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Ryzen 3700 with 128GB Gskill Ripjaws XMP troubles
I've been experiencing a lot of program crashes and assorted BSODs (5-6 different ones) with the XMP turned on in the BIOS, but I don't experience any issues with it turned off. I'm running AORUS Elite 570x WiFi mobo. I would love to run my memory at 3600, but I'm not having any luck with the preset or increasing the power…
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Which monitors are out on display at the Brooklyn NY store?
Also are they set up to spec? (144hz set to 144hz, 1440p set to 1440p etc).I ask because at another retailer all the monitors were all left on at 30hz/1080p by default -- nobody had changed the graphics settings in Windows. Thank you
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Connecting my laptop to my monitor?
My laptop only has an HDMI port and I am trying to figure out the best way to connect it to my new monitor that supports 144hz? Laptop: https://www.microcenter.com/product/507473/g5-15-5587-156-gaming-laptop-computer---black…
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Why does new build shut down randomly while idle?
Micro Center Mayfield OH built this machine, loaded all software, stress tested it. i5 10 gen., RTX2070 Super, MSI Z490 mb, Corsair RM850, 16GB G Skill, Corsair ICUE RGB Pro Cooler. Western SSD 1TB Build is about a month old. Had shutdowns after couple weeks. Tech had me turn off all start up items except Microsoft and…
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ASUS ROG 5700XT
Do not buy this card. Still has driver issues, Newegg is a 1.1 out of 5. Fried my 750w evga Gold power supply. Melted the pins. It literally crashed if I alt tabbed. Last time I listen to a microcenter employee about what they recommend
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PC Random Shut Off and Restart
Hello there, For the past few months, I have been experiencing random shutdowns. There is zero warning to when this happens, and the PC instantly loses power. I didn't think much of it until the past couple of weeks. My machine has become unbearable and impossible to use. It will shut down every few minutes for reasons I…
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Shopping for college
My daughter is heading off to college next month and, like my other kids, has Micro Center gift cards to use for it. Usually I ask in the store for guidance on a machine that will work best for the needs of her major and buy based off recommendations, but this year is different and wait lists are real. I am going to try…
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In store build?
Hi, I'm usually completely nervous whenever I make my own pc (I usually end up breaking a piece somehow in each of the builds I've made) and I was wondering if there was an option to purchase all of the parts in store and have an employee put it together for me?
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Dell keyboard not working
I am having an issue on a refurbished Dell Latitude that I purchased two months ago. The whole keyboard that is not working. The mouse pad and cursor do work. I have tried to find a setting that may be causing the issue but have had no luck. Any thoughts on any settings to look through? I'm hoping this will not be a…
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Product availability
I’m trying to see if sku 110734 is indeed available at the Marietta or Duluth stores befor I drive up there. It says they are available online I just wanna make sure cause I live 2 hours away. I tried calling both stores and text and haven’t gotten an answer yet.
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Price match
Can Microcenter match a manufacturer's direct online price? I found this Western Digital drive on the manufacturer's online store, priced less than in-store: https://shop.westerndigital.com/products/internal-drives/wd-red-sata-hdd#WD80EFAX
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Laptop Battery Replacement
My Acer Predator 17 GX-792 recently had its battery life degrade heavily, I was wondering what could be done about this in-store or how Microcenter would be able to handle this.
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webcams on desktop monitors
I'll be needing a webcam to continue working during the pandemic. I just bought a new desktop computer here and was planning to hook up a webcam to my old monitor. Now I find the webcam is not supported for Windows 10. Looking at the vast selection of monitors here there are numerous filters to search by, but none mention…
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I have a HP Stream 11-y010wm Laptop
I have forgotten the password and received this message when I tried to reset my password: "This feature requires removable media, such as a USB flash drive. Please connect a USB flash drive, and then try again." The laptop is brand new out of a package in that I used it once maybe two years ago. Any suggestions on how I…
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Do you have curbside pickup at MC Marietta, GA?
Do you have curbside pickup at MC Marietta, GA? I might want to order a laptop then pick it up. (I do also see some available for shipping.)
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Dell XPS 15 & 17 2020 versions
Do you have the Dell XPS 15 & 17 2020 versions on display in the Sharonville, Ohio store?
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New pc not posting
Hello! I built my first PC today and I got it all out together but when I turn it on it won’t post to the monitor, all the lights come on and all the fans come on too but nothing shows up on the screen. The monitor is setup correctly and is on. I know this is probably a tough thing to diagnose without seeing it but i would…
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Inferior Editing Experience on RTX 2070 Super vs RTX 2060 KO
I sold my EVGA RTX 2060 KO Ultra to a friend who was building his first PC, and I replaced it with a Gigabyte RTX 2070 Super (Windforce OC 3X). While the gaming performance of the card is markedly better than the 2060, I did notice that when editing video, I have a noticeable lack of stability when scrubbing through the…
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Purchase Pick-up
Hello- My Supervisor purchased a laptop for me to pick up. Is there someone we can speak with to authorize my ability to pick up since the order was placed in her name? My order is only confirmed through Friday and she lives out of state and isn't able to pick up by then. Or will we need to switch the order to delivery?
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Fan for Dell Inspiron 3500 Model P86F
My fan is dying. Dell really dropped the ball on this one. I downloaded the specs for my laptop, nothing with the word "fan" in it. I called their support, person disconnected the call. I searched their tech support--no part number for a fan. The laptop is out of warranty by a couple weeks and Dell refuses to replace it. I…
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Repasting Laptops
Hello to anyone who sees this, I’m planning on buying a laptop from micro center. And after a bad experience with a recent laptop running hot I was wondering if Micro Center will take apart the machine and apply fresh thermal paste as one of their services.
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G706 - Fan troubleshooting
I purchased a G706 a couple of weeks ago and it has worked great except for fan noise. There are four fans (two on the cooling system and two in the case) and one was making a humming noise at times and is now making a clicking noise. It does not always do it and kind of comes and goes. What is the best way to troubleshoot…
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Apple products
Are you an apple care authorized dealer?
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My new Logitech C920s Webcam won't read on my new Acer Nitro XV272U monitor
My new Webcam Logitech C920s directions simply say plug it into the USB port on the back of the monitor and I should be ready to go (I tried both USB ports to no avail). And when I click on Camera in the Start menu I get a "We cant find your Camera" message? The error code is: 0xA00F4244 <NoCamerasAreAttached> The camera…
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New build crashing
I built my first PC last week, with help from you all here. It worked fine for a week, but today it started shutting down randomly, and I could use some help diagnosing. The build is a Ryzen 5 3600, with GeForce GTX 1660 Super, a 1tb M.2 Inland SSD, 16gb of Vengeance RGB Pro DDR4-3600, Asus B450F ROG Strix, and CX650M 650…
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laptop
I have a Acer tower and want to add a laptop. what is the cheapest that you have and would connect to my current desktop?
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3.5mm line in audio adapter to usb out
does anybody have any idea where I can find this adapter? I don't see it in the Micro Center catalogue and cannot find one anywere.
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Open Box PowerSpec G464 does not have Ryzen 3900X processor or 32GB memory
To Whom it may concern: I purchased an open box PowerSpec G464 desktop PC from the Microcenter in Paterson NJ last week. Although the G464 is advertised as having an AMD Ryzen 9 3900X 3.8Ghz 12 core processor, and 32 GB DDR4 RAM, my PowerSpec actually has a Ryzen 3700X 3.6 Ghz 8 core processor, and 16 GB DDR4 (2 8GB G…
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My EPSON Perfection V600 Photo scanner is making a knocking sound sometimes when I scan.
My EPSON Perfection V600 Photo scanner is making a knocking sound sometimes when I scan. I bought the scanner May 25, 2020 from MciroCenter on Bethel Road in Columbus, Ohio. I bought the 2 year warranty. I called the EPSON tech support to inquire about getting it exchanged. I am awaiting a call. My question is, can I…
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Computer KIND OF shuts down?
I have had my system lose
signal to the monitors and the keyboard and mouse did not work but all the fans
and RGB lighting was still on and holding the power button on the case for 4
seconds will not turn it off and the reset button does not work, had to flip
the PSU on/off switch to get it to power down. After turning PSU…