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Router/Modem??
I own an Arris SB6141 (343Mbps) modem and a Linksys AC1900 router. Nest support is telling me to get a new router and Xfinity support is telling me a new modem is necessary. What is the experts recommendation on what to do now? Router/Modem combo? Replace the old modem?
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Powerspec g162 Hard drive swap
I plan on purchasing a g162, but would like a 1TB drive on the Ultra m2 port. I would have no use for the 250gb drive that comes with it. Do you guys offer a "trade up credit" or anything along those lines towards the bigger SSD? Thanks, Derek
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Docking Station
I have a laptop with 1 HDMI input. I want to connect two monitors to my laptop. The monitors have HDMI connectors. What kind of docking station do I need?
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GA Alienware UW Availability
Both the AW3418DW and AW3420DW are sold out in Marietta and Duluth stores. Any idea when these will come back in stock?
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Will there be more XH01N BLACK-WHI available later
Says out of stock, but maingears site doesn't even have them on their site so will there be more stocked at your store for reservation in the future?
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Dell Inspiron i53593
At the site I saw a Dell Inspiron model i53593. What is the the amount of SSD GB's? Also, is it refurbished?
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3.5mm headphone jack broken less than 2 months after purchase of tower
I bought a Fractal Meshify C tower on April 5th as part of a computer build. The 3.5mm headphone jack has had an issue with consistently sending sound to my headphones since the beginning, but I managed to ignore it be twisting the headphone plug just right get it to actually work. However, just yesterday, the jack will…
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My new Lenovo laptop cannot detect the camera
I have done all of the recommended software fixes from Lenovo customer service but the camera is still not detected. They have told me it is a hardware problem. The computer is still under warranty
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External monitor through a Kensigton hub
I have a 2019 MacBook Pro and I connected a USB C connector to the MacBook Pro. I connected an Acer EB1 series-EB321HQU to the hub with an HDMI. The screen is not receiving input. The MacBook does not seem to be signaling the screen.
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Graphic card replacement for Macbook Pro
I have an appointment to bring my computer by at 2:20. I want to know what I should expect about getting the graphics card replaced. I need the computer for work. Can it be repaired on the spot? It is showing a flickering line on the screen and some lines on the left side. I am wondering if it is going to get worse before…
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HHD SATA cable for PowerSpec G157
Can you let me know what cable I need to buy to connect a second HHD to the ASRock H310M-G/M.2 motherboard? Thanks!
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Was sold wrong security system
Hi I purchased a laptop , Microsoft office and internet security last week at the microcenter in Cambridge . The person who helped me I asked and he checked on the computer what internet security I should purchased . According to him and the computer at microcenter I purchased the correct one. When I got home and tried to…
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I want to purchase a wireless monitor that does not require a power cord to run - does it exist?
I want to purchase a wireless monitor that does not require a power cord to run (has a battery which can be charged) and does not need a data cable from my laptop to display images. I want a regular standing monitor, not a portable one.
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Bios Flashing At Micro Center
So I built a PC and bought an open box motherboard from micro center, an Asus ROG STRIX B450-F Gaming motherboard and a Ryzen 5 3600X (New). I need to flash the bios so I can use my cpu with it. Will micro center flash my bios for free?
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Are you guys still building systems in Cambridge MA
Have placed a reservation and needed to know if there are still system builders available to help in the build using the parts. I do have an active reservation placed but am unable to keep in touch with the store or chat to understand if it is indeed open for business or what is to be going on further to process the…
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Network Adapters and Driver or Hardware Problems
Hello, Recently built my own custom PC, got it to turn on, boot, and post successfully. I installed windows 10 onto it via windows install media on a USB 3. When I turn on my PC windows is working correctly, I get to a desktop screen where I can browse the PC's specs, but It won't connect to the internet at all. I have…
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Camera on Lenova IdeaPad
I have a new Lenova IdeaPad FLEX-14API. The camera function got some water drops on it and is now showing a blurred image. I am also having problems with stuck keys, and the sound function on the computer freezing at times and requiring toggling. I purchased the computer at your Rockville, MD store. How can I make an…
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Diagnostics on Custom Builds
Hey all. Silly question but does Micro Center run diagnostics and repairs on custom builds that they didn’t build? I built my own PC on my own and am having an issue with it sometimes and wanted to see what exactly the problem is.
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Lenovo Legion 5i
Is this laptop still available in the 17” version?
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Directing Game Download to Correct Disk
My son plays Fortnite. His gaming PC ran out of storage and I had the Brentwood Microsystem put in additional storage on his computer. When he is downloading or updating his game, it is automatically going to the old/full disk. How can I direct the computer to download the game and updates to his new empty disk? Thanks!
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replacing harddrive
I have a Winbook TW110 laptop and I need room to update for the newest version of windows 10----will replacing to a larger hard drive (like a 2TB) solve my problem ??
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No display port/No HDMI signal
Hi! I bought a prebuilt PowerSpec Gaming Desktop today along with a ASUS ROG Swift monitor. Ive confirmed the monitor works indeed with my gaming console and even my old PC. However, the desktop when attempting to connect to any monitor does not display anything. I have used 2 different HDMI cables, 2 different Display…
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do i need the install cd for the sapphire trx 5600 xt i bought yesterday it was not in package
:(
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Can anybody recognize/identify this type of DIN-like 4 pin connector....
Hello all...Yes, I'm new here, but my question involves a unique, difficult-to-find 4 pin Mini DIN-like connector.To give you a little background info, I use several EDIFIER brand self-powered audiophile quality speakers (specifically their models R1700BT and R1850DB). These self-powered speakers are made in China, and are…
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PoweSpec G156 Stopped Working, I want to use my warranty
Hello, I purchased my Powerspec G156 last year and it just stopped working. I have done all I could to troubleshoot the problem and I want to return it under my warranty and seek a replacement. Whom do I need to speak with?
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Desktop not connecting with peripherals
I bought a pre-built desktop from Microcenter in July 2017, PowersSpec model item G314, SKU 241984. Last week, I was playing a game and all of a sudden the desktop shut down on its own. Ever since then, when I try to turn on or reboot the PC, none of the peripherals work including monitor, keyboard and mouse. I have tried…
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Sign in
My computer fills with all 000 when i try to sign in
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Just bought a power spec g162 gaming desktop
Audio is coming from the monitor, my kid wants to plug in his gaming headset to the audio jack on the computer but does not seem to be active, has to plug into the monitor, there is a headphone and separate microphone jack on the computer, how do I activate these. Do we need a separate microphone or can he use his gaming…
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Prnter/Brother MFC-J497dw
I have a Brother MFC-J497DW and the printer is not reading that the black has been installed. What would Micro Center charge to check and replace the ink sensor if that is the case?
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In home set up?
My mother lives in Westbury. She needs a new computer, but she is 92 years old and can't set it up on her own. Is there any chance someone could deliver a desktop to her if we purchase it from you? Thank you.