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Should I bring my built pc or the parts
So I’m going to micro center tomorrow to flash my pc’s bios and was wondering which is more convenient for the employees at microcenter, if I bring my built pc with everything, or if I bring the parts that are asked?
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Apple Repairs
Hello, I have a swollen battery in my MacBook Pro. I have Apple Care. Apple said you are open and can do the repair. I have an Apple case number. No one answers the phone when I call Micro Center. Your website faq says the "knowledge bar" is suspended indefinitely The online scheduler says walk-ins are welcome. I would…
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Building PC - What to expect?
Hello! I'm very excited I've been planning to build a PC through Microcenter for some time now and I'm going to go to the Tustin store this weekend and meet with an advisor. I'm just curious as it's hard to talk to someone over the phone - what should I expect? What's the process like and the timeline for getting it all…
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Open Box Returns
Hello, I just bought an ASUS Xonar SE 7 days ago. I installed it but there was a driver conflict. My question is, may I return this sound card if the box was thrown out in error? I have all of the contents including the static bag and receipt. Thank you for your time!
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Can i get a refund?
I reserved a open box B450 MSI Tomahawk. I got handed a B450 asus tuf? I exchanged the Asus after I found the tomahawk in the shelves but ended up paying the full price of 115 instead of 100 for open box. Is there anyway i can get the 15 bucks.
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Cost to Upgrade Motherboard, CPU, & RAM
Hi All,I would like to know what the cost to have a new motherboard, CPU, and RAM installed on my PC. I see the individual costs listed out at https://www.microcenter.com/site/content/repair-pricing.aspx but I'm wondering if there is a bundle for doing multiple components at once. Would this fall under the pricing for…
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Video Card Upgrade
hi - I bought a Video card along with 2 year warranty from Duluth, GA store. I like to upgrade the video card with the warranty still available on the original Video card. Question: Can I return my current video card and get the gift card valued for it and use it for my new upgraded video card in same Duluth, GA store. The…
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MacBook in for diagnose and repair
Hi, I have left my MacBook Pro 2013 model in store for repair last Saturday. I couldn't get you guys on phone due to maximum people holding the call and don't know what is the status of it. Can you please let me know or give me a call if it is diagnosed and ready? Thanks
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7-8 Business Days
I took my computer into the Rockville Maryland Microcenter for some repair work and was told that I would receive a phone call in 7-8 days with an estimate. Here we are 10 days later and I can’t get a hold of the store. Is there any way that this board can get me in touch with someone. I just want to know how close I am to…
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iphone fix
i have apple care can i come in and get a replacement phone?
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Chicago Store
Hi, I just wanted to know if there was an estimate to when the Chicago store will reopen? Will customers be notified ahead of time or will it be instantaneous? Thanks.
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Question Regarding 3 Year Accidental Damage Protection Plan for desktop
Hello, I had some questions regarding 3 Year Accidental Damage Protection Plan for desktop. Information regarding this plan was vague, and wanted to get an answer from here. My understanding is that, with this plan, I would either get a complete repair, replacement unit or a store credit of a unit price without tax, even…
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Online order
I placed an online order for a laptop in which the store said they had 10+ in stock. How long will I have to wait till it’s ready for pick up
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The worst
I ordered two Dell SE2719HR monitors online. I picked them up in Cambridge a few hours later. I discovered when I got home one of the monitors given to me was a SE2717HR even though the receipt said two SE2719HR. OK, no problem because everyone makes mistakes. It's how you handle the mistake that counts. I sent a message…
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Cancel a recent online order
Hello, I need to cancel a recent online order. It is at the Overland Park, KS store.
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Laptop in for repair
hi my daughters laptop is in for repair. He replaced the battery but needed her Microsoft password to take the Windows S mode off. I’ve been trying to call for several days but can’t get through. It’s at the Westbury NY store.
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Coming in on a Saturday
I need to drop off a computer to have you reset the password. 1) I was told it costs $50 - is that correct? and 2) do I come to the store on Saturday or do I need to request a number, or how do I come to your store?
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A Very bad time each time I get in store.
First off let me say my account had been locked since 6/6/2020 . and it took over 4 days to get it unlocked via chat and phone call whilest being on hold for over 40minutes at a time, but luckily I got a hold of a person on the phone and got account unlocked.Second every time I enter the Bethel Road Store I get followed…
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Totally unresponsive repair center.
The PC repair department at the Brentwood, Missouri repair department has had my PC for 17 days for what seemed like a simple repair, is totally unresponsive, does not answer the phone. How do I get me PC back?
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Return - obtaining an RMA
I was sent the wrong computer - tomorrow it will have been 14 days. The store I purchased from is now temporarily closed, and I'm 19th in line for online chat. Is there an easier way to obtain an RMA - time is running out on me. Thanks.
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Building in store?
I wanna bring my current pc build in and get some new parts. My question is can I bring it in, take it apart, then after buying new parts, rebuild it back all in store?
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reservation
i need my reservation for a motherbaord at tustin Microcenter in claifornia extended until friday i really need help on this if anyone can help me
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Disappointing experience today
I went in today to order a custom desktop computer build. We started going over the parts I was looking to use and it turned out that the motherboard type I was looking for (an X570 chipset) is out of stock. I said that I'm not in a rush, and that they could just build the computer when the parts come in. I was told that…
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About to purchase SSD, are you able to Price Match Newegg and/or Amazon?
I'm about to purchase an SSD from Micro Center, but the model I'm in is cheaper at Newegg and/or Amazon. Its taking a while to get a hold of someone at Micro Center via chat and over the phone. Is it possible to make a pre-purchase or post-purchase adjustment in-store? Also, instead of going straight to the pick-up counter…
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Return Question
I bought a auros b 450m motherboard and a rysen 5 2600x as my CPU. I bought it like a month ago and just haven't had time to sent it up except this weekend. After a lot of trouble shooting and frustration I figured that it was defective and wanted to return the motherboard and the cpu. Is there any way you accept the…
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Replacement Battery for Dell Inspiron 13 7000 Series
Does Micro Center have one?
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Price Match
Hello there, my son is looking to buy an Acer 43” 4K monitor. You have it at 429 but Acer the manufacturer shows it at 399. Would like to buy it from Microcenter since I buy a lot from Microcenter. Can you match the manufacturer?
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Purchased (new) Monitor and was sold an open box or used one
The title pretty much is what is going on. Yesterday I purchased an $800 monitor, was supposed to be new. I get home and while unboxing it, something just seemed a little off.... and after plugging it in and not having to install anything i viewed the logs for the monitor and someone had it 2 weeks or so ago I am assuming…
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Customer service...
Hi, I realize this won’t change anything and I doubt anything will come out of me saying this but I feel the need to sort of state the disappointment in the services I’ve been given post purchase of my custom builds. I purchased two custom builds from microcenter totaling over $8,000 and it is now the 8th day I have yet to…
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can't get status on a repair
I brought my laptop to the Brooklyn store last Saturday (5/30/20). Over the past few days I've tried several ways to get its updated status ( via website, technician, manager, customer service). Best answer I've gotten is that MicroCenter will let me know within three days. Three days, plus the six that have already…
