my son's new PC that we built. We ran the windows memory test and the ram tested as the problem. The ram was purchased on 4/30/2020, how can we exchange the product?
-
PC builder pick up question
Hello,This is my first time using your PC builder website at your store, and I was wondering what the process was when picking my parts online. Do I select the parts I want, and when I arrive I get the parts and build the PC myself at home? Or do you guys build it in store, and I pick it up? Thanks in advanced!
-
I have reserved an item I'm giving as a gift, can the recipient pick up in store?
I've reserved an item as a gift in the Chicago store. As I don't live in chicago, and the recipient does, I want the recipient of the gift to pick it up himself. The requirement to bring a credit card or ID has me stymied: have I paid for it online with my credit card? Will the payment go through only when it's picked up?…
-
Just need basic information
Hello there everyone Looking to build a pc. All the parts are pretty much in the store. I just want to know how long it will take. And how much will it be for the labor to put everything together. Not the parts. Just the labor.
-
Seagate Barracude HD
When installing Seagate HD , I discovered the pins on the back were broken. I bought this at the Fairfax VA store on May 6th. Is it possible to ship it to the store since it's 3 hours away for me?
-
Just reserved items, but 2 not in stock?
I had just placed a reserve for the items for my build after seeing everything was in stock. After doing that, however, I get an email saying that 2 items were not in stock. One of them, the Ryzen 5 3600 shows as 10+ in stock! What gives? The other is the motherboard which I guess there was only 1 in stock and someone beat…
-
Family of 5
I'm in a family of 5, can we all go inside the store together or only 2 can go? I have 2 little siblings and they cant be alone.
-
Monitor Return Question
Hi there, I recently returned a monitor that had a dead pixel, within the 30 day period and exchanged it for a new monitor of the same model. However, after using the newly exchanged monitor for a week, I have noticed this new monitor has even more dead pixels than the one I returned. The 30 day return period of the…
-
Can I get a copy of my invoice?
[removed personal information]
