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built in webcam not working
My toshiba satellite a505-s6025 built in webcam stopped working recently and I've been trying to do everything I could think of to try and make it work again I've already looked in the device manager and under hidden items and it's like the webcam doesn't exist on the computer at all the drivers and everything completely…
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Opening Attachments
Hi I am unable to open scanned attachments or forwarded attachments in my email. When I try to "save as" it gives me the option of a "webpage complete" I don't know how to resolve this. Thank you.
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I am looking for a cable that i do not see listed
This discussion was created from comments split from: SKU 942771 Availability Inquiry.
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Laptop Inquiry
This discussion was created from comments split from: Need a new device, but not entirely sure what you need? Have questions about a product?.
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HOW DO I ADD APPLECARE BEFORE CHECKOUT?
I've been trying to call, chat and find answers for the past 3 days. Trying to purchase an apple product but no add-on option or way to buy AppleCare. Site just says enroll in-store but I was trying to purchase online for in store-pickup. Anyone??
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Spilled Bourbon on Acer V17 Nitro VN7-793G-xxxx Laptop
I know... I know... I took it apart and removed the battery. I want to clean it out with alcohol, but the 793 version of this laptop unfortunately requires you to go through the mobo to get to the underside of the keyboard and I'm not fully comfortable doing that. Battery is showing 2.2V, so might be shorted. The rest of…
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Powerspec won’t turn on.
Just picked up a G705 this morning and it won’t even turn on. I’ve tried multiple outlets and nothing happens. Should I just bring it back to micro center?
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Both monitors are black, can only see mouse curser
Today I was playing a game in my pc, the game disconnected and I tried restarting the game a few minutes later. When doing so I just got a black screen on my monitor. I closed the tab on my second monitor but never regained a picture on my main monitor. I tried restarting my pc after that, and the computer started booting…
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New Build, Motherboard won't read 2 RAM slots
Hello! I'm pretty sure I need to return *something*, but I don't really know what. I had an issue seating my CPU cooler, which resulted in the CPU (Ryzen 3700x) being pulled out of the socket and some pins being bent. I was able to put the pins back in line, get the CPU seated, and eventually get the whole thing running...…
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need help trouble shooting on first build
firs build, and the motherboard is not getting power. what do I need to look at? the PSU is working, I tested it already
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Dropdown pickers on website don't work in iOS
I started noticing this recently. The drop down pickers don't work in iOS. I specifically mean the store selector and the sort order picker. I want to change stores and select "low price" and neither work. Works fine on other platforms.
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Microphone and Line-In Problems with Dell Vostro 3470
We are having problems with the line-in port, and the microphone to the microphone port of our Dell Vostro 3470. We need to connect and make recordings from our digital piano to the line-in port, and the microphone to the microphone port of the Vostro. Neither of these are working. We cannot make any recordings because the…
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Stuttering (Drivers or something incompatible??)
I just built my first pc 2 days ago and the building part went pretty well. However when I started to use it, I needed to update some drivers and then the entire computer started stuttering, it stops on occasions but has always come back. I launched a few games and when it works I get very smooth gameplay, but when the…
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Warranty question on NZXT Kragen Z63
Hello Micro Center community, I recently bought an NZXT Kragen Z63 over the week end at the Tustin branch for a new complete PC build, unfortunately during the install process I damaged the fins on the radiator unit. I opened a support ticket with NZXT mentioning the situation and explaining it was my fault. They said…
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Transfer Software
Is there transfer software available for Inland SSD's? I have used Samsung and their software (using Apricorn cable) works good (and easy), but only on Samsung SSD's.
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Recently bought a computer built with 2 hard drives and does not work
I recently bought and assembled my computer and for some reason does not detect any of my 2 drives. Both have their power connections to the power supply and SATA connections as well. Still the Bios doesn't see any of them...
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Speaker fuses
I need fuses for kef 105 speakers. Do you have them?
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SKU 942771 Availability Inquiry
This discussion was created from comments split from: Westbury Store.
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Replacement plans cost
Hello, I am trying to find additional details for your replacement plans. Specifically, how much it costs. I've looked through your site and are unable to find these details. When buying a replacement plan for a CPU or GPU, how is the cost determined, or is it a flat price? How long do the replacement plans last? Can a…
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Nook Repair
Hello! I bought a used Nook Simple Reader online and it won't connect to my wifi. I'm not sure if it needs to be factory reset or if there's some other issue, but I wanted to go in to my local MicroCenter and see if the customer support workers can help. Does MicroCenter service nooks? If not, what should I do?
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Webcam not Working
I have the Inspiron 7000 Model and have not been able to get my Webcam to work. I just get a black screen. The audio sound works.
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Screen blur
I just built a gaming rig with components from Micro Center. Team was fantastic supporting me throughout the selection, purchase and post-build process. My mouse blurs on the main screen and my game (Rainbow Six Siege) blurs when I turn in the game. I've made sure "Display pointer trails" is disabled. Changed the motion…
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Screen problem
I have a white blotch on my screen. Am I out of luck?
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No signal
Hello i was wondering what was wrong with my rx 580 8gb because when i put it into my PC it would say no signal when i would boot my PC up , then when i would replace it with my old graphics card (gt 710) i can see my screen my current specs are: gigabyte ga-78lmt-usb3 r2 fx 6300 8gb of ram and 600 w ps please i need help.
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Office card
This discussion was created from comments split from: Warranty coverage inquiry.
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DPC_Watchdog_Violation error code when trying to play a game?
Hey all, new here! I just booted it a Powerspec G465 Gaming Computer, downloaded Steam and PUBG, tried to play, but my screen froze and I got a DPC_Watchdog_Violation code before the computer restarted? Apparently this is a driver issue? Does anyone have experience with this issue? Keep in mind I am fairly new to PC's and…
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I have a Dell inspiron 3650 desktop and when I insert a cd into the optical drive it ejects it
I insert a cd and again after a few seconds it ejects it out again and again says insert a cd. I just dont get what the issue is. is there a way to fix it?
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How to enable the touchpad on a Lenovo IdeaPad Z400
This topic came up recently and we wanted to make sure we have accurate information available for people with these systems. The touchpad can the IdeaPad Z400 (and most other laptops) can be toggled using the function keys. Sometimes when a computer goes to sleep, hibernate, or gets a Windows update it can potentially turn…
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Acer Swift 3 - black screen
Hello, Just recently purchased an Acer Swift 3 laptop. I like the laptop, except for the “ black screen” that happens occasionally. Happened last two times during Zoom video conferences and had to be shutdown and restarted. Online discussions I’ve seen only talk about possible work arounds, not what is actually causing the…
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DPC_Watchdog_Violation when playing games?
Hey all, new here! I just booted up a Powerspec G465 Gaming Computer, downloaded Steam and PUBG, tried to play, but my screen froze and I got a DPC_Watchdog_Violation code before the computer restarted? Apparently this is a driver issue? Does anyone have experience with this? Please help!