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I got a open box motherboard, but it is missing screws.
I bought the B450 Gaming Pro Carbon AC and it said complete, but there were no screws when I got the motherboard?? If it didn’t come with any screws, where can I buy the screws, and what size are they??
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Product availability in Tustin Store
I made an online reservation for items earlier and the website said all of them were in stock at the time of ordering. However, I got an email saying three items SKU 055160, 802579, and 951970 were not in stock. Can I get confirmation it's actually not in stock because I won't drive to the store unless I can get everything…
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PowerSpec G705 freezing
Hey everyone!Bought this open box Powerspec g705 for music production and it freezes mostly while I'm surfing the web. With task manager running, nothing was over 10% usage, and I was literally scrolling through Google results. Running Ableton Live with my scoring library? No problem at all. Downloading 30-60 gbs? No…
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Can you run a Ryzen 5 3600 with B450 Gaming Pro Carbon/AC??
For the B450 Gaming Pro Carbon/AC, will I have to flash the bios for it to work with Ryzen 5 3600 or not??
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Unknown Driver
I am having trouble locating the drivers for these devices: Build Specs: CPU: Ryzen 5 3600 GPU: Sapphire Radeon 5700 Xt Pulse Mother board: TUF Gaming X570-Plus (WI-FI) Ram: Corsair Vengence RGB PRO - DDR4 - 16 GB: 2x8 GB Missing Drivers: -PCI Device -PCI Device -PCI Device -PCI Encryption/Decryption Controller
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Bought A ASUS ROG 5700xt
It melted my powersupply 8pin connections and most likely fried the whole thing, the card I was sold was a first batch without the ASUS repair being done to make the card stable enough to get to the driver issues. I didn’t get the PSU from microcenter. Am I shit out of luck or is there something you can do since I was sold…
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Constant BSOD crashes across several games MicroElectronics G434 1.0
MicroElectronics G434 1.0i7-9700KF CPU @3.60GHz32GB ram Windows 10 Professional (x64) Version 1909 (build 18363.959)Board: ASRock Z390 Phantom Gaming 4S/acGPU: NVIDIA GeForce RTX 2070 SUPER GPU Driver: GeForce Game Ready Driver Ver. 451.67 Able to run:Dead by Daylight Payday 2Dark Souls 3 Occasional Crash:7 days to…
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4 motherboard led issue
I am trying to build my first PC. When I plug in my Asus B450-F to my Seasonic Focus Gx-750 and turn it on the Asus logo lights up but the 4 leds on the motherboard don’t. In the manual it sounds like all 4 lights should light up. Can anyone help?
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Pc boot
I just made my PC and pressed the power button, everything lit up but won’t post. I tried plugging in the hdmi again and I got a grey screen for a brief period and the it went black. Is there anything I am missing?
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Overland Park KS Laptops
I was wondering if you had any of these laptops out on display: 2020 Dell xps 15/17 HP Envy x360 (with ryzen 4000 series processor) Asus rog Zephyrus G14 (with ryzen 9 4000 series) Asus ZenBook Duo (regular, pro, or gaming versions) lenovo ThinkPad E15 Gen 2(15") Amd Lenovo Legion 5 series Dell G5 15 Amd edition
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Are there any laptops with disc drives that allow for copying of CD music
Hi! I am thinking of buying a new lap top. I also have an IPOD for which I like to copy music from my collection of CD music. Does anyone know if there are new laptops which have a CD disc drive built in anymore vs an external disc drive. I know I can also buy songs on Itunes via the new laptop. Thank you!
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Z390 Phantom Gaming 6 BIOS Problem
When trying to enter the bios them system freezes and the Dr Debug gets stuck at A6
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Ryzen 3700 with 128GB Gskill Ripjaws XMP troubles
I've been experiencing a lot of program crashes and assorted BSODs (5-6 different ones) with the XMP turned on in the BIOS, but I don't experience any issues with it turned off. I'm running AORUS Elite 570x WiFi mobo. I would love to run my memory at 3600, but I'm not having any luck with the preset or increasing the power…
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Which monitors are out on display at the Brooklyn NY store?
Also are they set up to spec? (144hz set to 144hz, 1440p set to 1440p etc).I ask because at another retailer all the monitors were all left on at 30hz/1080p by default -- nobody had changed the graphics settings in Windows. Thank you
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Connecting my laptop to my monitor?
My laptop only has an HDMI port and I am trying to figure out the best way to connect it to my new monitor that supports 144hz? Laptop: https://www.microcenter.com/product/507473/g5-15-5587-156-gaming-laptop-computer---black…
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Why does new build shut down randomly while idle?
Micro Center Mayfield OH built this machine, loaded all software, stress tested it. i5 10 gen., RTX2070 Super, MSI Z490 mb, Corsair RM850, 16GB G Skill, Corsair ICUE RGB Pro Cooler. Western SSD 1TB Build is about a month old. Had shutdowns after couple weeks. Tech had me turn off all start up items except Microsoft and…
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ASUS ROG 5700XT
Do not buy this card. Still has driver issues, Newegg is a 1.1 out of 5. Fried my 750w evga Gold power supply. Melted the pins. It literally crashed if I alt tabbed. Last time I listen to a microcenter employee about what they recommend
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PC Random Shut Off and Restart
Hello there, For the past few months, I have been experiencing random shutdowns. There is zero warning to when this happens, and the PC instantly loses power. I didn't think much of it until the past couple of weeks. My machine has become unbearable and impossible to use. It will shut down every few minutes for reasons I…
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Shopping for college
My daughter is heading off to college next month and, like my other kids, has Micro Center gift cards to use for it. Usually I ask in the store for guidance on a machine that will work best for the needs of her major and buy based off recommendations, but this year is different and wait lists are real. I am going to try…
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In store build?
Hi, I'm usually completely nervous whenever I make my own pc (I usually end up breaking a piece somehow in each of the builds I've made) and I was wondering if there was an option to purchase all of the parts in store and have an employee put it together for me?
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Dell keyboard not working
I am having an issue on a refurbished Dell Latitude that I purchased two months ago. The whole keyboard that is not working. The mouse pad and cursor do work. I have tried to find a setting that may be causing the issue but have had no luck. Any thoughts on any settings to look through? I'm hoping this will not be a…
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Product availability
I’m trying to see if sku 110734 is indeed available at the Marietta or Duluth stores befor I drive up there. It says they are available online I just wanna make sure cause I live 2 hours away. I tried calling both stores and text and haven’t gotten an answer yet.
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Price match
Can Microcenter match a manufacturer's direct online price? I found this Western Digital drive on the manufacturer's online store, priced less than in-store: https://shop.westerndigital.com/products/internal-drives/wd-red-sata-hdd#WD80EFAX
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Laptop Battery Replacement
My Acer Predator 17 GX-792 recently had its battery life degrade heavily, I was wondering what could be done about this in-store or how Microcenter would be able to handle this.
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webcams on desktop monitors
I'll be needing a webcam to continue working during the pandemic. I just bought a new desktop computer here and was planning to hook up a webcam to my old monitor. Now I find the webcam is not supported for Windows 10. Looking at the vast selection of monitors here there are numerous filters to search by, but none mention…
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I have a HP Stream 11-y010wm Laptop
I have forgotten the password and received this message when I tried to reset my password: "This feature requires removable media, such as a USB flash drive. Please connect a USB flash drive, and then try again." The laptop is brand new out of a package in that I used it once maybe two years ago. Any suggestions on how I…
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Do you have curbside pickup at MC Marietta, GA?
Do you have curbside pickup at MC Marietta, GA? I might want to order a laptop then pick it up. (I do also see some available for shipping.)
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Dell XPS 15 & 17 2020 versions
Do you have the Dell XPS 15 & 17 2020 versions on display in the Sharonville, Ohio store?
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New pc not posting
Hello! I built my first PC today and I got it all out together but when I turn it on it won’t post to the monitor, all the lights come on and all the fans come on too but nothing shows up on the screen. The monitor is setup correctly and is on. I know this is probably a tough thing to diagnose without seeing it but i would…
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Inferior Editing Experience on RTX 2070 Super vs RTX 2060 KO
I sold my EVGA RTX 2060 KO Ultra to a friend who was building his first PC, and I replaced it with a Gigabyte RTX 2070 Super (Windforce OC 3X). While the gaming performance of the card is markedly better than the 2060, I did notice that when editing video, I have a noticeable lack of stability when scrubbing through the…