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how to wipe clean a refurbished windows 10 laptop to return within 15 days
Hi I bought a refurbished lenovo yoga on 9/24. What is the last day I can return it? 10/9? I am wondering how to protect myself from anyone getting my login into, pins, etc. Will you be wiping it clean at the store before reselling? Should I wipe it clean myself? If I just reset to windows 10, will the computer be missing…
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PowerSpec G706 is having difficult connecting to the internet.
So, my new G706 computer is having difficulty connecting to the internet, I have been receiving 1 bar. My old computer was in the same position and the internet was perfectly fine. The ethernet works fine, but it runs across my house and I need to get rid of it, but I can't because of the internet. It is not the internet…
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MacBook Pro
I am interested in purchasing a MacBook Pro to replace a circa 2013 iMac. I'm looking at the 16" screen with the Core i9 processor and 1TB Solid State drive. I noticed ten (10) of these in the refurbished inventory and two (2) open box. Are there inherent issues with this version of the MacBook that I should be aware of…
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G434 frame stuttering
Bougth apowerspec g434 a month ago and since then on games like minecraft, among us, and valorant have frame stutters every time i flick my mouse. Minecraft is locked at 60 fps for some reason. However for other games like overwatch, there is no issue with me flicking my mouse.
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WiFi on my laptop
Hello All ... I have a HP Pavilion laptop running both Windows 10 and Linux Mint 20. WiFi worked fine yesterday. But today the WiFi icon on the taskbar disappeared and didn't see it in control panel. I uninstalled the WiFi drivers and reinstalled them. Also, rebooted (no joy), airplane mode is not is not enabled. I also…
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Cannot get into BIOS with USB keyboard on old (and working great) PowerSpec G170
Hi,For many years I have used an old keyboard with AT plug -> USB adapter -> PowerSpec G170. It has worked great. I finally upgraded to a real USB keyboard, so I don't need the adapter anymore, and the G170 will not let me get into the BIOS with it. In fact, if I get real aggressive on the F2 key the keyboard is completely…
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PC Won't Boot At All (Tried Common Troubleshooting)
Motherboards:B450 Tomahawk MAXcrosshair 8 hero Power supplies:Thermaltake 500 wattsCorsair rmx 750x CPU: Ryzen 5 3600 GPU: GTX 1080ti gaming x trio Case: Lian Li O11 Dynamic XL I recently switched from my old motherboard (B450 tomahawk) to my crosshair 8 hero and the LEDs on the board turned on, but nothing else. I tried…
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ESET renewal on new computer
Our office has a new computer that needs to have Norton ESET added. We purchased renewals for the office, but this one computer doesn't currently have an account to renew. Can we use the renewal license to add the software to this new computer? Thanks
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Logitech MX Master 3 - Mid Grey
Does the Sharonville, OH store - or any MC store - carry this mouse in this particular color? Graphite (or Black according to MC) appears to be in stock, but nothing about the Grey as far as I can tell.
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Sticking Dell Laptop Keys
I started having problems with what I thought were sticking "t" and "y" keys on my Dell Laptop. I made the mistake of trying to unstick the "t," the button popped off, and now I can't reinstall the button. The problem with those two keys still persists. Also having intermittent problems with the backspace and shift key.…
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Has the Yonkers store had any RTX 3080 in stock as of late.
I'm hearing other MC stores have had restocks of cards. I would like to know if I should bother taking time out to pick one up or are they actually still out.
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Testing potential processor issues?
Apologies if this is the wrong channel, but I purchased a processor as part of my first build (Ryzen 5 3600) and while I've got all the parts for this build brought together and assembled, it doesn't seem to be sending a signal to my monitor. I've narrowed down my issue to some kind of problem between the motherboard and…
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New HDD not getting power (Powerspec G507)
I bought a G507 about a month ago and just added a 2TB Seagate Barracuda HDD + a SATA cable for data transfer. After I plugged in the data and power cable, the drive wasn't showing up in disk management or BIOS. Since there are 4 SATA slots in the MoBo I tried all of them, but no difference. Upon further investigation, it…
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Keyboard Malfunction on MacBook Air
I purchased a MacBook Air 13" last October (Marietta GA store). Recently the space bar on the keyboard has been acting up sporadically: > Sometimes it advances 2, 3 or 4 spaces > Sometimes it will advance and include a period or a comma > Sometimes it will not do anything at all > Sometimes works as normal It was purchased…
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Does the/Will the Marietta GA Center carry the Founders Edition 3080?
I don't mind waiting for restock at all. Just want to get the FE. Currently the Marietta and the Duluth stores do not have the 3080 FE listed on their websites. Will they get them eventually?
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work-from-home laptop
I need a work-from-home laptop with a large screen and I need to be able to connect another monitor to the laptop. I hear ASUS is a good brand and you have one for in-store pickup. What kind of tech support can I get once I purchase, and which laptop could you recommend for me?
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New build, Graphics Card trouble 4 weeks later
Hi! I would like to come to the tech counter and wait for my graphics card to be diagnosed instead of drop off. Is that possible to wait even nearby the store during the appointment instead of leaving it overnight?
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Looking to cancel my online order that has not yet shipped?
Hey, pretty simple. I've tried to call through to the Web Store phone line and it is either 1) closed due to inaccurate orders posted on my emailed receipt or 2) unable to have someone available when I have time to call during work. Anyone able to help me out? Thanks!
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Inland 2TB M.2 Warranty Replacement
I bought the Inland 2TB M.2 drive from Amazon, sold by Micro Center. Worked well for ~53 days. Then catastrophically failed last Monday. Can I bring this in for a replacement?
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WHAT DOES MICROCENTER DO A PC POST TEST FOR AND HOW LONG DO THEY DO IT FOR
im getting a pc built by microcenter but i am worried that there might be an issue that would eventually make me drive back to the store after a couple of days. I know microcenter does a test before giving the pc to you to make sure it is running well. but what exactly do they check and how long do they check for
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AMD Game codes rejected for recent purchase of AMD G464 Gaming Computer
I attempted to engage AMD without any result for the failing game codes. Codes on receipt will not work.
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How would I go about warranty
I have a Inland 960Gb Professional ssd...and I have had it for about a year. Its basically a Steam drive. Yesterday it wasnt installed any longer..went to Drive Management and saw that the drive needed to be Initialized...so basically drive no longer works...tried it in 2 other Windows 10 PC's same thing wont Initialize.…
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Gaming Keyboard with Mouse
My son asked for a gaming keyboard with mouse...it's the half one...he plays Fortnite...2k..COD...he has a PS4, but he wants to use it on the PC...what's a good brand or quality one...I looked on Amazon and it's alot of them
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3080 Experience in NYC metro
Hi, I'm trying to get an idea of what the 3080 launch looked like in these 4 stores: * Brooklyn Micro Center * Yonkers Micro Center * Paterson Micro Center * Flushing Micro Center I am looking specifically for rough accounts of how many people lined up at each location, what # of 3080 cards was available, and when people…
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Bizarre memory address behavior (problems with Win 10 updates and numerous software installs)
Firstly, the TLDR version for the longer part further down: Despite all that happens and steps taken, even a brand-new SSD exhibits the memory address issues and fails to update windows. I independently have confirmed my video card works in my 2nd tower. After all that [below] it has to be hardware still right? RAM, MOBO…
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2 x DisplayPort Laptop Dock
Does microcenter sell a dock that has 2 displayport ports?
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Monitor not turning on
My 12-year-old son just built his first computer but we can’t get the monitor to come on what should we do
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Security Cameras
I am looking for a camera to use in my home to video by dog in her crate while we are gone. I occasionally want to record and send the vet some footage. We're not looking for anything too expensive. I've tried sending files through email but they are too big. Any suggestions on what camera and how to share files without…
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Bitlocker kicked in and I'm F****d
I have a Micro Center extented warranty on my Dell Inspiron 1300. Bitlocker kicked in and now I'm frozen out. I can't find my recover key in my microsoft account and I threw away all the packaging and manuals for this laptop so I'm royally screwed. I can't do any kind of reset either...it keeps asking for this phantom…
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New build and Warzone won't start up--getting GPU Microsoft Basic Render Error message
My son so frustrated. He's got his new build--about $900 plus microsoft, so a decent gaming build. He's downloaded Warzone and trying to open it to play he gets this message: "The game couldn't start b/c your Graphics Processing Unit (GPU) Microsoft Basic Render Driver is not supported" (and that's after a message that…