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Warranty question on NZXT Kragen Z63
Hello Micro Center community, I recently bought an NZXT Kragen Z63 over the week end at the Tustin branch for a new complete PC build, unfortunately during the install process I damaged the fins on the radiator unit. I opened a support ticket with NZXT mentioning the situation and explaining it was my fault. They said…
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Transfer Software
Is there transfer software available for Inland SSD's? I have used Samsung and their software (using Apricorn cable) works good (and easy), but only on Samsung SSD's.
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Recently bought a computer built with 2 hard drives and does not work
I recently bought and assembled my computer and for some reason does not detect any of my 2 drives. Both have their power connections to the power supply and SATA connections as well. Still the Bios doesn't see any of them...
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Speaker fuses
I need fuses for kef 105 speakers. Do you have them?
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SKU 942771 Availability Inquiry
This discussion was created from comments split from: Westbury Store.
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Replacement plans cost
Hello, I am trying to find additional details for your replacement plans. Specifically, how much it costs. I've looked through your site and are unable to find these details. When buying a replacement plan for a CPU or GPU, how is the cost determined, or is it a flat price? How long do the replacement plans last? Can a…
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Nook Repair
Hello! I bought a used Nook Simple Reader online and it won't connect to my wifi. I'm not sure if it needs to be factory reset or if there's some other issue, but I wanted to go in to my local MicroCenter and see if the customer support workers can help. Does MicroCenter service nooks? If not, what should I do?
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Webcam not Working
I have the Inspiron 7000 Model and have not been able to get my Webcam to work. I just get a black screen. The audio sound works.
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Screen blur
I just built a gaming rig with components from Micro Center. Team was fantastic supporting me throughout the selection, purchase and post-build process. My mouse blurs on the main screen and my game (Rainbow Six Siege) blurs when I turn in the game. I've made sure "Display pointer trails" is disabled. Changed the motion…
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Screen problem
I have a white blotch on my screen. Am I out of luck?
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No signal
Hello i was wondering what was wrong with my rx 580 8gb because when i put it into my PC it would say no signal when i would boot my PC up , then when i would replace it with my old graphics card (gt 710) i can see my screen my current specs are: gigabyte ga-78lmt-usb3 r2 fx 6300 8gb of ram and 600 w ps please i need help.
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Office card
This discussion was created from comments split from: Warranty coverage inquiry.
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DPC_Watchdog_Violation error code when trying to play a game?
Hey all, new here! I just booted it a Powerspec G465 Gaming Computer, downloaded Steam and PUBG, tried to play, but my screen froze and I got a DPC_Watchdog_Violation code before the computer restarted? Apparently this is a driver issue? Does anyone have experience with this issue? Keep in mind I am fairly new to PC's and…
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I have a Dell inspiron 3650 desktop and when I insert a cd into the optical drive it ejects it
I insert a cd and again after a few seconds it ejects it out again and again says insert a cd. I just dont get what the issue is. is there a way to fix it?
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How to enable the touchpad on a Lenovo IdeaPad Z400
This topic came up recently and we wanted to make sure we have accurate information available for people with these systems. The touchpad can the IdeaPad Z400 (and most other laptops) can be toggled using the function keys. Sometimes when a computer goes to sleep, hibernate, or gets a Windows update it can potentially turn…
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Acer Swift 3 - black screen
Hello, Just recently purchased an Acer Swift 3 laptop. I like the laptop, except for the “ black screen” that happens occasionally. Happened last two times during Zoom video conferences and had to be shutdown and restarted. Online discussions I’ve seen only talk about possible work arounds, not what is actually causing the…
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DPC_Watchdog_Violation when playing games?
Hey all, new here! I just booted up a Powerspec G465 Gaming Computer, downloaded Steam and PUBG, tried to play, but my screen froze and I got a DPC_Watchdog_Violation code before the computer restarted? Apparently this is a driver issue? Does anyone have experience with this? Please help!
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Can't open Blu g60 to insert battery
We just got the Blu G60 phone we ordered a couple weeks ago and open the case and find phone and battery (battery not installed). Instructions say to install battery, but don't show HOW to get the case open. Can't find anything online for this model.Can't find any seam in the case to open.Was frustrated with the long delay…
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My brand new dead laptop
What do I do to get my laptop going again? It (Removed by Moderator) died about 5 weeks after I brought it home. Emails have not been answered. There is no reaching you by phone. No car. I am fearful of taking the bus to you (72 with respiratory ailments) but if I did I would need to know exactly what to expect. MY PHONE #…
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Folding@home Technical Discussion
This discussion was created from comments split from: Join the MicroCenterOfficial Folding@Home Team: #257944.
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Computer with new RTX2070 shuts down
Hi, I have a new build computer. It is a Ryzen Threadripper 12 core with 32GB memory and a new RTX2070 super I bought from MicroCenter. It has a 4year old 750 watt power supply. When I replace my GeForce 1440 with the new RTX2070, I periodically shuts down. I've been monitoring the temp of everything and neither the RTX…
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Rebuild Gateway model FX610 S
I want to replace the motherboard and all relevant circuit board in a very old (Windows XP) PC. is it possible? what do I look for on the motherboard?
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Cannot get front access USB to work - TC-102 Case - Asus Prime B350 Plus board
Hi, Thanks for taking the time to help. I recently purchased the Thermal Master TC-102 case and they have front access usb ports that will not work with my board for whatever reason. I checked the pins, bios to make sure the USB ports were not overridden, etc. Any thoughts? I want to use them for basic stuff. The only…
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one short beep no matter what it feels like
Bought some parts 2 days ago cpu: 2600x ram cruical ballistix gaming 3200 mobo: asrock b40m pro4 psu: evga 650w bronze ssd: 480 inland pro gpu: just a rx460 for now but I know it works because I only swapped it out from another computer a day ago. for the last two days I have been having hell just trying to build this…
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Upgrading but in what order
Hello! So I have a few parts I am upgrading this next week. Motherboard, CPU, SSD, adding RAM and possibly fans. The question I am having trouble with is what order do I do this stuff in. Now, I wanna move my Windows 10 and boot onto the new M.2 1TB SSD. So should I do that first? Get everything moved over to the new SSD,…
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Help! Grey Screen Game Crashes / Idle Screen won't turn back on
Hello, I got my computer a couple years ago. Not sure the exact year, but I bought it from Micro Center many years ago. With their guidance and help, I put it together. Cool times. Anyway, I get to the point. I having problems with my old computer and I need some guidance and help again. There main two issues with my…
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PC stalling semi regular for 5 to 10 seconds
PowerSpec G225 while using photo editor or playing music will freeze for 5 seconds or so then resume operation. i can hear hardware clicking then operations resume. What might this be and can it be fixed?
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Monitor Inquiry - Barbara2020
This discussion was created from comments split from: Need a new device, but not entirely sure what you need? Have questions about a product?.
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AOC CU34G2X
Anyone know when the next shipment is? Edit: Westbury store
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New Powerspec G706 Can't Connect to Wifi on Startup
I just bought the Powerspec G706 a few days ago and every time I turn it on, it cannot connect to Wifi. The first time this happened, I reset TCP/IP with the Netshell Command and restarted the PC. This worked. I have continued trying this method when the problem happened again and it did not work. The second time this…