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Purchase
I am interested in purchasing a surface book 3
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Tech Support Inquiry - JillV
This discussion was created from comments split from: More of a statement than question..
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PC wont boot after force restart and AIO
I would appreciate any help on my problem: I installed an AIO today and the PC worked fine afterwards. However, i force restarted after my screen froze and now the system will not boot. The monitor screen does not show anything. My mouse is also doing this weird thing where it will power on and then off after 1-2 seconds.…
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My Device IdeaPad S340-15IWLTouch........Camera currently is not working and need some suggestions
I just bought this laptop last month from Lenovo which is currently under warranty and was referred to you by them. Camera is detected but is displaying some type of picture which is blocking the camera. It looks like a red ball with a black background. Can someone please advise me on what I can do. I tried uninstalling…
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Issues with Z490 Aorus Master - Voltages, Memory timings, and AIO pump control
Is anyone else having this issue and can it be fixed via a BIOS update?
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Desktop beeds off screen in all 4 directions
Purchased an open Box Lenovo ideacenter 510a Monday. Fired it u last night and it has a weird problem. The desktop bleeds off my screen in all 4 directions,. Mouse also tracks off the screen in all 4 directions. Taskbar is lost below the bottom of the screen, activity boxes X in top right is above the screen on top right.…
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Dell Laptop Keyboard Issue
I bought a Dell laptop for my wife on 3/24 because she was forced to work from home due to Covid 19. All of a sudden the b,n,/, and space bar stopped working. What can we do to remedy this situation? Can it just be swapped out for another?
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Laptop on sale in store only
Hello, you have an Acer Aspire 5 on sale for in store only. There are not any in Dallas but there are 10+ in Houston. Is there any way you can have one shipped to Dallas?
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Nzxt h510
So 2 questions, It says opened box does that mean it’s new and the box has been opened or is it used and also if I reserve something how long do I have to pick it up
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No WiFi option
I’m trying to connect through WiFi. My network adapters doesn’t show a WiFi option. I’ve tried multiple things. The only thing that worked was “ipconfig /flushdns” but once my pc was turned off it wouldn’t reconnect. Even after I did the ipconfig /flushdns
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PowerSpec G464 - USB-C Not Working
Hello! I purchased this prebuilt on Saturday and it's handling all my programs great so far. But there's a few issues that are frustrating and the latest and most important one now is the USB-C port is not working. I've tried 3 different USB-C devices, including an adapter and simple phone charging cable, and none of them…
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Review: PowerSpec B744
Bought a PowerSpec B744 recently and have been very satisfied with it. So much so, that I left a review a couple of weeks ago. However, the review has not been published. Any reason why?
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Wireless printer will not print from laptops
Hello, I have a Brother wireless printer that has worked well for more than a decade. Last week, I noticed the Brother wireless printer will not print jobs from my personal laptop (Toshiba). I installed the wireless printer software onto another laptop (Dell). However, I encountered the same problem from both laptops: I…
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Installing Graphics Card - help with power connection
Hello, I have an HP Pavillion 590 and purchased a GTX 1660 graphics card. Clicked into place just fine. Now having trouble figuring out what power cord. I've ordered PCIe Power cables twice and they are the wrong ones. The new graphics card has a 8 port connection. It SEEMS I'd need an 8 pin power connector but what does…
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Help
I just put a new PC together this evening. I have a corsair CX650M PSU. As soon as i plugged it into the wall and turn the power on i got a big spark out of the back of the unit and the cord appeared to have some grey on it. is this a possible just bad power supply or am i completely SOL? Is there anything i can do to test…
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SATA 2.5 to USB adapter?
I'm a PC technician and a client of mine wants some data recovered from an old laptop of his. Upon removing the hard drive I realized that it's neither modern SATA nor IDE, but it uses a SATA 2.5 connector. In order to recover the data, I need a SATA 2.5 to USB adapter/enclosure. Does anybody know where I can buy such a…
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Mobile hotspot USA unlimited data
I am looking to get a recommendation of the best mobile hotspot with unlimited data. Would use to connect my pc to the internet and VPN or remote connect to work and stream movies To a Roku. Thanks!!!
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When will parts be in
I’m building my pc right now and need a few more parts such as the nzxt h510 and the MSi tohmahk motherboard , but all these are sold out on the locations closest to me , how do I find out when they will be available next.
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Help connecting 3rd monitor
We had a desktop built at your store and have connected 3 monitors to it - 2 to the DP and 1 to the HDMI. The desktop is only detecting 2 monitors.
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PowerSpec G464 Case - should there be a fan at the back of the case?
Hello- I also posted this question in the Q & A section of the product page. I purchased an open box version of the G464 and it looks great, but on the back side of the PC (next to the ports) there is a rectangular slotted area that looks like it's meant for ventilation. Is an internal fan supposed to be mounted to that…
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New laptop
Mike in tech has had my laptop for almost 2 weeks. I bought it new in January from your store. I want a new computer. I don't want this pile of crap. It started failing in March. I removed all updates and it worked until i brought it in at the beginning of June. I have purchased quite a few computers from your store. Treat…
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Forced to spend $5,000 just to go to work
Bought a laptop, that I returned due to horrible customer service. Now, this morning I have to purchase another laptop in order to go to work totaling $5000 out of pocket. Because Microcenter loves to hold any funds they receive for an excessive time period. Seeing that they still have 2 reserve orders they have been…
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SFX power supplies
When will small from factor power supplies be back in stock? My closest location is in Tustin,CA.
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Does MircroCenter help build customs PC's?
I want to use Microcenter to procure and build a custom gaming rig. I want to know whether they can help me with getting the parts, putting the thing together and then install the necessary OS and programs (microsoft office, etc...). I have already used their online tool to pick out the parts I wish to purchase, I just…
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Is there a support chat that can help me inform about status of laptop
need to know the status of my laptop
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Fix BIOS Mismatch
Somehow my motherboard shipped with the incorrect BIOS but has been working fine and I'm just now noticing. I'm attempting to update my ASRock B450M Pro4-F motherboard to its latest BIOS but the current BIOS is for an ASRock X470 Taichi and won't detect the image file for the B450 update. However, it will detect the image…
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Battery on my Lenovo Idea pad won't charge
Hi, I bought my computer at Micro center a few years ago. My battery won't charge so I always have to have plugged in to use. It's not a battery that can be easily replaced. Can I bring in to have you take a look and see if you can replace the battery? Thanks.
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Need battery replacement on Macbook Air Version 10.15.5
Hello, I need a battery replacement. The battery does not hold a charge, and needs to be plugged in constantly to use. How much would a battery replacement be? And can the MicroCenter in St. Louis Park, MN do this for me? Thank you, Sarah
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apple computer repair progress
I'd like to check on the progress of my apple computer, please.
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Looking for HP Pavillion 14 ce2068st
IT looks like your out of stk on the HP Pavilion 14 ce2068st laptop. Will u get more in stock?? Nice machine and nice price....thank you....alan