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Need to file a complaint with the service department
Looking for a place on MC's site to file a complaint, and not finding it. I want this to be documented rather than discussed over the phone. I brought my MacBook Pro 2013 for diagnostics, was told by the technician at the desk that it does not boot, battery does not respond, so it would need a logic board, which would cost…
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Can someone else return my item for me?
I have already started the return process and have the QR code printed out for the return. If I am busy working and unable to get to the store to return an item, can I have someone else bring in the return for me?
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Store Reservation Charges FULL amount?
I'm trying to place a reservation for a SD Card and use my Micro Center charge to pay at store according to your established reservation policy. We will only place a $1 hold on the credit card you enter online upon placing the reservation. The full payment for the order will still have to be made in-store at the time of…
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Will this void my warranty?
I bought an Asus pre-built the other day, and I was warned that the case isn't the best for cooling. If I buy a new case and transfer all the components over, will that void my 2 year internals warranty?
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Change from Shipping to In-store Pickup
Hi, I'd accidentally selected shipping instead of in-store pick up at the Tustin Location
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What retailers do you price match with?
By most retailers, I would assume you are including Amazon, Newegg, and Best Buy. However, is there a more detailed list to which retailers you would 100% price match with? A few additional retailers that come to my mind are B&H Photo Video, Adorama, and Central Computers, and possibly Target and Walmart where applicable.…
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Can store credit be used to purchase a Steam Wallet Card?
I have a store credit balance (not a credit card, just store credit) and was wondering if I could use it to purchase a $100 Steam Wallet Card? Here is a link to what I'm talking about Thanks for your time
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i tryed to get the coupon but it says for new customer only but the thing is i am new i made my
account last week
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Ordered the Wrong Lian Li Q58 Mesh Kit
Hello, I just bought a Lian Li Q58 Mesh Kit but I mistakenly ordered the white color instead of the black color. Am I able to get this changed before it's processed and shipped? Order Number: -removed by admin- Thanks.
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Can I return and exchange?
Good afternoon! I have a EVGA RTX 3090 Ti. I bought it recently in store with a warranty and I upgraded from a 3080ti. I really am not finding the price was justified by performance gains at all. Even though everyone told me that would be the case I didnt listen and had to see for myself. Is it possible to return it for a…
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Bad Customer Service
I placed an online order today for a Power Supply that was listed on the website, I entered my information and got the order confirmation a few minutes later. Not long after I got an email saying that my order was cancelled because availability issues and the email stated that I wasn’t charged for the order but my bank…
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What type of retail company does not want to talk to customers or have them call
Denver Micro Center Can't call No phone number posted Chat keeps hanging up Did they forget about the customers that made them. Denver Micro Center gets a big bat F for customer service.
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Lost receipt
Hello, I just just finished a chat with support and they were unable to help me. I’m trying to RMA my Seasonic PX-1300 and am unable to find the receipt. Chat support was unable to find it with either of my emails, my phone number, or my cards. I checked my bank statements and was unable to find it, so I think I paid cash.…
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Did not receive copy of Modern Warfare 2 with Purchase of Lenovo Legion 5 Laptop.
Purchased Lenovo laptop that stated I should receive a copy of Modern Warfare 2 with purchase, no information on receipt about this or within the email.
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Warrenty Claim for InLand SSD Bought from Amazon
I bought an InLand 2TB SSD from Amazon last year. It's now completely dead and won't even by recognized by my Mac or Windows PCs. How do I file my return claim? What is the process of getting it replaced/fixed? There is no Microcenter in my area so bringing it in is really not an option. Thanks,
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EVGA RTX 3070 FTW3 Brand New RGB Discoloration
About a week ago I bought a RTX 3070 FTW3 from Micro Center, and when I added it to my PC the colors are very off. The white is a brownish yellow color, the full blue is a tinted teal color and in general the colors are off. I never bought a warranty, but would I be able to return it and exchange it for one with…
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Does the 25 dollar off cpu promo work on a Motherboard and CPU combo?
On the website I saw a pretty good deal for a ryzen 5600x and motherboard combo called "AMD 5 5600X OEM" which includes the 5600x and a b550 pro vdh. I am wondering if the 25 dollar off and Ryzen/Intel CPU works for this CPU and motherboard combo.…
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What's the status of my online order?
I placed an online order with fastest shipping at 7:22 am Friday morning and have yet to receive an email about shipping time/status. All I received was an order confirmation email. Any insight on the situation would be greatly appreciated.
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Open box item at sale price of new?
I'm wanting to buy an item that's on sale, but is out of stock. There are a couple of this item listed as open box, but their prices are 40-60% above the sale price of the new item. Can I buy the open box item at the new item sale price?
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How do I get a Repair Reservation Conformation number by email?
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Micro Center Credit card question
This discussion was created from comments split from: Financing instead of 5%.
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Cancel my reservation please. 🙂
I would like to cancel my reservation for the Ram ($75).
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Order "Routed"??
I was wondering why my order says "routed" when I paid extra for 2-3 day delivery?? Any Ideas?
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Refund for extended warranty
This discussion was created from comments split from: Refund for extended warranty.
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Return policy and same day store credit.
I bought a motherboard I do not need three days ago, set it up and everything but it turns out that was not what was wrong with my PC. So I was wondering if it was still returnable already opened and used and if I can get store credit that same day to buy the part I need instead of waiting days for the money back on my…
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Wish there was a trade option!
I have a brand new alienware x15 r1.and 1500 dollars i want the powerspec for 2,600 that comes with cod mw2 but I meed.to save another thousand. Wish I could trade my 2400 dollar laptop for the remainder...
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IS microcenter still doing there "Submit a Build. Get $25, Absolutely Free." promotion
Hi I was just wondering if microcenter is still doing there "Submit a Build. Get $25, Absolutely Free." promotion. Can't find any info on when this promotion ends thanks.
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Need a copy of invoice
Hello, my name is oscar I am looking for a copy of my invoice when I purchased an AMD 6900XT red devil GPU. Need to send it in for repair and they are asking for a copy.
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Need a copy of my receipt
Hello, I purchased a full build back in September 2021 from the St. Louis Park location in MN. I seem to have lost the receipt and I dont have it in my email and its not tied to my micro center insider account. I think because I made the purchase in-store. I need the receipt to possibly get my AIO cooler replaced. Let me…
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No Order History or Confirmation Email
I placed an order earlier today for a custom PC build, but never received an email confirmation with my order number. I also don’t have anything in my order history for my account. Is this normal for a purchase that is made for pick-up in store? I know the order went through because I see the pending charge on my credit…
