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How do I file a complaint? Employee Broke My Part
Hey, I was at MicroCenter in Tustin CA last week and an employee broke my m.2 while I was the. I just built my PC and had problems with my PC, it turns out my MOBO was dysfunctional, so I bought a new one and had the guy install it for me after I paid for diagnostics and a new motherboard. While he was building it I heard…
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Customer Service at Chicago location.
After shopping with Micro center for years and moving up north, i was down south, why is the chicago location tech support so horrible? No one will talk to you, no one will fix the mistakes they made. To think someone will just go away after spending so much money on a build is sad honestly.
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Can I get a refund on a store-bought custom build and peripherals 8 months in?
To start off, I had purchased a build that cost a little over $4000 that I have thrown together with a Micro Center employee. I've attached a DxDiag file to this to go over all the components. Initially, I had issues running games built off Unreal Engine- they'd crash a bunch but I did my own fixes by disabling and…
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Concern regarding dropped off pc
I dropped off my pc on October 30th to the Micro Center in Madison Heights and was told that it would take up to 4 weeks to look into the problems my pc is experiencing. I have reached out thru email and text and i have gotten no response on the situation, im just wondering how i can get an update on the pc.
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Blocked?
I just recently got into PC building/gaming. My brother has been telling me about Micro Center so I decided to visit the site....then I was blocked. It said that I am a robot or something like that. Why?! I am definitely not a robot.
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are there any plans to build a microcenter in Arkansas
it would be really nice if you did there's virtually no competition here and were in need of one there's plenty of opportunity and money to be made.
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I was wondering when the sale would end on this laptop.
I was wondering when the sale on the Dell G16 7620 Gaming Laptop was going to end and if it would still be on sale in late December. It would be a great help to know!
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Service Update
This discussion was created from comments split from: Micro Center Service/Repair Information.
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Can I return the motherboard after 15days
I’m now outside of the state, and I bought the bundle 10 days ago, and all the pc parts are shipped and when I starts build it, I found out that the motherboard is not working, but I’m not able to go to store and return it within 15 days, is there any ways to help me return the motherboard, I can ship it to the store if…
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I was charged twice on 2 separate orders.
I bought something in store then picked up an online order in store and paid for it separate The next day on my credit card it shows that I was charged the day of the transactions and the next day I was charged the same amounts again. Wondering how I can get this resolved?
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Double Charged for a recent order
Recently I ordered the following: pulsar 4K Dongle 1 pulsar X2 H Wireless Size 2 - White pulsar Superglide Glass Mouse Pad XL - Red If someone could help me refund the second charge and explain what happened that'd be great, thank you.
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We need a Micro Center in Virginia Beach
all we have up here is Best Buy and their selection is minimal at best. I can't get things like thermal pads and water cooling parts around here unless I buy them online. Micro Center is a need down here
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When will I hear back about my PC repair?
I placed a repair first on 11/26/2023. They repaired it the same day, but my PC still did not boot. The issue was that my PC broke down into a boot - blue screen loop after I swapped the RAMs from 16gb to 64gb. Situation got worse, I just kept seeing a black screen, instead of my Motherboard brand logo and so on. I…
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Repair Estimated for one day on day 20, no contact from store
Hi, I dropped off my desktop I bought the parts and assembled from MicroCenter Madison Heights, and it has been 20 days now and I have had no updates on the service order, the repair technician has changed, I have tried to have an online customer service representative multiple times have the store reach out to me, and…
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Micro Center credit card use
Can I apply for a Micro Center card and use it before receiving it? If so, do I need to apply in store at time of purchase or can I do it online ahead of time?
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Alan Wake 2 Redemption Code
Purchased a NVIDIA GeForce RTX 4070 Gaming Overclocked Triple Fan 12GB GDDR6X PCIe 4.0 Graphics Card 1 of (SKU) 561399 at a NY Micro Center on 11/25/2023 and did not receive an Alan Wake 2 code to redeem. Would like to know if one can be sent given the promotion ends today, 11/27/2023.
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Is my order getting canceled because I already purchased an Intel bundle?
Reserved an Intel CPU bundle since all the AMD bundles were out of stock. Saw today that some AMD bundles were back in stock so ordered one and it was canceled afterwards. Is that because I already reserved an Intel bundle and you are limited to how many bundles you can buy? I want to cancel the Intel bundle but can't due…
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Price match after purchase
Hi there, I just bought a whole list of items for a new computer build, but my phone died at the store, so I couldn't pull up prices that were lower for the price match. How would I go about requesting a price match, and is it even available after the purchase. I used my CC. Also, the store told me I would have an account…
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Order no longer in history, no email
A few hours ago I ordered a monitor to be shipped to my home,I was charged for it but I didn't get an email confirmation of the order. I did have it showing up as pending in my order history so I was confident it went through but now it disappeared from my order history and I have nothing to confirm that I am actually…
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Did not receive Alan Wake 2 Code with Laptop purchase, how to redeem?
I purchased an Aorus 17x laptop on 11/3 which included the Alan Wake 2 game promo but didn't get any emails or notice any redemption guides on the receipt. how do i go about obtaining my code? Please let me know if you need any specific infos. Thanks!
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14700k Bundle Price Match
I recently purchased the 14700k bundle for $550 about a week ago and see that it has been dropped in price of $50. Can I price match that?
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You are desperately needed in the Tampa/Orlando area!!!!
I cannot believe you haven't opened a store either the west side of Orlando or east side of Tampa or split the difference in Lakeland. This is a huge market with crappy computer parts coverage!
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New Perks or Member Program?
Hi, I was in my local MicroCenter store the other day and thought I saw a poster for a member or affinity/perks program. But I can't find anything on the website. Is there a link for this? I think the poster had a QR code but I didn't stop to scan it.
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Bambu X1C
Will the Bambu X1C printer go on sale in November 2023? If so what day?
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Bundle Price Increase
Hi, I am trying to build my first PC. I had my eyes set on this microcenter AMD bundle that had a Ryzen 5 5600X3D, Asus Tuf Motherboard, and 16gb of Ram for $269. Here is the photo: I saved up a lot of money for it for a long time and am in a very tight budget. I was about to buy it but I thought maybe there was a chance…
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Particulars about Microcenter Credit Card
As most know, Microcenters Credit Card is serviced by Wells Fargo. And, if you charge something and don't chose 6 months no interest, then you get a 5% discount on the items. What I have discovered recently is not very positive, and in fact, very negative. During this past August '23, I purchased an open box laptop for…
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this has been dealt with satisfactorily
I can't find the delete button.
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Exchange unopened in-box outside the 30-day window
Hi I purchased a PSU about 6 months ago. I realized that the one i got is a little underpowered for my system. It is unopened still in the box. also unopened. Is it possible to exchange it for credit or equal value?
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Holiday 2023 CPU/Motherboard return policy?
What are the dates for the holiday return policy 2023? Giving motherboard/cpu as a gift but won't be tried until shortly after New Year but will be bought right after Thanksgiving. Also can purchase protection be bough until the end of date range?
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Cannot Connect XBox or Desktop to Wifi, Any Suggestions???
I have an Xbox and a Power Spec desktop that will not connect to the internet via Wifi or ethernet cable. I previously was using a 4 year old gateway modem router combo and about 4 weeks ago the computer and Xbox would no longer connect to internet. From other conversations I was told to upgrade my Modem and router, I did…
