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PC shuts off randomly after being on for a while and won't restart unless PSU is reset
So recently I upgraded my M.2 SSD to a 500gb WD Black from a 120gb Inland M.2. I cloned my operating system to the new drive and then I removed the old drive. Then all the sudden after a while of the PC being on it's just shuts off. The RGB will stay lit on MOBO but other than that everything else shuts off and the…
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New PC Build from MC. 1 tb HDD not showing up or registering
I had a PC custom built at Micro Center and I have just brought it home. I boot it up to check everything and I only have my 500Gb SSD showing up as a storage option. I have tried Windows Memory Diagnostics and Disk Management but it still isn't showing. Please Help!
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Need replacement speaker for Mac book Pro
My mac book pro speaker is shot. The serial no. is C02M566GFGYY. Is this something that you can repair?
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3.5mm headphone jack causing high pitch beep
I recently purchased a PowerSpec g706 on 6/4/2020 and i noticed when i had my mic plugged into the front jack it would cause a high pitch beeping sound when you listened to it. Muting my mic still caused the sound to play when i listened through my headset. I tried the back ports and they had no issues. I don't know what…
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Camera for HP Monitor 27er and Old desktop
Our HP Monitor 27er does not have a camera. Do you sell cameras to put on the monitor and if so, how much? Also, we are interested in purchasing your Dell Optiplex 3070. Can you take the solid state our of our current desktop ;and place in new Dell Optiplex 3070? Also download and transfer photos on the old desktop. Do we…
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Micro sd card sizes
Hey all, was looking to purchase a 512g micro sd card and can't seem to find them on the website. Does anyone have the information on if they carry anything that large? Thank you in advanced!
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Westbury Store Availability
Hi,Can you tell me if the Westbury NY store is open, and what it's hours are this week?Can you tell me if the Westbury NY store has the SKU: 099788 In Stock and available for pickup? (This is the Raspberrry Pi 4 model B 8GB DDR4).Thanks!
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2020 Laptops?
When will Microcenter start selling the 2020 laptop lineups from MSI, Asus, and HP?
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What happened to the Intel Xeons and other HEDT CPU's from Intel?
Discussion title says it all. What happened? I am looking to build a high end workstation and we don't want AMD and we budgeted for Intel. I remember back in the day I saw the sales of many Xeon SKU's and other HEDT CPU's. Please advise. It would be great to know when Microcenter will restock on these. All I am seeing from…
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Can't get new build to POST
I took a stab at doing a Mini ITX build and have had nothing but issues. I finally got all my parts this past Saturday and built the PC - everything actually worked, I got Windows installed, and it was running well. After moving the PC from my workbench to my desk, I powered it on and heard a LOUD pop/saw a bright spark…
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Purchasing new computer
I would like to set up an appointment with an associate to purchase a new lap top. My Inspiron is outdated and I have windows 7 which is unsupported. I urgently need a replacement. Since I am a senior citizen I can come to the store on Tuesday, June 9th if you can arrange an appointment. I take maximum COVID precautions.
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Brentwood, MO Stock Questions
Is the current stock on the MO store's portal updated? I assume the store may still be suffering shortages described in this video: youtube.com/watch?v=0whCHfejM18 (currently 0 cpus and 0 psu's in-stock on the storefront) More specifically, is there any ETA on re-stocks for the 10th gen intel stuff (CPU primarily). I…
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PC New Build No Video
I just put together my first PC new build using a NZXT H510 case, Aorus B450 ProWiFi motherboard, AMD Ryzen 3rd Gen processor and GEFORCE GTX video card. Everything appears to work on startup but I am getting a blank video screen. Double checked connections and DVI cable on another computer. Any insight would be…
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Router/Modem??
I own an Arris SB6141 (343Mbps) modem and a Linksys AC1900 router. Nest support is telling me to get a new router and Xfinity support is telling me a new modem is necessary. What is the experts recommendation on what to do now? Router/Modem combo? Replace the old modem?
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Powerspec g162 Hard drive swap
I plan on purchasing a g162, but would like a 1TB drive on the Ultra m2 port. I would have no use for the 250gb drive that comes with it. Do you guys offer a "trade up credit" or anything along those lines towards the bigger SSD? Thanks, Derek
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Docking Station
I have a laptop with 1 HDMI input. I want to connect two monitors to my laptop. The monitors have HDMI connectors. What kind of docking station do I need?
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GA Alienware UW Availability
Both the AW3418DW and AW3420DW are sold out in Marietta and Duluth stores. Any idea when these will come back in stock?
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Will there be more XH01N BLACK-WHI available later
Says out of stock, but maingears site doesn't even have them on their site so will there be more stocked at your store for reservation in the future?
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Dell Inspiron i53593
At the site I saw a Dell Inspiron model i53593. What is the the amount of SSD GB's? Also, is it refurbished?
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3.5mm headphone jack broken less than 2 months after purchase of tower
I bought a Fractal Meshify C tower on April 5th as part of a computer build. The 3.5mm headphone jack has had an issue with consistently sending sound to my headphones since the beginning, but I managed to ignore it be twisting the headphone plug just right get it to actually work. However, just yesterday, the jack will…
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My new Lenovo laptop cannot detect the camera
I have done all of the recommended software fixes from Lenovo customer service but the camera is still not detected. They have told me it is a hardware problem. The computer is still under warranty
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External monitor through a Kensigton hub
I have a 2019 MacBook Pro and I connected a USB C connector to the MacBook Pro. I connected an Acer EB1 series-EB321HQU to the hub with an HDMI. The screen is not receiving input. The MacBook does not seem to be signaling the screen.
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Graphic card replacement for Macbook Pro
I have an appointment to bring my computer by at 2:20. I want to know what I should expect about getting the graphics card replaced. I need the computer for work. Can it be repaired on the spot? It is showing a flickering line on the screen and some lines on the left side. I am wondering if it is going to get worse before…
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HHD SATA cable for PowerSpec G157
Can you let me know what cable I need to buy to connect a second HHD to the ASRock H310M-G/M.2 motherboard? Thanks!
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Was sold wrong security system
Hi I purchased a laptop , Microsoft office and internet security last week at the microcenter in Cambridge . The person who helped me I asked and he checked on the computer what internet security I should purchased . According to him and the computer at microcenter I purchased the correct one. When I got home and tried to…
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I want to purchase a wireless monitor that does not require a power cord to run - does it exist?
I want to purchase a wireless monitor that does not require a power cord to run (has a battery which can be charged) and does not need a data cable from my laptop to display images. I want a regular standing monitor, not a portable one.
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Bios Flashing At Micro Center
So I built a PC and bought an open box motherboard from micro center, an Asus ROG STRIX B450-F Gaming motherboard and a Ryzen 5 3600X (New). I need to flash the bios so I can use my cpu with it. Will micro center flash my bios for free?
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Are you guys still building systems in Cambridge MA
Have placed a reservation and needed to know if there are still system builders available to help in the build using the parts. I do have an active reservation placed but am unable to keep in touch with the store or chat to understand if it is indeed open for business or what is to be going on further to process the…
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Network Adapters and Driver or Hardware Problems
Hello, Recently built my own custom PC, got it to turn on, boot, and post successfully. I installed windows 10 onto it via windows install media on a USB 3. When I turn on my PC windows is working correctly, I get to a desktop screen where I can browse the PC's specs, but It won't connect to the internet at all. I have…
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Camera on Lenova IdeaPad
I have a new Lenova IdeaPad FLEX-14API. The camera function got some water drops on it and is now showing a blurred image. I am also having problems with stuck keys, and the sound function on the computer freezing at times and requiring toggling. I purchased the computer at your Rockville, MD store. How can I make an…