-
PC builder pick up question
Hello,This is my first time using your PC builder website at your store, and I was wondering what the process was when picking my parts online. Do I select the parts I want, and when I arrive I get the parts and build the PC myself at home? Or do you guys build it in store, and I pick it up? Thanks in advanced!
-
I have reserved an item I'm giving as a gift, can the recipient pick up in store?
I've reserved an item as a gift in the Chicago store. As I don't live in chicago, and the recipient does, I want the recipient of the gift to pick it up himself. The requirement to bring a credit card or ID has me stymied: have I paid for it online with my credit card? Will the payment go through only when it's picked up?…
-
Just need basic information
Hello there everyone Looking to build a pc. All the parts are pretty much in the store. I just want to know how long it will take. And how much will it be for the labor to put everything together. Not the parts. Just the labor.
-
Seagate Barracude HD
When installing Seagate HD , I discovered the pins on the back were broken. I bought this at the Fairfax VA store on May 6th. Is it possible to ship it to the store since it's 3 hours away for me?
-
Just reserved items, but 2 not in stock?
I had just placed a reserve for the items for my build after seeing everything was in stock. After doing that, however, I get an email saying that 2 items were not in stock. One of them, the Ryzen 5 3600 shows as 10+ in stock! What gives? The other is the motherboard which I guess there was only 1 in stock and someone beat…
-
Family of 5
I'm in a family of 5, can we all go inside the store together or only 2 can go? I have 2 little siblings and they cant be alone.
-
Monitor Return Question
Hi there, I recently returned a monitor that had a dead pixel, within the 30 day period and exchanged it for a new monitor of the same model. However, after using the newly exchanged monitor for a week, I have noticed this new monitor has even more dead pixels than the one I returned. The 30 day return period of the…
-
Can I get a copy of my invoice?
[removed personal information]
-
Can someone else pick up my online order?
I've tried to call (Houston) multiple times, but their lines are full. I won't be able to pick up my order any longer (I live in Austin). Can I have a family member in Houston pick it up for me? I'm assuming they would need my family member's info and potentially mine to verify, but I can't get through on the phone.
-
Financing Inquiry
Is there any way to finance a gaming desktop? I'm looking to purchase a $1500 pc and I'd like to have it fully paid off in atleast 6 months.
-
I have a pc in for a tier 3 PC build order, I am wondering how I can get a status update?
So I got my pc parts all together and ordered a tier 3 build. On monday I'm wondering how I go about to find out if its finished or not? I place the order on Monday of this week.
-
Two Questions!
Hello! First time customer! I have two questions. I have recently placed and order and was told it is ready and will be ready until Friday by end of day. My issue is I work until 5pm and live about 45 minutes away. Would we be able to hold my order until Saturday and I’ll definitely be there? My second question is would…
-
Macintosh
I only need help with my Mac. Are there any Mac specialists at MicroCenter?
-
MacBook Pro 15 inch Late 2013 Battery Replacement
Hi, I want to check and see if you guys carry a battery for MacBook Pro 15 inch Late 2013 and are able to install it if I visit the Houston store. Thank you
-
Question about returns
I need to make a return for a faulty product, but my wife used her card to pay for it. She can't stand the idea of us having to drive back to Orange County so I was wondering if I could go back myself and not need her credit card to make the return.
-
Financing
hey i had a quick question about the micro center credit card? i wanted to know how much it would cost monthly to buy parts that costs up to $1500 and how many months you guys finance and how much interest?
-
In-Store Pickup by a friend out of state?
I am an Ohio customer, I reserved an in-store only item at one of the stores in GA, this particular item was only available at a store in NY and GA, sold out everywhere else. I have a friend that lives in GA, can he pick it up and pay for it if I give him my order number? I am going to send him cash and he will ship it up…
-
Cancelled order
I ordered an item and selected in store pickup. At the time of the order, it showed 10+ in stock. Never got a confirmation email. Just got an email today stating my order was cancelled due to being out of stock. I checked the website, and it says there are 8 items in stock. Am I missing something?
-
I need to drop my computer needs work
Is to slow and I have the fastest internet need to restore
-
Data recovery
I replaced my Dell laptop hard drive. Can I recover the data from the old hard drive that stopped working?
-
Why are there no reviews?
Microcenter has the infrastructure for reviews, but there are almost none on the site (I have not seen any, though I have done a couple). I did a 5 star review on a power supply, and it's still hanging around, but the negative review I did for a USB drive got deleted and removed from the site. I'd like to post a negative…
-
Reserved Items.
Yesterday at about 2AM I made a reservation for a PowerColor 5700 at the Tustin MicroCenter. Today I received an email letting me know the item was not in stock anymore. All of yesterday I tried to contact the store through phone and live chat. This is a really disappointing first experience. I wish I would’ve known that I…
-
Warranty/Return on RYZEN 5 2600X, How to do it?
i tried calling microcenter, but it doesn't pick up, that's all good. My Ryzen 2600x broke on me, and I bought an extended warranty on it. I have the original box and receipt. How would I go about returning this? Is it possible to check that it's still under warranty?
-
Order Help, Would some kind soul help me with an Online Reserve order?
I ordered the wrong part for the Gaming PC I"m planning on building any chance I could swap it out?
-
Customer Support HELP!
I can't reach you on the phone and you stole my money and lied to me!I ordered 2 items that were IN STOCK when I ordered them. Now one of the items is still in stock but both of the items have been cancelled and I was told that they're both not in stock and I have to reorder... But you haven't given me my money back! And…
-
Could you return a GPU that have 2 years replacement plan to buy another one better?
I bought a RX 590 graphic card with 2 years replacement plan about a year ago. It still working normally, but it is not powerful enough for current modern games. Could I return it and buy the other one better? It sounds not quite right, but when I buy this card, the seller said If I get the 2 years replacement plan, I…
-
Why are there no reviews?
Microcenter has the infrastructure for reviews, but there are almost none on the site (I have not seen any, though I have done a couple). I did a 5 star review on a power supply, and it's still hanging around, but the negative review I did for a USB drive got deleted and removed from the site. I'd like to post a negative…
-
Gigabyte RTX 2060 Super OC rev.2
Been having overheating and fan problems that started to cause some coil whine. Any chance of return or refund for an exchange, hopefully something from MSI or NVidia. Seems to be a common issue with Gigabyte cards. I've been referring to people to fix it but mine seems to be louder and more noticeable even at idle than…
-
Can I speak with a Manager or Sales Associate in the store?
If you need to work with a manager or store associate directly, we recommend that you visit your local store so you can speak with them in person. You may also email them at the email address listed on the business card they provided.
-
Restocking items
I know the coronavirus has wreaked havoc on supply lines and manufacturing and causing all kinds of shortages, including computer components. I also know you're all doing the best you can to re-stock items that are either out of or low in stock. What I'd like to know is how are the manufacturers doing? I'm aware many of…
