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GPU Warranty/MicroCenter Extended Warranty
Greetings, I've purchased a high end GPU(2080 Ti) a couple of months ago for both work and entertainment purposes. As of a week ago I've had overheating issues, crashes and stability issues when handling design software rendering as well when running high end games etc. I know MicroCenter doesn't handle GPU repairs, so…
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Headset Exchange?
Hi, I bought a Red Dragon Zeus2 headset yesterday and noticed a dead zone in the right ear (I have to fiddle with it before the volume works). I understand that there is a no-refund policy on headsets right now due to covid-19 precautions, but the product is defective and I would like to get a replacement. What is the…
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Update on return policy for VR headsets
Hi, I was wondering if there is/will be an update to the return policy for VR headsets? I've been wanting to return my headset for some time now, it's been sitting in the box for probably a month.
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in stock discrepancy
Hi. I just reserved a laptop sku number: SKU:088443. I would like to purchase a second one and would like to find out if I will be able to pick up both or if the second one would need to be ordered in. Can you help me?
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Return Cable Without Packaging?
Hello, I recently purchased a Cat6 75ft ethernet cable and was hoping to return it for a shorter one. I think I may have accidentally thrown the packaging away (it was a plastic bag), so I was wondering if it is still possible to return it. I also unfortunately don't have the receipt. Thanks in advance and sorry for the…
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Price Adjustment
Good morning! I have a computer I purchased 15 days ago that has dropped from $2199 > $1999. Can I please get a price adjustment? Order # [removed for privacy]
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Cancel order
Hello, I placed an order in the past 30 minutes but was hoping to cancel. Order number 10936635. Thank you!
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Can I return something without the receipt?
I recently bought the RTX 2060 SUPER last weekend (Saturday). I just heard of the new 3000 series of NVIDIA graphics cards and went to see if I could return the 2060. When I couldn't find my receipt, I went to the live chat system. Whenever I was up, it would give me a prompt to reload but when I did, it would put me at…
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Cancel order
I need to make sure I cancelled order #10913847. It’s a duplicate
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Returning CPU and Motherboard
Hello, I've recently purchased these items and was wondering what the open box fee would be if I had lost the manuals/accessories within the box? Also, I've applied thermal paste on my cpu, would it still be eligible for return? Thanks in advance!
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So why ya blocking my email from the free drive give away..
SO tired to use the same email i use for this forum and for my online orders at microcenter.com for the free drive give away and i get .. We're having trouble registering this email address. Is there another you'd like to try? Not the first time i have had this issue with some companies because i use a rather aggressive…
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Change in store to shipping order
Hi, I placed an order but did not realize it was for in-store pickup. Can I update it to be shipped to my address on file?
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MC Credit Card
Thinking about getting a MC Card. How long does the 0% interest last for?
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Micro Center credit card
When applying to MC credit card, can I add an authorized user to the card?
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Cancelling an order
Why is it so difficult on this site? I would like to cancel my order of li liancool mesh case. Order Number »10900447
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Canceling Online Order?
Bought the wrong item and looking to cancel order #10797380, however I can't seem to figure out how let alone even see it in my order history.
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Question about return/exchanges
I want to return something and exchange it for something else. I was just wondering if I can exchange it for something else and pay the difference on my debit card, rather than refunding it and waiting 5 days for the full money to be given back. In other words, can I just return it for immediate store credit to be spent on…
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Arranging for a payment and pickup.
I live in California and have been looking everywhere for this product: https://www.microcenter.com/product/617587/lian-li-dk-05f-dual-eatx-tempered-glass-rgb-desk---black The Tustin store closest to me does not carry it. Micro Center does not ship this item, only pick up. I have found the item in stock in the store in…
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Changing shipping option
I ordered a monitor (order#: 10876400) and want to change the shipping from standard to 2 day delivery. Can I receive some help on how to do this?
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How do I add an order to my account?
I recently bought a laptop but checked out without an account. I made one after and I was wondering if I can add my order onto my account. Thank you.
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How to cancel order
Hello I ordered an item and I mean to do in store pick up and I accidentally picked ship to me and I just want to cancel it now and I’m not sure how to do it
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Need copy of receipt and warranty
I bought and received a Dell laptop from MicroCenter less that a month ago. I cannot find the receipt, warranty, or any other info that should have come with the computer. There is also no Windows 10 backup disk.
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Return without box
I want to return my monitor, but I threw out the box. I have everything else that came with the monitor. Can I still return it?
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Extended pick up reservation date?
I'm wondering if it was possible to extend a pick up reservation by a few days? I recently reserved an order for my entire PC kit and was going to come over on Saturday to pick it up, but I didn't know the reservation ended before that on Thursday. Is it possible to extend that reservation until Saturday or I have to wait…
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NO return credit yet
I returned a $ 400 head set on august 18 2020, I received a partial return in cash and the reegister person said $288 on my credit card because I paid partially in cash. I do not see the credit yet on my card when should I expect to see the credot?
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Cancel Order
I was wondering if I would be able to cancel a reservation. I have reserved the wrong item to pick up tomorrow. My Micro Center Online Reservation Number is #10803969. I would like to cancel this order and order something else.
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Replacement Plan but no Boxes
My motherboard and processor have recently stopped functioning as expected. I no longer have the boxes but I bought the replacement plan. Can I still return them?
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If I reserve parts online, do I just need to pick them up at the front?
I am looking at ordering parts for a PC and reserving online. Will everything be picked out for me and I'll just need to pay at the front and pick it up? I'm looking to minimize the amount of time I'd need to be browsing through the store.
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Motherboard return
I have upgraded my motherboard with a GigaByte Z490 Aorus Pro AX. Installed a second graphics card in the PCIe x8 slot. Was expecting to use CrossFire on the motherboard as stated in the manual. The Windows driver software does not recognize the second graphics card. The BIOS does not report the card installed in the PCIe…
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Missing receipt help
Hello! I am trying to obtain a receipt for a purchase I made back on July 14th. I lost my receipt, but now need a copy to submit for an expense report. I have tried calling customer service, but am never able to get through. Can anyone please help? Thank you!
